Customer reviews from greenworkstools.com
Greenworks - 24V 1/2" Cordless Brushless Hammer Drill Kit, with 2Ah Battery and Charger 3706602 - Green
Average customer rating
4.5
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
97
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
95 out of
107)
Customer Reviews for Greenworks - 24V 1/2" Cordless Brushless Hammer Drill Kit, with 2Ah Battery and Charger 3706602 - Green
Customer Rating
2
Mediocre design
on March 24, 2023
Posted by: Auggie
from Boise, ID
Gender:Female
I purchased this vacuum because I was looking for a cordless vacuum and liked that I already had a couple tools that used the same battery.
Likes-
-Cordless
-utilizes batteries I already have
-stainless steel filter housing makes it durable and easy to clean
Dislikes-
-The trigger power button-Where are you supposed to put your finger after you have turned it on? You have to hold your index finger out of the way of the trigger or are constantly turning it off and on. Who does this feature market too?
-The "brushless" feature simply disconnects the head from suction. It doesn't
disengage the beater bar and as a result, has done a number on my brand new rug that required a brushless vacuum.
-The dust cup is really small and the connection from the hose to the cup is so small it is constantly clogged.
-The battery life on super high suction is under 10 minutes, on low it is 45 minutes. Not sure how anyone else vacuums but when I do the whole house it takes me at least 2 if not 3 batteries. I am constantly changing the suction level based on the surface I am cleaning to preserve the battery life. I miss my corded vacuum...
Likes-
-Cordless
-utilizes batteries I already have
-stainless steel filter housing makes it durable and easy to clean
Dislikes-
-The trigger power button-Where are you supposed to put your finger after you have turned it on? You have to hold your index finger out of the way of the trigger or are constantly turning it off and on. Who does this feature market too?
-The "brushless" feature simply disconnects the head from suction. It doesn't
disengage the beater bar and as a result, has done a number on my brand new rug that required a brushless vacuum.
-The dust cup is really small and the connection from the hose to the cup is so small it is constantly clogged.
-The battery life on super high suction is under 10 minutes, on low it is 45 minutes. Not sure how anyone else vacuums but when I do the whole house it takes me at least 2 if not 3 batteries. I am constantly changing the suction level based on the surface I am cleaning to preserve the battery life. I miss my corded vacuum...
I am keeping it because it works and I don't want the hassle of a return but I would not recommend this product and I am not sure I will buy anymore of their tools. We also have the shop vac (I have already glued the hose back together a couple times after owning it about 6 months) and the lawnmower (no issues so far). The products have low quality and poor design.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 28, 2023
Hello Auggie,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com
Written by a customer while visiting greenworkstools.com
Customer Rating
5
24V BRUSHLESS DRILL / DRIVER & IMPACT DRIVER W/ (2) 2.0 AH USB
on February 6, 2023
Posted by: Anonymous
from O'Fallon,Mo
Gender:Male
Verified Purchase:Yes
Convenient to use and powerful enough for small jobs around the house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No worries, Greenworks stands behind their product
on January 14, 2023
Posted by: gnarlydad
from fly-over land
Gender:Male
If you're reading this review, I assume you are researching battery powered stick vacuums, so, here's my story: I ordered this kit, and it arrived quickly in three boxes, two one day, and the third (containing the spare battery) on the following day. The unit and accessories seemed well-designed and well built, but the included charger did not work. I contacted customer service and, within a week, I had a new one. Since then, the vacuum has worked great. I have no complaints, either with the vacuum or the service.
Pros: Convenient, Easy to Use, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Missing parts and faulty battery
on December 29, 2022
Posted by: Peter7309
from Victor, NY
Gender:Male
I just received this vacuum. It is missing the 2nd battery and the 2nd parts holder. The battery that it came with keeps overheating and I can’t use the vacuum.
Pros: Quiet, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 30, 2022
Hello Peter7309,
We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience. Please start a live chat on our website for further assistance or contact Greenworks directly at 1-888-909-6757 regarding this matter. We apologize for any inconveniences this may cause and we look forward to assisting you with this matter!
We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience. Please start a live chat on our website for further assistance or contact Greenworks directly at 1-888-909-6757 regarding this matter. We apologize for any inconveniences this may cause and we look forward to assisting you with this matter!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Can't insert tools
on December 28, 2022
Posted by: Steven T
Gender:Male
I followed the instructions and watched the available videos, but the clamping plate doesn't move.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, December 29, 2022
Hello Steven T,
Sorry to hear about this issue. Please make sure that the clamping plate is placed well into the holder of the machine, otherwise you cannot spin the quick release lever. If this does not fix the issue, please contact Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist with the warranty claims process.
Sorry to hear about this issue. Please make sure that the clamping plate is placed well into the holder of the machine, otherwise you cannot spin the quick release lever. If this does not fix the issue, please contact Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist with the warranty claims process.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Stik vac
on December 25, 2022
Posted by: JOYCEEDUB
from Big Sandy TN
Gender:Female
Got as a gift and love it. Easy to handle. Picks up great on carpet or wood. Looks nice
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than Dyson
on November 5, 2022
Posted by: Chimellie
from Vernon, CT
Gender:Male
My wife is happy because it's easy to use and it's light. This machine has powerful suction, much better than Dyson and 1/3 of the cost.
Mine came with 2 batteries
Mine came with 2 batteries
Written by a customer while visiting greenworkstools.com
Posted by: LS7 Power
from Lenawee County, Michigan
Gender:Male
Verified Purchase:Yes
This product works exactly as expected. There were many brands to choose from but I chose Greenworks because of the wide variety of tools available that work with the same battery packs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com