Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(361 Reviews)
Open Ratings Snapshot
Rating breakdown 361 reviews
5 Stars
267
4 Stars
60
3 Stars
13
2 Stars
7
1 Star
14
92%of customers recommend this product. 
(
279 out of 302
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
1 out of 5
1
Pro60V chainsaw
on October 25, 2022
Posted by: M Lunsford
Verified Purchase:Yes
The saw works great but wish the battery lasted longer than 45 minutes.
Response from greenworkstools.comBy GreenworksCustomer CareOctober 26, 2022
Hello M Lunsford,

We are glad that you are enjoying the overall performance of this chain saw and we greatly appreciate your honest feedback.
One of the many benefits of the Greenworks 60V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool & battery) for another Greenworks 60V tool, you will have an extra battery that would provide you with the additional run time.
If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great saw
on October 8, 2022
Posted by: Game of Life
from Dallas, TX
Gender:Male
Verified Purchase:Yes
I'm a landlord and need this to clear trees/limbs from rentals. So far I've cut down (and cut into firewood lengths) a 8" thick/25 ft maple, an 8"/20 ft pecan, and a 10"/20 ft oak, plus a dozen 1"-3" thick weed trees and limbs. The oak tree base was about 18" but was able to cut it flush cutting all the way around with the 16" bar.
The saw started to stall on the oak stump as the battery was nearly depleted...changed it out and was back to full power. The 2.5 a-h battery lasts long enough to cut down and section 2 20" tall trees, or about 3 hours of work. More than I want to do at a time anyway.
No issues with tensioner loosening or oil not feeding. I sharpen the chain and clean after every use and it cuts very quickly. Weight is great with the 2.5 a-h battery with down facing cuts and felling cuts. Quiet enough to cut and not be heard inside a house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great product!
on October 3, 2022
Posted by: 12345T
from Indiana
Verified Purchase:Yes
Easy to use and cuts beautifully and smoothly. It it so much nicer than our old gas chainsaw. It is also quieter. I would definitrly recommend this product. We also have the lawn mower, leaf blower and trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Product
on September 25, 2022
Posted by: Mackinac
from U P Michigan
Gender:Male
Verified Purchase:Yes
Works great, with 2 batteries it outlast me as i am 74. I like not having to pull start a gas saw. Fine for clearing trails. It cuts maple just fine but you would be out out battery life if you were a serious fire wood cutter.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Chainsaw for around home
on September 18, 2022
Posted by: Ang E
from Crystal lake, Illinois
Gender:Female
Verified Purchase:Yes
For what we needed a chainsaw to do, this one was perfect. Living in a neighborhood and trying to gather firewood for the winter, sometimes coming across logs a bit too long, this chainsaw does the job easy of cutting them shorter. Easy start, easy to handle.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to use
on September 16, 2022
Posted by: Shortcake
from Emmett, MI
Gender:Female
My mother who is 76 bought this chainsaw a year ago and loves it. I just recently purchased the 16" chainsaw to use around the farm to clear fence rows and dead trees, I real like this chainsaw, it's light, no cord to pull when starting and cuts though large trees with no problem.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
First time use
on September 12, 2022
Posted by: Ohio Mike
from NE Ohio
Gender:Male
Verified Purchase:Yes
Tried out my new chainsaw over the weekend and it cut pretty decent except the battery didn't last as long as I was expecting which was a little disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksCustomer CareSeptember 12, 2022
Hello Ohio Mike,

Thank you for taking the time to share your experience. This chain saw provides up to 140 cuts per charge. The number of cuts per charge or “run time” that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thicker objects being cut.
We would be happy to investigate to see whether your run time would be considered average; please contact
Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.



Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Dream saw
on September 7, 2022
Posted by: Anonymous
from Powhatan, VA
Gender:Male
Verified Purchase:Yes
I am totally impressed with the power and ease of use of the saw. I have several other tools from this company the blower, weed cutter, hedge trimmer and zero turn riding mower, They have all been just what I expected. Professionally produced and delivered.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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