Customer reviews from Samsung US
Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
35
4 Stars
47
3 Stars
20
2 Stars
19
1 Star
32
58%of customers recommend this product.
(
82 out of
142)
Customer Reviews for Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Customer Rating
4
AWESOME PHONE
on April 27, 2012
Posted by: techwizz123
from lexington, nc
Expertise:Expert
This phone is awesome and i love it!!!!
PROS
lightweight
full qwerty keyboard
lightweight
full qwerty keyboard
CONS
does NOT take video
can NOT watch a video even if it is sent to you
buttons are too close together
does NOT take video
can NOT watch a video even if it is sent to you
buttons are too close together
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, full qwerty keyboard
Cons: Not high def, Did not meet expectations, does not take video, can not watch video even if it is sent to you, buttons are too close together
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
this product has a poor lcd
on April 29, 2012
Posted by: mikeymike1
from Illinois
Expertise:Intermediate
had this phone 10 days screen cracked , always in case , not dropped , i guess poorly designed
Pros: Realistic color
Cons: Poor quality, poorly manufacturedmikeymike
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
all around a nice phone
on May 14, 2012
Posted by: GruffDan
from Ohio
Expertise:Intermediate
it does what I need and want. its easy to use and the button are just the right size....
Pros: Inexpensive, Durable, Lightweight
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
a good first phone, but that's it
on June 1, 2012
Posted by: AnArticulateTeenageGirl
from NY
Expertise:Expert
I got this phone for Christmas two years ago. I was enamored with it at first. Technology has changed since then, and while it's still a durable, quality phone, it's just incredibly outdated. The Instant Messaging application looks and acts like it's from 2002; there's no display pictures, you can't update your status, the layout is incredibly minimal, and you can only choose from three networks to use (AIM, yahoo and windows live). The web application is similarly bad, taking a very long time to load simple webpages, constantly running out of memory, and using an absolutely ancient engine. The music section only holds about 10 songs on the phone's original memory, so I never really used it. The speaker was fine, though. The text message inbox gets incredibly slow, especially when you have a lot of messages stored; deleting a conversation thread with ~100 messages freezes the phone for a good minute or so. As other reviewers have said, the lock screen is either too easy or too hard, there's no option to add a password, it unlocks in a pocket/purse constantly, and you can't answer a call until you unlock it. The voice command button is also incredibly easy to push - and so infuriating that I tried to use needle-nose pliers to pull it off. Unfortunately, it's very thin and situated deep into the side of the phone. I still press it accidentally all the time. You can't customize the lock screen, either; it's either the same as your background, or a slideshow of "nature" photos - pre-selected, naturally. Now, the most unexpected part - when I take a picture of myself and upload it online, my hair is purple! most blondes will have trouble with this, especially dirty blondes. An important sidenote that I don't believe anyone else has mentioned.
That being said, the phone does have some not-awful features. The recent calls menu has a great layout, you can read and answer a text message while in a call (though you can't go into another menu afterwards), the contact list is a little restrictive, but useful, there's a shortcut feature where you can put the four applications you use most (calculator, notepad, music, etc.), and the slide-out keyboard is very easy to use. It's also very durable, as I've dropped it countless times and there's only one or two small scratches.
A short summary - it has a lot of minor flaws, but overall, it's a nice little phone... if you've never had a phone before.
Pros: Bright display, Inexpensive, Durable, Lightweight
Cons: Poor quality, unrealistic color, outdated, slow, small storage space
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Durable
on July 1, 2012
Posted by: JGator
from NJ
Overall it's a great phone I've had it for 2 years plus and the only problem is the battery life is starting to die. Besides the battery I've dropped the phone many times but yet it still works fine.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Regret my decision
on July 27, 2012
Posted by: ToddM
from Greensboro, NC
I am a huge Samsung fan: I own a Samsung TV, speaker system, computer, DVD player, cable box, and camera. Before the Intensity II, I had the Samsung u740, an excellent (Korean-made) flip-phone that lasted for years. While the u740 was still going strong, my friends convinced me the time had come to update.
I've had the Intensity II for about six months, and I regret getting it. The phone is very flimsy, not particularly durable, and painfully slow in sending and receiving messages. Despite carrying it in a leather case, scratches began to appear on the screen and around the phone's edges during the first week of ownership. The battery cover on the back of the phone pops off intermittently, and the keypad lock doesn't always work.
I'm looking to upgrade to a smartphone, and am tempted by the Galaxy S III; however, my experience with the Intensity II gives me pause. Does Samsung not build good phones anymore?
Pros: Bright display, Inexpensive
Cons: Poor quality, Did not meet expectations, scratches easily
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
love qwerty keyboard
on August 1, 2012
Posted by: tlcluvsJesus4e
Expertise:Intermediate
love to text on this phone. just wish the texting would not fill up so fast.Have to delete often. someone phone slow to respond. overall i would still recommend phone though i was not fond of it at first grown not to mind its quirks.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, qwerty keyboard, menu feature changes, sound
Cons: Not high def, no video record, limited memory space, no flash
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Cell Phone SCH-U460 & VCR\DVD Combo Player
on August 17, 2012
Posted by: Sailorboy65
from Rochester, New York, United States of America
Expertise:Intermediate
Best features for the price. Better than other cell's that I have owned over the years. Being 67 years old I sometimes find it hard to comprehend new technology; Samsung does make it just a little bit easier.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: hard to open slide to get to keybord, no instructions on how to easily add ringtones
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US