Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: badmrpotatohead
from gotha fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] super easy to use and effective, right out of the box.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Simple and easy to use!
on July 13, 2024
Posted by: Chris9
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] Pop in the battery and go! Makes my yard work a snap!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: T Clayton
from Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really please with my recent purchase of the brushless telescoping pole saw. Assembly was easy and operation is very easy.
Pros: Easy to Use, Quiet, Durable, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Mark U
from Sussex county, nj
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is awesome. Ten times better than my other pole saw. This things reach is awesome. Can now reach branches that I had to use a ladder with my other polesaw.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Chainsaw outlasts my energy
on June 5, 2024
Posted by: TimmyZ
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] My third 60v chainsaw came this week.I have two 18 inch now and one twenty inch saw. This afternoon I cut down and bucked 6 Box Elder trees, average 8 inch diameter, with just the new saw, that is until I pinched the chain on the last stump and had to bring out one of my other saws to complete the job. The 5 amp hour battery was amazing, lasting through 80 percent of the work. I get worn out before I run out of batteries.
One thing I like that is different from gas chainsaws, besides the quiet, is with gas, I always felt like I didn't want to stop the saw before it ran out of gas, because I would never know if I could start it again. Probably just me, but keeping it tuned was always challenging. But with battery, you can cut awhile, then clean up some of the mess and rest, then go again, because you know it will start. I feel that makes me safer in that I'm not walking around in all the slash and tripping with a running saw. Got rid of all my gas saws last year, and haven't regretted it a bit. I burn about 3 cords oak per winter, and cut probably double that just cleaning up my woods.
One thing I like that is different from gas chainsaws, besides the quiet, is with gas, I always felt like I didn't want to stop the saw before it ran out of gas, because I would never know if I could start it again. Probably just me, but keeping it tuned was always challenging. But with battery, you can cut awhile, then clean up some of the mess and rest, then go again, because you know it will start. I feel that makes me safer in that I'm not walking around in all the slash and tripping with a running saw. Got rid of all my gas saws last year, and haven't regretted it a bit. I burn about 3 cords oak per winter, and cut probably double that just cleaning up my woods.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheaply made plastic toys for children
on May 23, 2024
Posted by: Skysleeper
[This review was collected as part of a promotion.] Do not buy a greenwoorks tool for anything. They are always on sale for a reason. Cheaply made and engineered. Both times I tried to save money on their worthless junk and ended up buying something else to replace greenwoorks. Just don't do it. Or you will be sorry.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Skysleeper,
Thank you for your review. We are not sure what specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for your review. We are not sure what specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Capeless
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to use and very powerful too. I have a bunch of Greenworks tools and there are always spare batteries that charge fast. Highly recomend Greenworks!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Wanted to like it but…
on May 23, 2024
Posted by: ppaqit
from Wethersfield CT
Gender:Male
[This review was collected as part of a promotion.] Wanted to give 5 stars but couldn’t because the chain has fallen off the bar 3 times in 3 uses. Not just that but when the chain comes off, it ends up getting nicked up by the metal guide underneath the tool resulting in a chain that won’t glide on bar. I’ve had to repair 2 brand new chains. So now when I go to use the tool, I am always worried that the chain will come off and I cannot finish the job. Not good. Btw, tool has bar oil and tensioned to recommendation.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello ppaqit,
Thank you for taking the time to leave this review. We are sorry to hear about your experience.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again. Replace the bar if: the groove is not fit with the height of the drive links (which must never touch the bottom). The inside of the guide bar is worn and make the chain lean to one side. If you're still experiencing issues, please contact Greenworks. For the fastest support, reach out to us by Chat - our friendly Live Virtual Assistant is available Monday – Friday: 9:30am – 5pm E.T. If you need help from a human, they'll direct you to one during the hours of operation Monday to Friday: 9am – 7pm E.T. Our helpline number is 1-888-90-WORKS (1-888-909-6757).
Thank you for taking the time to leave this review. We are sorry to hear about your experience.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again. Replace the bar if: the groove is not fit with the height of the drive links (which must never touch the bottom). The inside of the guide bar is worn and make the chain lean to one side. If you're still experiencing issues, please contact Greenworks. For the fastest support, reach out to us by Chat - our friendly Live Virtual Assistant is available Monday – Friday: 9:30am – 5pm E.T. If you need help from a human, they'll direct you to one during the hours of operation Monday to Friday: 9am – 7pm E.T. Our helpline number is 1-888-90-WORKS (1-888-909-6757).
Written by a customer while visiting greenworkstools.com