Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
293
4 Stars
57
3 Stars
19
2 Stars
7
1 Star
16
93%of customers recommend this product.
(
321 out of
347)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Customer Rating
5
Light weight easy to push
on July 19, 2024
Posted by: Pmarti
from Boring, Oregon
Gender:Female
[This review was collected as part of a promotion.] I bought this mower recently and love it!
Very easy to push, and does a very good job.
The batteries are very good and I can mow with just one charge.
Very satisfied and would highly recommend.
Very easy to push, and does a very good job.
The batteries are very good and I can mow with just one charge.
Very satisfied and would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: lovetheearth
from MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] really glad I made the switch! quiet and less maintenance
Pros: Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Yueh-lin Wu
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this lawn mower! Bye bye to the gas one that I couldn't possibly get it to start. This cordless lawnmower is exactly what I was looking for and it is working great.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: 7943
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a longer narrow yard with lots of obstacles. I didn’t want something big and I cannot stand the noise and smell of regular mowers. This is perfect and so quiet. It works quickly and is great quality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wow- great deal!
on June 27, 2024
Posted by: lovetheearth
from MA
Gender:Male
[This review was collected as part of a promotion.] Can't wait to use this quiet and eco-friendly mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I am SOLD,!
on June 19, 2024
Posted by: GAARDIN GRYL
from Chincoteague Island, VA
Gender:Female
[This review was collected as part of a promotion.] I have never used a battery charged lawnmower before. I have always purchased gas or corded lawn tools. I have to say that purchasing this product was a game changer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible Mower
on August 24, 2023
Posted by: wking
from North Texas
Gender:Male
Had this for a couple of months now and it just isn't up to par.
1 set of batteries lasts 23 minutes max. So about 45 minutes total mowing time for 2 sets.
If just used the batteries will take 1 hour to cool down then another hour to charge.
The switchover from the front set of batteries to the rear set only works about 20% of the time.
Mower overheats easily so you have to wait a couple of minutes to get it to start again.
The speed control is pretty bad. It goes from a bit too slow (for me) to way too fast with no in between.
It doesn't mow evenly.
1 set of batteries lasts 23 minutes max. So about 45 minutes total mowing time for 2 sets.
If just used the batteries will take 1 hour to cool down then another hour to charge.
The switchover from the front set of batteries to the rear set only works about 20% of the time.
Mower overheats easily so you have to wait a couple of minutes to get it to start again.
The speed control is pretty bad. It goes from a bit too slow (for me) to way too fast with no in between.
It doesn't mow evenly.
I had the 80v Greenworks pro before and it was great. This isn't.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 24, 2023
Hello wking,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Short cutting time on fully charged batteries
on November 1, 2022
Posted by: MorrT
from Ozarks
Gender:Male
Verified Purchase:Yes
Battery charges don't last very long, but does cut grass pretty well while charged.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 3, 2022
Hello MorrT,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery. The lawnmower can provide up to 35 minutes run-time with fully charged 4Ah batteries. Run-time varies based on grass condition and operator technique, of course.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery. The lawnmower can provide up to 35 minutes run-time with fully charged 4Ah batteries. Run-time varies based on grass condition and operator technique, of course.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com