Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
2
on August 2, 2024
Posted by: Paul 3
[This review was collected as part of a promotion.] The battery is bad you only get about 15 to 20 minutes you said of it they say a hundred cuts I've had this for about 6 months The battery is poor you only get about 15 to 20 cuts and once it gets down to about two on the battery the little green lights1 The chain stops I would not say this is a great product. Then you have to push the button to cut a little bit more then it cuts out after about 15 seconds needs a different battery I think for your product. I've had other machines that work better and if this is a 60 volt battery it said last longer than 15-20 minutes of cutting. I have never gotten 100 cuts out of this battery sad product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 2, 2024
Hello Paul3,
We are sorry to hear of your experience. We recommend to contact us directly in order for us to assist with some troubleshooting. We can be reached through the Live chat on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a . We look forward to helping you better!
We are sorry to hear of your experience. We recommend to contact us directly in order for us to assist with some troubleshooting. We can be reached through the Live chat on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a . We look forward to helping you better!
Written by a customer while visiting greenworkstools.com
Posted by: Nektarios
from Jordanville, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Superb quality. Great power in a gasless chainsaw.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on July 27, 2024
Posted by: GCEC
[This review was collected as part of a promotion.] Can’t keep the oiler working every time I use it the oiler won’t work
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 29, 2024
Hello GCEC.
Thank you for reaching out to us.
The oil reservoir has a sponge inside as a filter. Make sure to only use bar and chain oil. Check the cap to make sure the hole inside the cap is clear (if applicable). Try loosening the cap to loosen pressure and turn the oil cap clockwise and press the tab down to close. Run the unit 1-2 minutes before each use. The whole oil tank will last for approximately 20- 40 minutes.
Please use only bar and chain oil. Do not use dirty, used or contaminated oil. Damage can occur to the bar or chain.
We have shared our chainsaw and operation guide. Videos included are not a substitute for reading the operator manual. For more detailed instructions and safety warnings consult the operator manual provided.
https://youtu.be/WJOGDpSPzJM
We hope this information has helped. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us.
The oil reservoir has a sponge inside as a filter. Make sure to only use bar and chain oil. Check the cap to make sure the hole inside the cap is clear (if applicable). Try loosening the cap to loosen pressure and turn the oil cap clockwise and press the tab down to close. Run the unit 1-2 minutes before each use. The whole oil tank will last for approximately 20- 40 minutes.
Please use only bar and chain oil. Do not use dirty, used or contaminated oil. Damage can occur to the bar or chain.
We have shared our chainsaw and operation guide. Videos included are not a substitute for reading the operator manual. For more detailed instructions and safety warnings consult the operator manual provided.
https://youtu.be/WJOGDpSPzJM
We hope this information has helped. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very Convenient.
on July 23, 2024
Posted by: bisho8a
from florida
Gender:Male
[This review was collected as part of a promotion.] I love not to have to be dealing with a gas chainsaw anymore, the convenience and performance of this product is excellent. I actually bought two of these in the same time just so I can have two batteries.
And now I just received my 60v string trimmer and leaf blower, so now I have 3 batteries for all this tools.
And now I just received my 60v string trimmer and leaf blower, so now I have 3 batteries for all this tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Light weight, quiet and powerful. Would definitely buy again.
Written by a customer while visiting greenworkstools.com
Posted by: 91826499264
from Poca, WV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't cut firewood, but need a saw living rural, with acreage. Nice to not have to keep fresh gas for seldom use and no worries about cold weather starts.
Pros: Convenient, Easy to Use, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid product.
on July 20, 2024
Posted by: RLeeMac
from Missouri
Gender:Male
[This review was collected as part of a promotion.] This is the second greenworks product I have purchased. Well built and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jason28
from Comstock Park mi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works really well so far, used it to cool up about 6" thick branches, has no problems
Pros: Convenient, Cost-Saver, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com