Customer reviews from greenworkstools.com
Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Customer Rating
1
on September 19, 2026
Posted by: Seattlekpa
The battery only last 9 minutes, didn’t want the stand but they billed me separately for it. Have only had it less than a week very disappointing.
Response from greenworkstools.comBy Greenworks, September 21, 2026
Thank you for sharing your feedback. We are sorry to hear that the runtime and billing experience did not meet your expectations.
The 24V Cordless Stick Vacuum offers three power modes, and runtime varies based on the setting selected. In Turbo mode, runtime is approximately 10 minutes, while Standard mode provides about 17 to 20 minutes and Eco mode up to 45 minutes. You can check both the selected power mode and remaining battery life on the vacuum's LED digital display.
We would love the opportunity to look into both the battery performance and the charge for the stand. Please reach out to our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757 (1-888-90WORKS). You can also find helpful setup and usage tips on the Greenworks YouTube channel. We are here to help and look forward to assisting you.
The 24V Cordless Stick Vacuum offers three power modes, and runtime varies based on the setting selected. In Turbo mode, runtime is approximately 10 minutes, while Standard mode provides about 17 to 20 minutes and Eco mode up to 45 minutes. You can check both the selected power mode and remaining battery life on the vacuum's LED digital display.
We would love the opportunity to look into both the battery performance and the charge for the stand. Please reach out to our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757 (1-888-90WORKS). You can also find helpful setup and usage tips on the Greenworks YouTube channel. We are here to help and look forward to assisting you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Battery doesn't last long enough for the price
on September 19, 2026
Posted by: Skidd
from Linwood
Gender:Female
I've had the battery for less than 2 months and the battery dies less than 10 minutes of use.
Pros: Easy to Use, Quiet
Response from greenworkstools.comBy Greenworks, September 21, 2026
Thank you for sharing your feedback. We are sorry to hear that your 24V 2.0Ah battery is providing less runtime than expected after only two months of use. Runtime can vary depending on the tool and application, but less than 10 minutes of use may indicate an issue with the battery or charging system. We would be happy to help troubleshoot this further. Please contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757 (1-888-90WORKS). You can also visit the Greenworks YouTube channel for helpful battery care and troubleshooting tips. Our team looks forward to assisting you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Precise and good size
on September 15, 2026
Posted by: cohen1
Purchased a few weeks ago and love the product. Great size and very precise and durable.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice Power!
on September 15, 2026
Posted by: Anonymous
Gender:Male
I got this to cut some trees down along with branches. How extremely well and had more than enough power.
Pros: Cost-Saver, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
rich the woodworker
on August 4, 2026
Posted by: whirlygig man
from new jersey
Gender:Male
great tool , drives 2 inch screws in my whirlygig woodwork like butter , and that was with the charge from the factory when i took it from the box , i went back and bought another
Pros: Easy to Use, Quiet, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: PEM5420
from Midland Texas
Gender:Male
Verified Purchase:Yes
This vacuum is real handy around the entire house. Some places have now been conquered. The battery time is limited but for shorts burst around a room it's great.
Pros: Easy to Use, Quiet, Effective
Written by a customer while visiting greenworkstools.com
Posted by: Jroberts
from Tacoma WA
Gender:Male
Verified Purchase:Yes
Charger unit for the battery is hit or miss when charging. Section is just ok and it’s a very small canister.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 28, 2026
Thank you for sharing your feedback on your 24V Stick Vacuum (SKU 4707102). We are sorry to hear that you are having issues with your charger unit and that the suction performance has not met your expectations. To help maximize suction power, we recommend ensuring the washable filter and dust canister are completely clean and free of debris, and toggling to the highest power mode using the digital touchscreen.Regarding your charger unit being intermittent, we would like to assist you directly to ensure your charger and battery are operating as intended. Please reach out to our customer success team with your order details so we can review your case and help find a resolution. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. We appreciate your review and look forward to helping you
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Looks nice but leaks a lot.
on July 22, 2026
Posted by: GED80
The 24V Cordless Battery Backpack Sprayer I received has two major issues. First, it leaks enormously at the bottom platform screw bosses (screws are through the boss walls -not enough material). Second this unit does not hold four gallons of liquid which throws off mixing quantities.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 23, 2026
Thank you for taking the time to share your feedback. We are sorry to hear about the issues you are experiencing with your 24V Backpack Sprayer. Leaking at the base around the screw bosses can sometimes occur if the tank has developed small stress cracks, was over-tightened during assembly, or experienced pressure buildup beyond its intended capacity. We recommend first ensuring all screws and connections are snug (but not overtightened), and inspecting the tank for any visible hairline cracks or deformation, especially near the base. It may also help to confirm that the unit is not being overfilled, as exceeding the recommended fill level can increase internal pressure and contribute to leaking. Regarding the tank capacity, while the unit is designed with a nominal 4-gallon rating, usable capacity can sometimes appear slightly lower due to internal components, fill markings, or the need to leave space for proper pressurization and safe operation. For mixing accuracy, we recommend using the fill markings inside the tank or pre-measuring liquids externally before adding them. If the leaking persists or the tank appears compromised, this would not be expected performance. We encourage you to reach out to Greenworks Customer Success at 1-888-909-6757 or via chat at www.greenworkstools.com so the team can review your unit and assist with a resolution under warranty if applicable.
Written by a customer while visiting greenworkstools.com