Customer reviews from greenworkstools.com
Greenworks - 24V 10'' Brushless Cordless Chainsaw - 2.0Ah Battery and Charger
Average customer rating
4.2
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
10
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
0
69%of customers recommend this product.
(
11 out of
16)
Customer Reviews for Greenworks - 24V 10'' Brushless Cordless Chainsaw - 2.0Ah Battery and Charger
Customer Rating
3
Not an improvement over older model
on June 26, 2023
Posted by: DisappointedInWisco
from Wisconsin
Gender:Male
So disappointed in this newer version. The tensioner is finicky - it's a two part system - many times the chain gets loose on this newer model saw and I have to monkey around with the tensioner for minutes to adjust the chain tension whereas the older model was straight forward and took only seconds. Also, the newer chain saw changed the oil tank style and location thus causing oil leaks whereas the older model I never had any problems. The newer chainsaw is longer whereas the older chainsaw was shorter and the battery compartment was up high on top whereas the new one has the battery below the handle. The new saw looks nice but I missed the practicality and functionality of the old design.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 27, 2023
Hello DisappointedInWisco,
Thank you for taking the time to leave a review for our 10" chainsaw. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. Please know that our designers and product developers do read these comments/reviews, so we really appreciate it when customers share their thoughts and experiences with us.
If you ever have any questions or warranty needs, please don't hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to leave a review for our 10" chainsaw. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. Please know that our designers and product developers do read these comments/reviews, so we really appreciate it when customers share their thoughts and experiences with us.
If you ever have any questions or warranty needs, please don't hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
