Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
267
4 Stars
60
3 Stars
13
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
279 out of
302)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5
Heavy duty
on March 26, 2026
Posted by: New chainsaw
from Wisconsin
[This review was collected as part of a promotion.] It’s way heavier than I expected it to be, which lead me to believe it’s probably pretty awesome!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AJ L
from Snow Hill, MD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought after a recent storm took down a bunch of trim branches. This worked great and made cleanup easy.
Pros: Convenient, Easy to Use, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Unexpected Great Little Chainsaw
on February 10, 2026
Posted by: wgseaton
from Columbia, Ky
Gender:Male
[This review was collected as part of a promotion.] I owned other Greenworks 60-volt tools, and they all work great, so I thought I would try the chainsaw. I owned smaller battery chainsaws; they worked, but were slow. The Greenworks chainsaw arrived. I plugged in the battery and went to test it; it worked excellently. As good as, if not better than, my small gas-powered chainsaw, but without all the starting problems. I cut branches between 9 & 10 inches like butter, could not believe it. Very Nice Chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Poor Bar Design
on January 6, 2026
Posted by: Fred of Maine
Gender:Male
I have about 2 hours of use time on the saw.
Battery life is okay.
Bar is poorly designed.
Roller at end has too small of a diameter which leads to binding.
The binding has caused a pinch in the chain which now has to be replaced.
Will have to look into getting a proper aftermarket bar from Oregon.
As is, the saw is more of a 2" diameter maximum branch size suburban homeowner type of saw.
Battery life is okay.
Bar is poorly designed.
Roller at end has too small of a diameter which leads to binding.
The binding has caused a pinch in the chain which now has to be replaced.
Will have to look into getting a proper aftermarket bar from Oregon.
As is, the saw is more of a 2" diameter maximum branch size suburban homeowner type of saw.
Pros: Durable, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 7, 2026
Hello Fred of Maine.
Thank you for taking the time to share your detailed feedback. We’re glad to hear the battery life has been satisfactory and appreciate your comments regarding overall performance.
Regarding the binding issue, binding is most related to maintenance conditions or cutting technique rather than the sprocket tip diameter itself. Chainsaw bars are designed with sprocket sizes that properly match the intended chain pitch and gauge. Factors such as chain tension, lubrication, bar wear, chain sharpness, and the cutting methods, especially when working with hardwood, can all contribute to binding if not properly managed.
If you have any questions or would like further assistance, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for taking the time to share your detailed feedback. We’re glad to hear the battery life has been satisfactory and appreciate your comments regarding overall performance.
Regarding the binding issue, binding is most related to maintenance conditions or cutting technique rather than the sprocket tip diameter itself. Chainsaw bars are designed with sprocket sizes that properly match the intended chain pitch and gauge. Factors such as chain tension, lubrication, bar wear, chain sharpness, and the cutting methods, especially when working with hardwood, can all contribute to binding if not properly managed.
If you have any questions or would like further assistance, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor directions
on January 5, 2026
Posted by: Rickster123
from Earlville md.
Gender:Male
Directions very poor. Seemed like nothing but cya legalese. Couldn't even tell what oil to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 6, 2026
Hello Rickster123.
Thank you for sharing your feedback. We are sorry to hear that the directions included with your 60V 16" chainsaw were unclear.
For proper operation, we recommend using bar and chain oil specifically designed for chainsaws. Detailed usage instructions, including oiling and safety guidance, can also be found in the online owner’s manual on our website. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your feedback. We are sorry to hear that the directions included with your 60V 16" chainsaw were unclear.
For proper operation, we recommend using bar and chain oil specifically designed for chainsaws. Detailed usage instructions, including oiling and safety guidance, can also be found in the online owner’s manual on our website. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: redo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works, but haven't used it enough to comment more.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Needs better quality bar and chain
on November 7, 2025
Posted by: PM65
The motor works great, but the Bar and chain are Junk!!
Response from greenworkstools.comBy Greenworks, November 10, 2025
Hello PM65.
We are glad to hear the motor on your chainsaw is performing well! We are sorry the bar and chain has not met your expectations. We are happy to help you find a replacement or guide you to compatible parts. You can use our Parts Finder on the Greenworks website or contact our customer care team directly at 1‑888‑909‑6757 (M–F, 9 AM–7 PM EST) or via “Chat with an Expert” on our website.
We are glad to hear the motor on your chainsaw is performing well! We are sorry the bar and chain has not met your expectations. We are happy to help you find a replacement or guide you to compatible parts. You can use our Parts Finder on the Greenworks website or contact our customer care team directly at 1‑888‑909‑6757 (M–F, 9 AM–7 PM EST) or via “Chat with an Expert” on our website.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This chainsaw checks all the boxes and NO MORE HYDROCARBONS ! ! !
on November 3, 2025
Posted by: redwoods4me
from Northern California
Gender:Male
[This review was collected as part of a promotion.] Right out of its box I was impressed with how simple it was to operate; add lubricant and put it to work. Adjusting the tension on the chain was never easier. It has a good balanced feel in your hands attesting to its flawless ergonomic design. Very pleased with the performance, too. After years of gas powered chainsaws belching out harmful hydrocarbons, its clean use is like a breath of fresh air and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com