Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Worked great
on July 16, 2020
Posted by: rjh in CO
from lakewood, CO
Gender:Male
Dove in and tried electric after reading many reviews. Worked as advertised. Maybe even over kill for small yard and jobs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Good saw
on July 16, 2020
Posted by: ned43
from lupton, mi.
Gender:Male
I bought this saw last winter and was pleased at the power and how long the battery lasted. i was able to cut oak firewood 14 inches in diameter nearly as rapidly as with a 16" gas powered chainsaw. A weakness of this saw is how easily the chain jumps off the bar. This saw is not good for limbing or brush cutting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Disappointed in battery life
on July 11, 2020
Posted by: tmd3
from Mechanicville NY
Gender:Male
Verified Purchase:Yes
Saw cuts as described and shown in various video reviews. Battery life is 20 minutes or less. Saw is useful only when owners has 2 batteries and then can cut less than an hour. With high price of second battery one should consider a gas powered saw
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , July 14, 2020
Hello there,
Thank you for your feedback. We are sorry to hear that you were not satisfied with this Chainsaw. Chainsaw are measured by number of cuts not runtime. The 60V saw can cut up to 90 pieces of 4x4 wood per charge, when used with a 2.0Ah battery. The overall battery time is dependent on many factors such as diameters of the cuts, the species of the tree, temperature etc. If you are concerned with the number of cuts and wish to discuss your concerns in more detail, please feel welcome to contact us at 1-888-909-6757 or by email to info@greenworkstools.com. We will be happy to chat.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
excellent customer service
on July 9, 2020
Posted by: jspen85
from Plainfield, IN
Gender:Male
I purchased a 60 volt chainsaw and the chain tensioner failed. other then that the product has been great. I called and spoke with CSR237 who was very friendly and assisted me in getting a replacement. very good customer service. Would give 5 stars if it did not fail. But was remedied with the 4 year warrenty.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Gets the job done
on July 1, 2020
Posted by: joslynch04
from Central NY
Gender:Male
I bought this a month ago to deal with some sizable dead tree branches after I could not get my 2 gas chainsaws to start and remain running. I was very impressed by the power packed in the 60V battery.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
The best tool to make your neighbors best friends!
on June 16, 2020
Posted by: Wick
from Memphis, TN
Gender:Male
Had a residential split shaft pole saw extension in my gas power head. The aftermarket attachment would typically only last one season (with heavy maintenance after each use). After burning through the second shaft extension in two years, I was left with three options. I could either buy another cheap pole saw extension ($), invest in a professional split shaft pole saw assembly/trimmer assembly ($$$$), or buy a dedicated battery pole saw ($$). On a recommendation from a friend, bought the 60v pole trimmer and fell in love. Having such a good experience with the hedger, I decided I would give the pole saw a shot since the price was very reasonable. Having used this saw many times over the past two months I have fallen in love this pole saw! At least 6 of my neighbors have asked me to clear their limbs, which gives me an excuse to use it more. This pole saw is perhaps the best battery power tool I own. Do your neighbors a favor and get this pole saw!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
No more smelling like a fuel can!
on June 9, 2020
Posted by: Woodsedge
from North Idaho
Gender:Male
Verified Purchase:Yes
I love to use this chainsaw--low noise and I don't end up smelling like fuel. It has enough power to buck up a 20" dia. fir tree (that's about this saw's limit). The 2 Amp battery will burn fast on large logs but you'll get quite a bit of cuts for 4"- 6" dia. wood. I use my GW mower 5 Amp battery for longer work times. Plenty of power and comfortable to use. I love not having to use a pull cord or worry about carb or fuel system problems. My only suggestion is for a thicker/heavier duty bar as I foresee this one will get bent easily.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
This thing is exceptional!
on June 7, 2020
Posted by: drummerboymolloy
from Orland Park, IL
Gender:Male
I had bad experiences with both gas saws & lower quality electric saws. I hate the maintenance, smell, and reliability of gas tools, hoping they start at the start of the season, having and keeping track of regular and blended gas cans, etc... I borrowed my MIL's Ryobi electric chainsaw, but it was just 18V, the chain was dull, and it was clearly a brush motor model that was wearing out. After entirely too much research, I chose this one. Holy wow, this thing REALLY kicks some serious branch. One charge, took down three 8' knurly knotty bushes, & two trees about 8" thick, chopped them all down to size, and had a couple bars of charge left. And it did it quick. It outperformed my "best" gas saw, and it's about half the weight. I also got the 60V leaf blower, which is equally impressive. I'm planning on replacing everything with the 60V models, string trimmer, hedge trimmer, mower, snow blower, and ditching all the incompatible chargers, multiple gas cans, & extension cords, that go along with the hodgepodge of tools that require them, and let Greenworks put the fun back into property maintenance!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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