Customer Reviews for Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Customer Rating
1
Fail after 3 months
on August 21, 2021
Posted by: RogerDoger
from Bosie
Gender:Male
No word from warranty. DO NOT PURCHASE. Gaint hassle now! Don't risk it.
Response from greenworkstools.comBy Greenworks , Customer Care, August 23, 2021
Dear Valued Customer,
We are sorry to hear about this issue! Rest assured; someone will be in contact with you soon. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Thank you for your continued patience and understanding.
Written by a customer while visiting greenworkstools.com
I freaking love this weed wacker! This thing has some serious "B_LLS!!!" I only wish that the automatic line feeder was by the handle, rather than underneath where the spool is... other than that- no complaints whatsoever!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great price on two batteries.
on January 26, 2022
Posted by: bmanuphill
from idaho falls
Gender:Male
I bought 2 batteries, fast shipping fits in my original charger for 24 volt.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
7 out of 8
on August 31, 2023
Posted by: Joe Syms
from Moosic, Pa. 18507
Gender:Male
Drill/Impact Driver Kit Arrived w/ 2 Batteries DOA. Forward to 8th Battery as Replacement. I Contact C.Serv. re: #7 inability to Charge. Their Superv. Listens to Recorded Call of Rep & Myself, I Freely State Use of Drill (Frame a Closet) in a Residence w/Contractors[Electr.,Plumbers,etc] She Terminates Warranty for my Sins i.e. Pseudo-Commercial Infraction. Kangaroo Courts or PizPoor Management. Bottom Line- Lets' Find the TRUTH, When 7 Batterys r DOA's a Preponderance of Evidence is Blatantly Clear. As a Tool-Lover it's Disheartening when Ignorance trumps Truth, We All Loose. I'll go to the Gates of Hell cause an "IDEAL" Cannot be Terminated.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello Joe Syms
Thank you for bringing this to our attention.Greenworks products and batteries are protected against all defects in materials, parts, or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date. However, you must have maintained your equipment in strict accordance with the provided user’s manual. Failure to do so may void your warranty.
Please review our warranty below.
https://www.greenworkstools.com/pages/warranty.
If you have further concerns or simply want to discuss your issues further, we invite contact us once more at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist you.
Thank you again for your time and loyalty to Greenworks we look forward to speaking you.
Written by a customer while visiting greenworkstools.com