Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
293
4 Stars
57
3 Stars
19
2 Stars
7
1 Star
16
93%of customers recommend this product.
(
321 out of
347)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Battery Push Mower, with (2) 4Ah Batteries and Dual Port Charger 2526302 - Green
Posted by: Anonymous
from Corpus Christi , Texas
Gender:Female
Verified Purchase:Yes
Love how easy it is to mow now! Yard looks great, batteries last plenty long, and stores easily…
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Batteries don’t last long
on May 15, 2022
Posted by: Hats
from Virginia
I’ve used this mower a few times so far and it cuts great, super easy to use and in general I like it. The downfall is that the batteries are only lasting me 30 minutes so I always have about 10 square feet left to mow when the batteries die. Which is pretty annoying.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello Hats,
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Already broken after 2 weeks
on May 14, 2022
Posted by: eorlando88
from Oak Ridge, TN
Gender:Female
2 of 3 bolts on the blade assembly came loose and I found one and it was already so stripped, I was unable to reattach it. Also batteries must be cool to charge and extra batteries are expensive, takes 2-4hrs to charge. Takes 2 charges to mow my yard of 1/4 acre. Will contact support for repair since you can't return without all the parts & original packaging! Unfortunate since it was very light and easy to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello,
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not perfect, but pretty darn close
on May 11, 2022
Posted by: Green2022
from Nashville, TN
Gender:Male
Easy and quick assembly. The mower works well and is easy to maneuver. Even my 11yr old can push up the small hill in our backyard. Bagging the grass is easy with a decent sized bag. And, you can even mow without the bag attached without getting clogged or large grass clumps. The only issue is the battery life, but this is my third cordless electric mower (each from a different manufacturer) and that seems to be a constant. I plan on ordering a second set of batteries to be able to easily finish my lawn in a single afternoon. I would and have recommended this mower to my friends and family.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on May 10, 2022
Posted by: FSAA
from New Jersey
Gender:Male
I've been using it for a month and really happy with it. I can mow around half an acre with a single charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great combo
on May 9, 2022
Posted by: TN_Mower
from TN
Gender:Male
Drill is light and effective
Mower is light and has cut down my trimming time as this is used to hit the ditches now
charge is quick, cut is clean, light enough to push up and pull up the steep ditches.
Love them both so far!
Mower is light and has cut down my trimming time as this is used to hit the ditches now
charge is quick, cut is clean, light enough to push up and pull up the steep ditches.
Love them both so far!
Also quieter than my old 40V kobalt push mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Came scuffed as if used.
on May 7, 2022
Posted by: GotAScuffedOrUsedProduct
from New Jersey
Gender:Male
Came with all sorts of scuffs all over and one of the batteries was bubble wrapped and the other was just loose in the box.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 9, 2022
Dear valued Greenworks Customer,
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to Greenworks Customer Care at 1-888-909-6757.
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to Greenworks Customer Care at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not a happy camper
on May 6, 2022
Posted by: Ef Dlx
from Clovis CA
Gender:Male
I bought less than a month ago, extremely hard to get in contact with anyone, needs to be replaced or repaired. Have not had a chance to use…
Response from greenworkstools.comBy Greenworks, Customer Care, May 9, 2022
Hello Ef Dlx
We're sorry for the wait times currently being experienced. Please give us a call again at 1-888-909-6757 and we would be happy to assist. We are experiencing a higher volume of inquiries at this time due to the season and our agents are working their hardest to make sure every customer receives the required support. You can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
We're sorry for the wait times currently being experienced. Please give us a call again at 1-888-909-6757 and we would be happy to assist. We are experiencing a higher volume of inquiries at this time due to the season and our agents are working their hardest to make sure every customer receives the required support. You can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Written by a customer while visiting greenworkstools.com