Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
1
Weak power
on April 12, 2025
Posted by: Duranman
Gender:Male
[This review was collected as part of a promotion.] I bought it for Christmas but did not use it until April and it has no power. It will cut small limbs under 1” but that is it. Very sad purchase.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 15, 2025
Hello Duranman
We are sorry to hear of the issue you are experiencing with your 60v chainsaw.
If your Greenworks 60V chainsaw struggles to cut limbs larger than 1", the issue is likely with the chain, guide bar, or battery.
Ensure the chain is sharp and properly tensioned If the chain tension is too loose or too tight, it can affect cutting performance. We have a video here showing how to tension the chain, you can watch it here ( https://youtu.be/WJOGDpSPzJM?t=77)
The guide bar is in good condition, a bent or worn guide bar can hinder the chain's ability to cut properly.
The battery is fully charged. A fully charged battery is essential for optimal performance. Ensure the battery is fully charged before use.
Additionally, check for debris or obstructions around the bar and chain that could interfere with cutting.
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear of the issue you are experiencing with your 60v chainsaw.
If your Greenworks 60V chainsaw struggles to cut limbs larger than 1", the issue is likely with the chain, guide bar, or battery.
Ensure the chain is sharp and properly tensioned If the chain tension is too loose or too tight, it can affect cutting performance. We have a video here showing how to tension the chain, you can watch it here ( https://youtu.be/WJOGDpSPzJM?t=77)
The guide bar is in good condition, a bent or worn guide bar can hinder the chain's ability to cut properly.
The battery is fully charged. A fully charged battery is essential for optimal performance. Ensure the battery is fully charged before use.
Additionally, check for debris or obstructions around the bar and chain that could interfere with cutting.
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Has got what is needed
on April 10, 2025
Posted by: Piney
from Northern VA
Gender:Male
[This review was collected as part of a promotion.] I bought this to augment my other gas saws. I had a chance to use it in the neighborhood when a large tree in our park blocked the road. I took it there to see if it could handle it. It cut that tree with no problem. This saw is 60V and it is just another tool in my growing Greenwork family, mower, edger, saw, leaf blower,and edger. I am no tree hugger, but electric is so nice to have!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy assembly.
on March 20, 2025
Posted by: X̌xxxxxxxxxxxxxxxxxx
from Central City PA
Gender:Male
[This review was collected as part of a promotion.] Just purchased. Powerful and long lasting battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on March 6, 2025
Posted by: Patriot 6969
from Bodfish California
Gender:Male
[This review was collected as part of a promotion.] I love all of my Green works tools they have plenty of power and are very reliable pieces of equipment thank you greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Forevermore Fast
on March 5, 2025
Posted by: Hambian
from TN
Gender:Male
[This review was collected as part of a promotion.] Pull the trigger and mash the gas and she squawls like a scalded dawg. I wouldn't hesitate to upgrade to the pro model. These battery saws have come a long way. No gas, biodegradable plant based bar oil. Louder than I expected. Great saw, saw far. Haha
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than expected
on February 28, 2025
Posted by: 603Bob
from Upstate NH
Gender:Male
[This review was collected as part of a promotion.] I bought this a couple of years ago after retiring my old gas saw. I was not planning any more yard work but wanted to have a saw available. It sat for several years. Then I need one for some unexpected work. It worked perfectly and was very rugged. I was very happy in the way it performed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Assembely! Strong and Quiet~
on February 6, 2025
Posted by: J Pope
from Northern Michigan
Gender:Male
[This review was collected as part of a promotion.] Simple to follow instructions has the chainsaw together and ready to rip in less than a half hour. 4 year warranty makes this a no brainer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beast of a saw
on January 28, 2025
Posted by: Kostya
Gender:Male
[This review was collected as part of a promotion.] I've been looking for an electric chainsaw for maintaining a pretty significant amount of trees. This one is one of the more powerful ones that I found that didn't cost an arm and a leg. Well built, solid. I only cut a few ~1' pines so far but I didn't detect any slowdown I've seen on other saws. Only negative - I wish there was a slot to store the wrench to adjust the bar in the field.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com