Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
293
4 Stars
57
3 Stars
19
2 Stars
7
1 Star
16
93%of customers recommend this product.
(
321 out of
347)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Customer Rating
5
Going gasless!!
on July 12, 2021
Posted by: The Machine
from Manchester, Ct
Gender:Male
Had purchased a similar mower as a house warming gift for my daughter and her husband. Mentioned that I would someday make a similar purchase. Ordered this mower back on June 14th, as I couldn’t resist, or wait any longer. Now I can cut the grass at any time without being concerned about disturbing my neighbors! Lightweight, easy to maneuver, and the adjustable height lever makes my life so much easier!! Very pleased with this purchase to date.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does what it says
on July 6, 2021
Posted by: RogerC
from Burnet, Tx.
Gender:Male
Have now used my new Greenworks mower a couple times on our medium size lawn. Works great and as advertised. Batteries charge back up quickly and so much easier and lighter to use than a gas mower. And OH how I am happy not to have to change oil, filters, plugs, etc. Also it is so easy to use, my 83 year old Dad even used it and he has not mowed for many years. Thank you Roger Crowder in Burnet Texas
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cole R
from Chicago
Gender:Male
Verified Purchase:Yes
Lawnmower is great. My wife and I can have a conversation at normal volume while mowing. The add-on drill is powerful enough for pretty much any job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great lawnmower...Defective Expensive Batteries
on June 25, 2021
Posted by: Alvin O
from Poconos Mountains Pa
Gender:Male
Greenworks maker great lawnmowers but I will never buy anymore of their products as the batteries I purchased are defective and expensive. What good is a lawnmower without a battery? I could not think of a better way to lose customers.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 28, 2021
Hello Alvin O,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Jjj3
from CA
Gender:Male
Verified Purchase:Yes
I have a small enough yard that it only takes about 15-20 mins to cut. The battery level is at 2 of 3 bars after I finish. The wheels push quite strongly and can easily go uphill. I’m very pleased with the performance of this mower. 48v 2x24 self propelled w/5 Ah batteries. The free drill is quite low powered in terms of the torque rating but it is stronger than anything I routinely need it for so that was a nice surprise. I also appreciate the USB port on the batteries to charge my devices at 1A when I’m out camping.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Salida Colorado
Gender:Male
Verified Purchase:Yes
I just love how easy they are to use and light weight
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exactly What I Expected!
on June 18, 2021
Posted by: HappyCustomerIL
from Wheaton, IL
Gender:Male
My neighbor bought this mower a few weeks ago and I had the chance to test it out prior to buying. After testing it, I knew it was exactly what I needed. This mower has all the power I need to get through my entire yard with juice left to spare. I'm looking forward to slowly start replacing all my old yard products with this voltage lineup, and to be able to share the batteries with power tools around the home is an added plus.
My customer experience throughout the entire ordering process on site and tracking updates after placing the order were fantastic. Mower delivered fast and was easy to assemble out of the box. Well done, Greenworks! Happy customer here.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
THIS IS SECOND GREENWORKS MOWER PURCHASED. THIS MOWER DOES NOT SEEM TO HOLD A CHARGE AS LONG AS THE ORIGINAL ONE PURCHASED. I WOULD APPRECIATE ANY RECOMMENDATIONS TO HELP THIS SITUATION. I HAVE RECENTLY PURCHASED AN ADDITIONAL BATTERY.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 15, 2021
Hello 910 CAR WASH,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owners manual period from the date of purchase.
Should you continue to experience issues we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owners manual period from the date of purchase.
Should you continue to experience issues we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com