Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
293
4 Stars
57
3 Stars
19
2 Stars
7
1 Star
16
93%of customers recommend this product.
(
321 out of
347)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Customer Rating
1
can't get 15 minutes out of it after 5 months
on August 15, 2022
Posted by: Ryan5867
from sc
Gender:Male
I used a gas mower before using an electric and could mow my whole lawn front and back no problem. when I got this one I had to do the front and back separate because it wouldn't last long enough. I bought this in March and now in August I can't even cut half my front lawn which is very small. would not recommended buying this unless you have a very tiny yard.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 15, 2022
Hello Ryan5867,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 min. (w/ included batteries). It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Using the self-propelled feature will reduce the runtime by half.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 min. (w/ included batteries). It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Using the self-propelled feature will reduce the runtime by half.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Go bigger
on July 31, 2022
Posted by: Jchenoweth23
from Austin, TX
Gender:Male
I’m 6’4” and this thing is made for someone 5’10” or shorter. I’m talking about the mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 1, 2022
Hello there,
We're sorry that the size of this unit was not comfortable for you. The 16 inch GreenWorks mower is a smaller tool designed for light duty small residential lawns. It does take some getting used when trying to figure out the best operating technique for the user's own comfort. If there is any more information or assistance you require, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
We're sorry that the size of this unit was not comfortable for you. The 16 inch GreenWorks mower is a smaller tool designed for light duty small residential lawns. It does take some getting used when trying to figure out the best operating technique for the user's own comfort. If there is any more information or assistance you require, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Bought one for my son!
on July 31, 2022
Posted by: chall
from SC
Gender:Female
I purchased a Greenworks mower 1 year ago. I loved it so much, I bought the same one for my son who just got married and purchased his first home. The mower is so easy to start and does a great job! The self propel feature
makes mowing so easy, especially if you have a sloped yard.
makes mowing so easy, especially if you have a sloped yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nearly effortless mowing
on July 20, 2022
Posted by: Cynthia22
from Bellingham WA
Gender:Female
This lightweight mower is a breeze to start and handle. Just right for my small but hilly yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wonderful little mower
on July 10, 2022
Posted by: Steve01
from Cleveland TN
Gender:Male
I bought this as a bagging mower to "harvest nutrients" from the lawn and make compost. It is powerful, quiet, it bags OK (fairly small capacity bag), and mulches well when the bag is full. Since we are avid gardeners, we don't have much grass. I love being able to leave it out, mow with the touch of a button, and not worry about gas, oil, or noise.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great mower
on July 7, 2022
Posted by: Caro
from Massachusetts
Gender:Female
We love this mower, especially being able to use our solar electricity for it. It works great, gets the lawn cut just as well as any other mower. It is a bit small for our lawn and the clippings bag fills up quick- though the small size choice is our fault. Overall love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Small but Mighty
on July 7, 2022
Posted by: Gewek
from Roosevelt, NJ
I bought this last year and used for one season. This little mowers power is great! I used the higher setting for longer grass and it plowed right through. I upgraded this season to another Greenworks with self propelled option and longer battery life due to the expanse of my yard. You can’t go wrong with th battery powered mowers from Greenworks, No gas to purchase no oil changes just insert batteries and you’re off!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Atlanta, Georgia
Gender:Male
Verified Purchase:Yes
OK Mower, Not a Great Mower. Completes the Job. Run time is about 30 Minutes with two batteries.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello cnbc505,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com