Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
267
4 Stars
60
3 Stars
13
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
279 out of
302)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: Anonymous
Verified Purchase:Yes
I have used the Greenworks chain saw extensively since receiving it. It has worked well and exceeded my expectations in all categories. It has ample power and the battery life allows for plenty of work to be accomplished.
Written by a customer while visiting greenworkstools.com
Posted by: Ryushi13
from Richmond, TX
Gender:Male
Verified Purchase:Yes
Worked great and lots of power, but overheated a little too quickly and shut down. Had to let it sit quite a while in order to use it again. It also ate through the 2.5 Ah battery very quickly. Needs to be paired with the 6.0 Ah battery for optimal performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jitney
Verified Purchase:Yes
Chains come off and damage the rail slots no matter how carefully the saw is used. The first saw I received the chain would not even turn due to the rail guides for the chain being to tight, caused the chain to come off and stuck. It was also missing the oil cap, I used a piece of foil to hold the oil in.
Second replacement Saw, the chain came off the first use. Took hours to get it re-installed, hours I can't get back.
Second replacement Saw, the chain came off the first use. Took hours to get it re-installed, hours I can't get back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , November 12, 2021
Hello jitney,
Sorry to hear that the unit isn't performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. We would recommend reviewing the tensioning steps as outlined in your instruction manual. Ensure the quick chain tensioner is tight enough to keep the bar from moving.
If you experience the same concerns we would recommend contacting Greenworks once more. We can troubleshoot the chain tensioner assembly, bar, and chain. Thanks again and we hope you get this worked out.
Sorry to hear that the unit isn't performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. We would recommend reviewing the tensioning steps as outlined in your instruction manual. Ensure the quick chain tensioner is tight enough to keep the bar from moving.
If you experience the same concerns we would recommend contacting Greenworks once more. We can troubleshoot the chain tensioner assembly, bar, and chain. Thanks again and we hope you get this worked out.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
excellent product
on November 12, 2021
Posted by: diggy
from winter park, fl
Gender:Male
i received my 60v chainsaw and i love it.it does the job exactly the way i wanted it to work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good but not gas
on November 11, 2021
Posted by: Nicholas1
from Waterbury, VT
I’ve had this chainsaw for a few months and it works really well for anything under 8” but isn’t worth the money. Don’t expect to buck any trees unless you have a few batteries. Slow going through a 10” Birch tree. Took me about 25aH (10 charges) of battery with a sharp chain to buck about 12 rounds (8-11”) I bought an extra 5aH battery which is absolutely necessary if you want to do anything more than trim branches. If you are doing yard work, just get a corded chainsaw. If you are going to the woods, get gas. Overall, I just regret buying a battery powered chainsaw. Unless you need to be extra quiet while cutting, the value just isn’t there.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , November 11, 2021
Hello Nicholas1,
Thank you for your review. There are advantages and disadvantages to the battery vs gas powered units. Thank you for taking the time to review this product.
Thank you for your review. There are advantages and disadvantages to the battery vs gas powered units. Thank you for taking the time to review this product.
Written by a customer while visiting greenworkstools.com
Posted by: DaveRH
Verified Purchase:Yes
I really like my new chainsaw. I only occasionally need a chainsaw to cut up fallen branches, so it’s hard to keep fresh gas for a 2 cycle chainsaw. With my new Greenworks chainsaw I don’t have to worry about that. It only took me a couple of minutes to cut up a big branch. Love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Po Wei
from San Jose, CA
Gender:Male
Verified Purchase:Yes
This chainsaw is light on handling and has enough power to easily cut down the branches from a regular tree. The motor is running quiet; lots of sawdust, however, seems to blow towards your body.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KarolB
Verified Purchase:Yes
Strong enough to fell even bigger trees. Light enough for prunning branches. The battery will last as long as your mid-40s tired muscles.
Written by a customer while visiting greenworkstools.com