Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Average customer rating
4.4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
141
4 Stars
39
3 Stars
16
2 Stars
5
1 Star
12
90%of customers recommend this product.
(
163 out of
181)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Posted by: Waste of money
from PA
Gender:Female
Verified Purchase:Yes
I would not recommend this mower. The battery dies after about 45 min of use and takes at least 6 hours to recharge. If you have grass that's even the slightest bit thick, it can't handle it and just shuts off. It took me 4 days to cut my grass with this mower because it kept turning off and dying on me. What a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello Waste of money
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Lydia85
Verified Purchase:Yes
Happy with this lawnmower. Quiet and super easy to push.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
very good
on May 26, 2022
Posted by: nzjl
Gender:Female
it is my first lawn mower. it is cordless, not heavy, I could handle it. it has safety control and easily to run. Both the height for grass and the height for operator could be adjusted.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jszilla
from Indianapolis, IN
Gender:Male
Verified Purchase:Yes
It's fine, but not quite what I was hoping for. It's much slower than my self-propelled gas mower so mowing takes longer, and it's a stretch to finish our yard before the batteries give out—even though it's not a particularly large yard.
Response from greenworkstools.comBy Greenworks, Customer Care , May 30, 2022
Thank you for your feedback. Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Yhtak
from Hamilton, OH
Gender:Female
Verified Purchase:Yes
I really like this mower, it cuts well and is so easy to start. I am not sure how well it will hold up over time, hopefully the plastic wheels and body will be durable enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nic Nicoson
from SW Florida
Gender:Male
Verified Purchase:Yes
When I searched self propelled battery power NOTHING stood out better than your NOW mine 21" multiple use FOUR battery power mower. Simple a AWESOME mower & @ rabit power is awesome for this ole timer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jacknwife
Gender:Male
Verified Purchase:Yes
Works great, quiet & efficient. Sometimes goes a little faster than I’d like but overall a great mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TomTheEngineer
from Northern Va
Gender:Male
Verified Purchase:Yes
Mower works great. Easy and light. My only complaint is battery life. The two 5AH batteries just aren't enough to mow more than 1/10th of an acre. Even without engaging the self propelled feature.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello TomTheEngineer,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com