Customer reviews from greenworkstools.com
Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 4.0Ah USB (2-pack) Starter Kit with 4A Dual Port Charger
Customer Rating
5
Powerful and accurate
on December 26, 2024
Posted by: Trev80
from Charlotte NC
Gender:Male
[This review was collected as part of a promotion.] I have had several plug-in jig saws over the years but this battery powered one takes the prize. Powerful, has a clear guide to keep your cut straight and stops immediately when you release the trigger. The later item something i have never seen before and i like.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Vac
on December 26, 2024
Posted by: Birdhunter
from SC
Gender:Male
[This review was collected as part of a promotion.] Purchased as a gift for the household, can’t wait to see our grandchildren enjoy helping Granny 👍
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and changeable battery
on December 25, 2024
Posted by: Steve654
from Idaho
Gender:Male
[This review was collected as part of a promotion.] Well pleased with our purchase. Very powerful and love that I can change the batteries to keep vacuuming if needed a longer runtime. Battery does last long enough to complete the job.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works well, but batteries get very hot
on December 24, 2024
Posted by: tammyinmo
from Missouri
Gender:Female
[This review was collected as part of a promotion.] I've had this vacuum a little over a year. It works well on high. However, on high the battery only lasts about 9 minutes. So, with two batteries, you can vaccuum 18 minutes. Then, you can't recharge the batteries right away, because they are too hot. In addition, one of the two batteries has just failed. It will not charge, it will not run the vacuum and a warning sign comes up when it is placed in the charger. For the price paid for this vacuum, and having a three year warranty, I was not expecting to have trouble when it is just over a year old.
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 30, 2024
Hello tammyinmo
Thank you for reviewing Greenworks 24V stick vacuum. User can expect up to 45 minutes of run time on the lowest of the three power settings. Medium power provides up to 17 minutes of run time and the highest power setting provides up to 10 minutes of more intense cleaning. An average of 9 minutes on High would be considered average.
A warning on your Greenworks vacuum charger typically indicates an error condition with the battery, meaning it might not be charging properly due to potential issues like a faulty battery, damaged charger contacts, or even extreme temperature conditions. To ensure we can assist in the best way possible, please contact us directly with your model number and serial number of the unit. We can be reached through the Live Chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Thank you for reviewing Greenworks 24V stick vacuum. User can expect up to 45 minutes of run time on the lowest of the three power settings. Medium power provides up to 17 minutes of run time and the highest power setting provides up to 10 minutes of more intense cleaning. An average of 9 minutes on High would be considered average.
A warning on your Greenworks vacuum charger typically indicates an error condition with the battery, meaning it might not be charging properly due to potential issues like a faulty battery, damaged charger contacts, or even extreme temperature conditions. To ensure we can assist in the best way possible, please contact us directly with your model number and serial number of the unit. We can be reached through the Live Chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Only marginally worth it as a freebie in a combo
on December 16, 2024
Posted by: bobsackett
from usa
Gender:Male
[This review was collected as part of a promotion.] It's a light. It does what every light does. It makes light. For $30 it's far too limited. It only has spotlight mode. No wide angle so if you are working in a crawlspace you have to contiunually reposition it. So, not much better than a flashlight except even my $1.50 temu flashlight has a wide angle zoom that give me a flood function. But honestly the worst is the trigger style switch. It's almost impossible to carry without turning it on. Then turning it off when you pick it up to repostion it. Even if you conciously don't squeez it just the natural carry position will cause your finger to brush the trigger. For 30.00 it should have at least a lock, a 360 swivel and a narrow/wide angle lens.
I'd never ever buy this product, not even for $5. I only had it because it was part of a combo. I'd much rather have had an extra battery instead. I keep in in a cabinet for power outages as that's all its best use; where you can turn it on an walk away.
Note: who needs a flashing function? I guess for if that one person in 50,000 that uses it is trapped in a well they can signal at night.
I'd never ever buy this product, not even for $5. I only had it because it was part of a combo. I'd much rather have had an extra battery instead. I keep in in a cabinet for power outages as that's all its best use; where you can turn it on an walk away.
