Customer reviews from Samsung US
Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
35
4 Stars
47
3 Stars
20
2 Stars
19
1 Star
32
58%of customers recommend this product.
(
82 out of
142)
Customer Reviews for Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Customer Rating
5
A great social / messaging phone
on September 10, 2010
Posted by: GTMike
from Orlando, FL
Expertise:Expert
I got this phone for the full keyboard. Its really a great messaging phone. There's a dedicated key for a lot of messaging features. Plus the built in Facebook interface is great to have. You don't have to spend extra money on a data plan to post to your page. Plus there's an infared camera...! The calendar/scheduler is a 4 out of 5. It could use a little refining but it gets the job done. The music player is good and the speaker is nice and loud. It really is packed full of features. My only criticism is that the screen could be a little brighter.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok Product
on September 10, 2010
Posted by: Jenner
from Janesville WI
Expertise:Intermediate
I was disappointed to know that it doesnt do video. I guess I should have looked into that. I got it to help with texting. Which it does that. I like that it takes pics in dark settings .
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
on October 26, 2010
Posted by: TheRooster40
Expertise:Intermediate
mAKES A GREAT REPLACEMENT PHONE FOR ANY SIMILAR lg PHONES
Pros: Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
too many issues
on January 24, 2011
Posted by: mcodym
nov 1 i used my 2 year upgrade to get the intensity 2 i have been threw 4 warranty replacements and am on my 5th phone. freezes, and powers off on its own.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on February 7, 2012
Posted by: savvyone
from oregon
This phone is supposed to be an upgrade from its predecessor. Its the opposite. To start with, the "locked" feature was changed. The phone must be unlocked even to answer (or ignore) a phone call. Which means that call you might have answered on the last ring, goes un answered. This lock feature takes twice as long to unlock as any other cell phone lock I have encountered, which means precious seconds pass when being fast with your phone counts. But perhaps this is better at keeping "butt dialing" to a minimum? No. I have pocket dialed more times with this phone than any other I have owned. Which always baffles me when the phone lockes me out of a text conversation. If I send a text, and the reply takes more than three seconds to come in, I am forced to unlock the phone. The QWERTY board has been shuffled around from its predecessor into a less comfortable layout. The QWERTY keys are poorly balanced making compressing them down far enough to register, challenging and hard on the hands. If a nice background or ringtone are desired they cant be found on the phone. There are only 9 pictures found when the phone is activated. I distinctly remember thinking "What? thats it? thats so lame, these aren't even good pictures! Isnt this supposed to be the upgrade from the last one?" (which had lots more pictures and ringtones to choose from.)
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
Features
1
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Worse Phone I have ever Had
on March 12, 2011
Posted by: twophones
Expertise:Intermediate
My wife and I have both have had this phone for 6 months+. We both think it's the worst phone we have ever had. Even when you lock the phone, it'll start doing things when you happen to touch your clip case against things like a seat belt or anything else that might come in contact with your case. When you actually try to unlock the phone, it's hard to press the middle of the menu button perfectly(the 2nd button in the unlock sequence). If you don't press it just right, you'll have to start over or it may popup with one of the options you have set for the different directions. You can choose the single button to unlock but it'll make calls in your purse or clip belt without you knowing it anytime it touches something. Can't wait till our contact is up!!!
Pros: Inexpensive
Cons: Did not meet expectations, cant' change the unlock sequence, keys are too sensitive
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
CELL PHONE - Samsung Intensity II
on May 20, 2014
Posted by: Poptopps
from Elgin, TX, USA
Expertise:Intermediate
I have had this phone for over four years, and it has performed remarkably. It is not a "Smart Phone", but the basic features make it an ideal choice for someone who only needs phone and text [plus a variety of provider apps - navigation, etc.). The slide out full keyboard is a plus.
You really can't go wrong with the Samsung quality and features.
A great little phone.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't Ask for More
on November 16, 2010
Posted by: pomeranian
from Charlottesville, VA
Expertise:Intermediate
I have had this phone for a month, and this is a great messaging phone. The batter seems to last forever (especially compared to my last phone), and it fits comfortably in your hand. The texture of the back of the phone is nice, and the phone is light-weight, too. The keyboard has a rubbery grip, making texting more enjoyable, though the "b," "n," and "m" are too far right. The buttons on the front are also close together and indented, which is convenient. The camera works fine. It even has night vision. Overall, I love having and using this phone; I'm completely satisfied.
Pros: Durable, Lightweight, easy to use in general
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US