Customer reviews from greenworkstools.com
Greenworks - 48V (2x24V) 17" Battery Push Mower + 2 x 24V 4Ah Batteries & Dual Port Charger 2526302 - Green
Average customer rating
4.4
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
138
4 Stars
39
3 Stars
15
2 Stars
5
1 Star
12
90%of customers recommend this product.
(
159 out of
177)
Customer Reviews for Greenworks - 48V (2x24V) 17" Battery Push Mower + 2 x 24V 4Ah Batteries & Dual Port Charger 2526302 - Green
Posted by: Anonymous
Verified Purchase:Yes
This lawn mower is totally awesome, I love it . It’s perfect for my quarter to half acre lawn. Lots of power and the best is no gas and oil needed , green works all the way baby!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Xendaria95
from Columbia, SC
Verified Purchase:Yes
This mower is so easy to use. I no longer have to rely on anyone else to mow my lawn, I can do it myself now.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ryan R
from Normal, IL
Gender:Male
Verified Purchase:Yes
This lawnmower makes cutting grass easy. With how light it is, the self- propelled function was hardly needed. It is much quieter than gas and doesn't have the horrible fumes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great!
on November 10, 2021
Posted by: RichardV
from New Orleans, LA
Gender:Male
Bought this after years of two-cycle gasoline lawnmowers, and it works great.
Am impressed by how well it runs.
Am impressed by how well it runs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Self propelled died after one use
on May 12, 2022
Posted by: JAVAN
from SC
Gender:Male
I have had this lawnmower for 2 days. First day it cut the backyard beautiful and I was excited for the self propelled function. The next the self propelled doesn't work and I've been on hold for and hour with customer service.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 12, 2022
Hello JAVAN,
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. To start we would advise that you activate the motor for the blade before you activate the self-propelled feature.
1. Start the machine.
2. While you hold the start handles, grab either of the drive levers and pull towards the handle bar.
3. Hold the start handles and the drive levers at the same time.
4. Release either set of start handle and drive lever from the same side.
5. Adjust the speed control with your free hand. • Slide the speed control button in the direction of the Rabbit Symbol to increase the speed. • Pull the speed control button in the direction of the Turtle Symbol to decrease the speed.
6. Release the drive levers to close the self-propel system.
Hoping this was maybe a misstep and will be able to correct with these instructions. Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. To start we would advise that you activate the motor for the blade before you activate the self-propelled feature.
1. Start the machine.
2. While you hold the start handles, grab either of the drive levers and pull towards the handle bar.
3. Hold the start handles and the drive levers at the same time.
4. Release either set of start handle and drive lever from the same side.
5. Adjust the speed control with your free hand. • Slide the speed control button in the direction of the Rabbit Symbol to increase the speed. • Pull the speed control button in the direction of the Turtle Symbol to decrease the speed.
6. Release the drive levers to close the self-propel system.
Hoping this was maybe a misstep and will be able to correct with these instructions. Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it!
on September 27, 2021
Posted by: Mike67
from Stoughton, MA
Gender:Male
This is my first ever electric lawn mower, and it has been fantastic. The charge lasts long enough to cover my entire .25 acre lawn, and the batteries are easy to pop in and out to recharge. Overall, I'm very satisfied.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dennis C
from Salt Lake City
Gender:Male
Verified Purchase:Yes
I need to return this kit for a refund. It took forever to receive that package after ordering it. After receiving it I tried to charge the batteries and discovered that one was unable to be charged. I notified that manufacture and after nearly 2 weeks I received a replacement battery only to discover that it too is flawed and cannot be charged. I cannot endure the problems associated with trying to talk to a real person nearly 1 1/2 hour on hold the last time. Please send me the methodology in how to return and get a refund. My lawn looks like wheat field now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 11, 2021
Hello Dennis,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well.
If you are not 100% satisfied with your Greenworks product, you may start the return process by simply downloading the Merchandise Return Form here:
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you require additional assistance please contact us at 1-888-909-6757.
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well.
If you are not 100% satisfied with your Greenworks product, you may start the return process by simply downloading the Merchandise Return Form here:
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you require additional assistance please contact us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Loving this Mower
on September 25, 2021
Posted by: Joe Konsch
from Dagsboro, DE
Gender:Male
I’ve had this mower for about a month now, have used it four times and really impressed with how easy it is to use, maintain and store. I recommend this mower if you have a smaller yard, 1/4 to 1/3 acre and want to avoid the smell and mess of using gasoline, oil, pull-start engines etc. at an affordable price. I’m looking at maybe a Greenworks chainsaw next for light trimming and cutting around the home. We’ll done Greeneworks! This is my first experience with your products and you nailed it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com