Customer reviews from greenworkstools.com
Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Customer Rating
5
great price on two batteries.
on January 26, 2022
Posted by: bmanuphill
from idaho falls
Gender:Male
I bought 2 batteries, fast shipping fits in my original charger for 24 volt.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Broke after a couple uses
on January 20, 2022
Posted by: Bobcat42
from Herndon, VA
The vacuum would be great but this part broke and I cannot find a replacement. I went to their third party parts webpage but have no idea what the part number is and I cannot find an online version of the vacuum manual. Can someone please tell me what the part number is and where I can order it? A direct web link to the actual part would be great. Thank you.
Response from greenworkstools.comBy GreenWorks, Customer Care, January 21, 2022
Hello Bobcat42,
We are sorry to read about this mishap! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information to help find the part(s) needed.
We are sorry to read about this mishap! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information to help find the part(s) needed.
Written by a customer while visiting greenworkstools.com
Posted by: Homesteader1
from R.I.
Gender:Male
Verified Purchase:Yes
I bought this to increase my run time with my 24-volt lawn mower. Now, I can do everything I need to do in one period of time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke first time used
on December 9, 2021
Posted by: LisaSFL
from Florida
Gender:Female
First time I used the vacuum, the piece holding the hose onto the unit broke off, super cheaply made. Has three plastic pegs that just broke in half. Can’t find any replacement parts online. Guess I’ll have to give up an afternoon and try to call them, sigh.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, December 10, 2021
Hello LisaSFL,
Thank you for taking the time to voice your concerns. Sorry to hear of your frustrating experience. Separate pieces can be purchased through our third-party parts site Order Tree you can access the site HERE: https://greenworks.ordertree.com.
Please use the parts list inside your owner's manual. If you are unable to locate the part, please send us a photo of the part(s) you are referring to. Simply give us a call at 1-888-909-6757 (1-888-90WORKS) we would be happy to help find replacement parts for your tool.
Thank you for taking the time to voice your concerns. Sorry to hear of your frustrating experience. Separate pieces can be purchased through our third-party parts site Order Tree you can access the site HERE: https://greenworks.ordertree.com.
Please use the parts list inside your owner's manual. If you are unable to locate the part, please send us a photo of the part(s) you are referring to. Simply give us a call at 1-888-909-6757 (1-888-90WORKS) we would be happy to help find replacement parts for your tool.
Written by a customer while visiting greenworkstools.com
Posted by: hkirk1
from Florida
Gender:Male
Verified Purchase:Yes
Need at least 2 batteries for working. The battery keeps the charge for a good while, but it is always a bummer to run out of a charge when you are almost finished with the job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my greenworks product
on November 26, 2021
Posted by: Sunshinexx14
from Bryan, TX
Gender:Female
Bought this as a Christmas gift. So I haven’t had the chance to see it tested. I however own other green works batteries and have no complaints. Bought these because more power time is needed now that there is a bigger yard to cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tranter
from IN
Gender:Female
Verified Purchase:Yes
This is the perfect portable shopvac! The battery power and lightweight makes it easy to carry anywhere. This is a must if you have dogs, so easy to carry around and pick up their fur from our hardwood floors! I only wish they would make a 40V or 60V option for those really tough jobs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Dallas Texas
Gender:Male
Verified Purchase:Yes
I bought 2 more of these batteries because they work great and hold a good charge. I have had the others for over 4 years and they still work great. I gave my son a few tools so now we both have 2 good batteries.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com