Note: who needs a flashing function? I guess for if that one person in 50,000 that uses it is trapped in a well they can signal at night.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 18, 2024
Hello bobsackett.
Thank you for your review. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. Greenworks 24V Work Light is powered by a 24V lithium-ion battery, this flashlight gives you light when you need it most.
It's compact and lightweight design provides you with ease of use and ideal light for smaller spaces and places with a 135 degree articulating head for visibility at all angles.
It has LED technology that delivers 220 lumens and flashes a beam for up to 20 hours of run time. A handy belt clip allows you hands-free transportation and easy access while you're hard at work. We appreciate your honest feedback as it gives us a better understanding of what customers want! If you have any more thoughts or suggestions, reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757.
Thank you for your review. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. Greenworks 24V Work Light is powered by a 24V lithium-ion battery, this flashlight gives you light when you need it most.
It's compact and lightweight design provides you with ease of use and ideal light for smaller spaces and places with a 135 degree articulating head for visibility at all angles.
It has LED technology that delivers 220 lumens and flashes a beam for up to 20 hours of run time. A handy belt clip allows you hands-free transportation and easy access while you're hard at work. We appreciate your honest feedback as it gives us a better understanding of what customers want! If you have any more thoughts or suggestions, reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad if dog hair present
on December 11, 2024
Posted by: dog papa
[This review was collected as part of a promotion.] Had this a few months now. The battery lasts 10 minutes of run time. Would be ok, except if you have dog hair, you are stopping every 5-15 seconds, no lie, to empty hair from the tank or brush head because it gives a full/clog warning.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 16, 2024
Hello dog papa.
Thank you for sharing your expereince. The canister holds, 500 Milliliter and, it is recommend to empty the collection bin after every use.
The runtime for this vacuum are:
up to 45 mins on low mode
up to 20 mins on standard mode
up to 10 min on high power mode
A 10 minute run time would be considered average if used on high power mode. Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Thank you for sharing your expereince. The canister holds, 500 Milliliter and, it is recommend to empty the collection bin after every use.
The runtime for this vacuum are:
up to 45 mins on low mode
up to 20 mins on standard mode
up to 10 min on high power mode
A 10 minute run time would be considered average if used on high power mode. Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointing tool
on December 9, 2024
Posted by: jef27
from TX
Gender:Male
[This review was collected as part of a promotion.] Ordinarily a huge Greenworks fan. Most tools have worked well - this did not. Received it just today, used a fully charged battery, followed all instructions and installed a glue stick, turned unit on, and got about half a pea of glue out before the tool would no longer push glue into the tip. Now there's a glue stick stuck in the unit with no ability to push it through or pull it out. Disappointing!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 12, 2024
Hello jef27.
Sorry to hear about this experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you start a Live chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Sorry to hear about this experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you start a Live chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works but could be better
on December 6, 2024
Posted by: entwine-claim-rely
[This review was collected as part of a promotion.] I use this a lot and while it gets the job done, it has some frustrating features.
The Good
Fast, accurate, shuts off automatically, and keeps me in the same battery ecosystem.
The Bad
So much seems not well thought out:
The hoses and attachments don't really store well. The 12v on the bottom doesn't go fully in so it never sits level. The main hose doesn't really have a good place to store the valve.
The LED interface has issues. After you get the current pressure, setting the desired pressure starts from 0 even though it won't start inflating below the current pressure. Your desired pressure blinks three times for no reason before you can start inflating. To get accurate pressure readings between tires you have to turn it off/on. All of this feels needlessly cumbersome.
Pros: Convenient, Effective
Response from greenworkstools.comBy Greenworks, December 10, 2024
Hello entwine-claim-rely.
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros & cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers wants or needs.
We're sorry to hear about your experience while using the Inflator. It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We can be reached by Live chat on www.greenworkstools.com or call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros & cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers wants or needs.
We're sorry to hear about your experience while using the Inflator. It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We can be reached by Live chat on www.greenworkstools.com or call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com