Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
1
Disapointment!
on May 29, 2020
Posted by: Rock 56
from Geneseo, NY 14454
Gender:Male
Lucky me! I got the Green Works electric chainsaw that I requested for my birthday! Unfortunately, it is a dud! I am hopeful that Green Works will workout some sort of compensation for my disappointment because I truly am bummed about this saw...if it indeed is as good as the reviews I will also give it a thumbs up.
No, I would not recommend this to a friend.
(click to see the video)
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful holds charge long great value easy to use
on May 27, 2020
Posted by: Scarpelli
from Thousand oaks ca
Gender:Male
Verified Purchase:Yes
Love it Would recommend to all my friends & family
bi
bi
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great saw for the money!
on May 26, 2020
Posted by: pgdave
from Pine Grove, Pa
Gender:Male
I live in a development with one acre lots. This is my first chainsaw but have borrowed others. I didn't want to mix fuel and mess with pull starts so I went with the cordless. I have maple, ginkgo, black walnut and pine trees in my yard along with numerous shrubs and smaller trees. I used the saw right out of the box after adding Bar and Chain oil. After making easy work of a small tree I had to tighten the chain. This is done easily with the adjuster screw. I then began to trim all the above mentioned trees. Easy to use chainsaw for even a beginner. The chain didn't need any more adjustments after the first. It's light weight and not loud at all. Just be sure to read owners manual before using. I would recommend getting the bar and chain oil before you bring the saw home. Any bar and chain oil will do. It's easy to take apart, reassemble and clean.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not a good spot to skimp on quality
on May 17, 2020
Posted by: Mark N
from Pleasant valley NY
Gender:Male
I bought this to use as a light duty saw as I have a couple gas saws for larger work. My saws I like to do regular maintenance on and keep clean. One of the two studs that hold the blade on just spins. Doesn’t obviously an important part to operate in a safe manner. Not a good spot to skimp on quality
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, May 19, 2020
Hello Mark N
Thank you for your feedback. We are sorry to hear of the experience you have had with this chainsaw. This is not an issue we would want any of our customers to encounter. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on and in place. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing, wearing down or you are still experiencing issues, please kindly at 1-88.8-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
Thank you for your feedback. We are sorry to hear of the experience you have had with this chainsaw. This is not an issue we would want any of our customers to encounter. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on and in place. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing, wearing down or you are still experiencing issues, please kindly at 1-88.8-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
Written by a customer while visiting greenworkstools.com
Posted by: Greg from va
from Va
Gender:Male
Verified Purchase:Yes
Assembled easy, works great, wish it could be extended a little further, but overall great tool just like my weed eater and leaf blower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bterp
from Harrisburg Pa
Gender:Male
Verified Purchase:Yes
I’ve been pretty happy with the tool since I got it a couple months ago and was impressed at its ability to efficiently get through logs and the safety features. The last couple uses I feel the battery has died really quick (2-3 cuts in of a bigger log). Not sure if it just can’t handle the bigger stuff on battery life. Still a good tool for smaller logs.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid chainsaw
on May 7, 2020
Posted by: Majf11311
from Cedar Key,Fl.
Gender:Male
Well balanced and works great for normal yard work. Battery lasts longer than I thought. Don't miss the hassle my gas saws.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: PAMLC
Gender:Male
Verified Purchase:Yes
In our business, we routinely run large gas powered saws. We purchased this for quick smaller jobs, and I have to say we are impressed with its performance. You won’t regret buying this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com