Customer reviews from greenworkstools.com
Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Average customer rating
4.3
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
89
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
83 out of
98)
Customer Reviews for Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Posted by: Canyongirl
from Utah
Verified Purchase:Yes
Strong little battery! I like that it has a USB port on it as well--could come in handy. So far, it has held power for a good length of time while using my small chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
Verified Purchase:Yes
Great replacement for the original which lasted over 5 years.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Richard J
from Michigan
Verified Purchase:Yes
This is a great product to have. This is a very good company to deal with. Green works has very good products to have on your work bench.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Benjamin Battiste
from New Orleans LA
Verified Purchase:Yes
Pretty decent run time that last unless you’re using the highest power the entire time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: gshawcross
Verified Purchase:Yes
So far, all my Greenworks batteries and tools have been super.
Written by a customer while visiting greenworkstools.com
Posted by: Steve k
Verified Purchase:Yes
I have a number of tools that use this battery and I use them regularly with success. The new USB port is a good idea too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Charged it and went to use it a few days later and it was low. Gonna try it again to see if it does ok.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , February 17, 2021
Hello Glen frazier,
Thank you for your review. We are sorry to hear about the experience you have encountered with your battery/charger. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear about the experience you have encountered with your battery/charger. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Cordell K
Verified Purchase:Yes
I have used the 24v 74.0 Ah battery with my impact driver. The battery is very powerful.
Also used it on my sweeper. The battery is great. I will get another one.
Also used it on my sweeper. The battery is great. I will get another one.
Written by a customer while visiting greenworkstools.com