Customer reviews from Samsung US
Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
35
4 Stars
47
3 Stars
20
2 Stars
19
1 Star
32
58%of customers recommend this product.
(
82 out of
142)
Customer Reviews for Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Customer Rating
1
Eh
on January 13, 2011
Posted by: Thegreatest
from East Stroudsburg
Expertise:Expert
i just got it and it freezes already, it randomly brings screens up, i had 1 or 2 messages in my inbox and it tell me my inbox is fall and too delete unwanted messages it's stupid, no video that's stupid too, i'm taking it back.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
B-I-N-G-O!
on March 24, 2011
Posted by: Bananabella
from VA
Expertise:Intermediate
This phone is great if, like me, you do not want to get into the whole smart phone debacle. I was looking for a) battery life. b) battery life and c) battery life. Ok, and ease of use. My previous phone wouldn't make it through the day and needed charging every night. The Intensity II has gone so far as almost 72 hours straight- with heavy use. It sounds loud and clear and of course, for us texting junkies it is a sweet phone. Hope you like it as much as I do.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I ever had!!!
on December 7, 2011
Posted by: Anonymous
Expertise:Intermediate
I've had this phone for about three months now. I was very exited with it until a couple of days ago, it started to get slower and froze many times. Also, the send button isn't reacting to my click. Another thing and the most important thing is, I can't receive calls from anyone. I called myself with a different phone. the other phone was calling me perfectly. however, I did not receive it. All of my SAMSUNG phones have broken, but i wanted to give SAMSUNG another try. But I now know...I will never buy a SAMSUNG product again... EVER!!!
Pros: nice color
Cons: Poor quality, Did not meet expectations, froze, extremely poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
It's an excellent product
on May 20, 2014
Posted by: larrym40
from Riley, KS 66531, USA
Expertise:Intermediate
Have owned this product for over two years and have never had any trouble with it (knock wood) and would highly recommend it to any one that is looking for this type of product. Plus we have always had good service with the cell phone company that provided us with this product.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: can't think of any.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well Done!
on March 8, 2011
Posted by: MontanaJoe
from USA
Expertise:Intermediate
Our old cell phone was nine years old (believe it or not !). It was also a Samsung, and still going strong. However, we knew it was time for some newer technology. We use a pre-paid calling plan, and the Samsung Intensity II fit the bill nicely. We like the simplicity of easy calling and easy texting. The QWERTY keyboard feels really great. Even our not-so-nimple fingers find it very comfortable and easy to use. The Intensity II also has many higher-end features that we will likely sometime use.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is an over-all good phone.
on March 24, 2011
Posted by: DragonRealm
from Atkinson, NE
I have been using this phone for a little over a month now. Have had to charge the battery only twice so far. I'm sure I don't use it has much as others that have written reviews, but my battery seems to last a lot longer than most.
Disappointed with no video capabilities, or being able to tweek your pictures. Not really a big deal though.
It does have a fairly good music player. It will play my iTunes m4a files. It even plays the songs I downloaded from iTunes. You CANNOT, however, use any song you put on your phone as a ringtone. VERY disappointed with that. I have since found a way to do this without using different websites. It is a fairly lengthy process though.
The keyboard seems to be nice. I'm not much of a texter, so I'm not used to using the keyboard yet. Right now it is a little awkward getting my short stubby thumbs to move right. lol
Over-all, I would say this is a pretty good phone. Just remember, you can't have everything. Unless you want to pay for it. I am quite happy with this phone and would recomend it to others.
Pros: Built-in speakers, Bright display, Durable, plays my m4a music
Cons: Not high def, no video
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
I loved this phone!!!
on April 21, 2011
Posted by: Zimmer
Expertise:Intermediate
I loved this phone!!! It was cheap but still worked great. I got flamingo red... it was the cheapest color but didn't look too bad. The screen was easy to read and bright. I wish it was a touch screen though. I dropped this phone countless times. A bunch of it's falls were extreme, like 5 feet with extra thrust.... the worst damage I ever did to it was a scratch on the screen (but it was a cooool shape so it was OK) and it turns off when you drop it because the battery alwaysssss falls out but it's easy to get back in. It was the perfect size to fit in my jeans pocket and was light. I am a hugeee texter and the keys were easy to press, responsive, and appeared on the screen quickly. It was generally easy to navigate, but the 'my place' setting that comes on it is a bit confusing.... however you can adjust it and personalize so much! It was crazy. At the end of it's 2 years with me, I swear it was nothing like what advertised like... it featured my favorite color themes, cool fonts, large prints, etc. The battery life lasted 2-3 hours after constant texting and minor calling, 15 standby and minor use. Charges from dead to full in about 20 (with an iGo charger.... v. helpful.... cheap.... must look into! just google it. iGo charger.) This phone was easy to navigate as well. The camera was an easy shutter and could make cool sounds. The shape fits great against your ear. Really, I think I had about 250 extreme drops on hard surfaces such as cement and wood and maybe ended up with.... 5 scratches, no cracks, and still a fully functional phone. My only 3 cons (next to 15 pros!!) were the camera memory- only stores 100 pictures, camera detail- only 1.2 mp camera which was still absolutley A-OK by me, and it was sometimes a bit slow- but really only when dowloading things like voice messages, picture messages, ringtones, and games. There weren't enough games offered but I don't really care because everything else GREAT made up for it.
If you are looking for a new phone, just PLEASE take my advice and GET THIS PHONE!!!!!!!!!!!!!!!!! It was great!!!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, nice keyboard, easy to use, battery life, very personalizable!, not complicated, good camera, great phone... definitly a yes, feels great against your ears when calling, indestructible
Cons: low memory, 1.2 megapixel camera... still functional and easy, bit slow
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Well below standards of other Samsung products
on August 27, 2011
Posted by: ByeBye
Samsung electronics, such as TVs, are excellent, but this phone is not. The Bluetooth capability fails to connect half of the time in both of our automobiles. The automatic lock often fails to set itself. Verizon phone messages received when the phone is off often go unannounced when service is turned backed on, and the day/date of messages are difficult to track down. Decent listening quality, as well as battery life, are its only virtues.
Pros: Lightweight, free from verizon
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US