Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 12" Cordless Snow Shovel with (2) 4Ah Battery and Dual Port Charger - Green
Average customer rating
4.2
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
50
4 Stars
18
3 Stars
5
2 Stars
6
1 Star
5
83%of customers recommend this product.
(
57 out of
69)
Customer Reviews for Greenworks - 48V (24V x 2) 12" Cordless Snow Shovel with (2) 4Ah Battery and Dual Port Charger - Green
Customer Rating
2
Useless
on December 14, 2025
Posted by: idontcareaboutname
[This review was collected as part of a promotion.] Why would I ever want to throw snow right in front of me? This thing is useless without the ability to throw the snow off to the side or pick which direction it goes. Gets stuck on any small lip in the sidewalk or piece of grass sticking out through the cracks. On smooth surface it works great but again, it just throws the snow right in front of itself which is literally useless.
Response from greenworkstools.comBy Greenworks, December 15, 2025
Hello idontcareaboutname.
Thank you for sharing your feedback. We understand your concerns regarding the 40V 12" Snow Shovel. This model is designed as a compact, lightweight solution primarily for clearing smooth surfaces such as driveways, sidewalks, and steps. Its design directs snow forward rather than to the side, which allows for quick clearing of smaller areas, but we recognize this may not meet all users’ needs.
We also appreciate your note about it catching on uneven surfaces or small lips in the sidewalk. This is a common challenge for single-stage, narrow snow shovels when used on rough or uneven terrain.
For guidance on proper use, here is a video showing how to operate the snow shovel effectively and get the best results: https://youtu.be/GTgSuW9kH80.
Your feedback is valuable and will be shared with our product team as we continue to evaluate ways to improve performance and usability. We apologize for any inconvenience and thank you for taking the time to provide your experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your feedback. We understand your concerns regarding the 40V 12" Snow Shovel. This model is designed as a compact, lightweight solution primarily for clearing smooth surfaces such as driveways, sidewalks, and steps. Its design directs snow forward rather than to the side, which allows for quick clearing of smaller areas, but we recognize this may not meet all users’ needs.
We also appreciate your note about it catching on uneven surfaces or small lips in the sidewalk. This is a common challenge for single-stage, narrow snow shovels when used on rough or uneven terrain.
For guidance on proper use, here is a video showing how to operate the snow shovel effectively and get the best results: https://youtu.be/GTgSuW9kH80.
Your feedback is valuable and will be shared with our product team as we continue to evaluate ways to improve performance and usability. We apologize for any inconvenience and thank you for taking the time to provide your experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Throws snow and your back equally well.
on December 14, 2025
Posted by: Flufoc
Gender:Male
Blows snow great but ergonomics are horrible. To use you have to crouch down and push the shovel. Having to assume this position over a long period of time forces me to keep it in the garage and grab a regular shovel. A little thought in the design process would have made this a 5 star review.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 15, 2025
Hello Flufo.
Thank you for sharing your feedback. We are glad to hear that the 40V 12" snow shovel performs well at clearing snow, but we understand your concerns regarding its ergonomics. This model is designed as a compact, lightweight tool for quick clearing of smooth surfaces like driveways and sidewalks. The handle can be adjusted to a more comfortable height to reduce bending. To do this, extend the handle to its full height and lock it in place according to the instructions in the user manual. This adjustment allows for a more upright posture and can make extended use easier.
Your feedback regarding ergonomics is valuable and will be shared with our product development team for consideration in future designs. We appreciate you taking the time to provide your experience, as it helps us improve both functionality and user comfort. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your feedback. We are glad to hear that the 40V 12" snow shovel performs well at clearing snow, but we understand your concerns regarding its ergonomics. This model is designed as a compact, lightweight tool for quick clearing of smooth surfaces like driveways and sidewalks. The handle can be adjusted to a more comfortable height to reduce bending. To do this, extend the handle to its full height and lock it in place according to the instructions in the user manual. This adjustment allows for a more upright posture and can make extended use easier.
Your feedback regarding ergonomics is valuable and will be shared with our product development team for consideration in future designs. We appreciate you taking the time to provide your experience, as it helps us improve both functionality and user comfort. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from St Paul MN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This device allows me to clean up areas my big snowblower won't fit or reach.
Pros: Convenient, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mark Fy
from RI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easily handled 4 “ of snow, even end of driveway where plow piled up
Pros: Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: LoHess
from Suburban Chicago
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product. Very powerful and very easy to use and maneuver.
Pros: Cost-Saver, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: prakashk
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a snow shovel to clean snow on the driveway and it has served me well until now. Works great and easy to use.
Written by a customer while visiting greenworkstools.com
Posted by: GauravMB
from Wakefield,MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well to quickly clear a lot of snow. I wish it had wheels or rollers or something to make it easier to push
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kyle32
from Maple Grove, MN 55311
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been impressed so far with how powerful this tool has been for even some heavy snow. Pretty efficient for how small it is. Also, nice for my application since I don't need to worry about directing it since I don't have neighbor driveways close by.
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com