Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
4
Not bad but not as good as gas powered
on November 12, 2023
Posted by: Jrs24
from Massachusetts
Gender:Male
I changed from pull cord gas saws to this one after shoulder surgery. It’s excellent for small jobs. Very low hassle to use. However it lasted only for two cuts of a medium sized oak tree. Battery depleted in 20 minutes. This saw will not be useful for a forester. Okay for suburban yard work.
Pros: Cost-Saver, Easy to Use, Quiet
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Another great purchase
on November 11, 2023
Posted by: GreenworksQueen
from Hadley, MA
Gender:Female
[This review was collected as part of a promotion.] Started with 12” chainsaw to help my husband with clean-up. He now uses mine opting to leave the heavy gas powered one unused! Time for a bigger one. Easy to use and gets the job done. Added to my snowblower, tiller, pruning saw, hedge trimmer, cordless vacuum, edger, leaf blower, two battery powered lawnmowers (got one as a replacement but the old one works fine so kept it anyway) and now looking at the hand tools….. Have yet to be disappointed!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Handy
on September 12, 2023
Posted by: Starryb1
from Muncie, IN
Gender:Female
Handy polesaw. I use an 8mah battery from my mower so I never have to recharge until I'm done.
I've cut through a lot of branches and the chain is still cutting like a champ. I think it helps save the chain that the length keeps me from pressing down but it still glides right through every limb.
The extension makes it super easy to reach high limbs and even cut through big piles of smaller diameter limbs. My new house came with a very large pile against the shed that was quick to make manageable for the burn pile since I couldn't burn it where it was.
Obviously the extra length makes it a little wobbly and awkward for older people like me while raising it to the branch but once you've got it up there it's great.
I've cut through a lot of branches and the chain is still cutting like a champ. I think it helps save the chain that the length keeps me from pressing down but it still glides right through every limb.
The extension makes it super easy to reach high limbs and even cut through big piles of smaller diameter limbs. My new house came with a very large pile against the shed that was quick to make manageable for the burn pile since I couldn't burn it where it was.
Obviously the extra length makes it a little wobbly and awkward for older people like me while raising it to the branch but once you've got it up there it's great.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy. Solid. Fast.
on September 12, 2023
Posted by: Starryb1
from Muncie, IN
Gender:Female
This is the Best chainsaw! I am 54 years old with nerve damage to my dominant hand yet I can cut with this chainsaw for hours.
Smooth. Easy one handed operation.
Satisfying and fun. Sounds weird but I really enjoy cutting with this chainsaw.
Lots of cutting. I use the 8mah batteries from my mower for less changing because I'm cutting decent sized logs.
The licensed, bonded, experienced tree man felling the big 42" diameter stump complimented my chainsaw while I was zipping through branch cleanup. That's a good feeling.
Some of the logs pictured were done with a gas saw until the pull string broke. I will never have that problem.
The only thing that would make me happier is a 24" bar and chain because I think it could power it.
Smooth. Easy one handed operation.
Satisfying and fun. Sounds weird but I really enjoy cutting with this chainsaw.
Lots of cutting. I use the 8mah batteries from my mower for less changing because I'm cutting decent sized logs.
The licensed, bonded, experienced tree man felling the big 42" diameter stump complimented my chainsaw while I was zipping through branch cleanup. That's a good feeling.
Some of the logs pictured were done with a gas saw until the pull string broke. I will never have that problem.
The only thing that would make me happier is a 24" bar and chain because I think it could power it.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very good battery chainsaw
on August 26, 2023
Posted by: Wilderone
from East TN
Gender:Male
This chainsaw has been very good so far, has plenty of power and cuts through everything my 59.8cc gas chainsaw does. This saw is quite abit better than my greenworks CS60L252 or CS60L4R3 having a 3.2kw motor vs just a 2kw motor in the other 2, meaning it doesn't bog down hardly ever but it is twice the price of my other greenworks chainsaws.
The downside side is batteries can overheat if using continually on large cuts causing the saw to shut off and it takes about three 8.0 ah batteries to have the same cut time as one tank of gas in my 59.8cc chainsaw. However this greenworks chainsaw is quiet, no exhaust fumes and easy to keep in my suv with no gas vapors, so for trees 24" in diameter or less, this saw is the way to go. Now if it had a holder on the handle for the chain tensioning/bar removal tool like my other greenworks chainsaws then it would be nearly perfect for me.
The downside side is batteries can overheat if using continually on large cuts causing the saw to shut off and it takes about three 8.0 ah batteries to have the same cut time as one tank of gas in my 59.8cc chainsaw. However this greenworks chainsaw is quiet, no exhaust fumes and easy to keep in my suv with no gas vapors, so for trees 24" in diameter or less, this saw is the way to go. Now if it had a holder on the handle for the chain tensioning/bar removal tool like my other greenworks chainsaws then it would be nearly perfect for me.
Pros: Convenient, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works well, leaks oil everywhere
on August 12, 2023
Posted by: Riley76
from Napa, California
Gender:Male
This saw works well, easy to maintain, I love all my Greenworks tools. However one flaw- you can't leave oil in the reservoir or it leaks everywhere. No matter which way I store it it leaves oil all over the place. I rang to enquire and was told basically just to add enough oil for the job I'm doing. Not ideal.
Pros: Convenient, Easy to Use, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 14, 2023
Hello Riley76
Thank you for taking the time to voice your concern! When experiencing leaking, try loosening the oil cap to release any vacuum that may have built up, as it can hold the pump open slightly, causing oil to flow past. However, we do advise that if you are storing your unit for a period of time to empty out the oil reservoir. We also recommend wiping down the chainsaw after use, as this will reduce oils that are left on the bar and chain from pooling. If these suggestions do not resolve the issue you are experiencing,please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to voice your concern! When experiencing leaking, try loosening the oil cap to release any vacuum that may have built up, as it can hold the pump open slightly, causing oil to flow past. However, we do advise that if you are storing your unit for a period of time to empty out the oil reservoir. We also recommend wiping down the chainsaw after use, as this will reduce oils that are left on the bar and chain from pooling. If these suggestions do not resolve the issue you are experiencing,please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
how i put bar and chain oil in the saw
on July 12, 2023
Posted by: chain saw guy
from pa
Gender:Male
\only problem is how do you get the cap off to fill with bar and chain oil
Pros: Convenient
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not the greatest but not bad
on June 26, 2023
Posted by: Gunn
from Michigan
Gender:Male
Chain popped off during the first use. When the chain came off it ate into a piece of metal that is directly under where the bar attaches. Not a great design choice as the chain was so beat up afterward that it needed to be replaced and that metal bit was nearly chewed off as well. The machine itself runs fairly well and has a good amount of power but it's definitely not designed as well as it could have been. I'm just glad I didn't pay full price.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , June 27, 2023
Hello Gunn,
Thank you for the feedback! Sorry to hear that the unit is performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.We would like to hear more of your experience and provide an instructional guide to help you navigate the tension on your Greenworks Chainsaw, if you are willing please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to speaking to you.
Thank you for the feedback! Sorry to hear that the unit is performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.We would like to hear more of your experience and provide an instructional guide to help you navigate the tension on your Greenworks Chainsaw, if you are willing please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com