Customer reviews from Samsung US
Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
35
4 Stars
47
3 Stars
20
2 Stars
19
1 Star
32
58%of customers recommend this product.
(
82 out of
142)
Customer Reviews for Samsung - Intensity II Mobile Phone - Dark Gray (Verizon Wireless)
Customer Rating
5
Good performance and easy to use
on December 13, 2011
Posted by: SpiderWoman83
from Richmond, VA
Expertise:Intermediate
New to texting but the Samsung Intensity II makes it so easy that I moved from novice to almost expert in days. Besides the QWERTY keyboard, there are a lot of other excellent features.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buttons are in the way
on February 6, 2011
Posted by: ff6409
from Sugarcreek,Oh
Expertise:Intermediate
My biggest problem with this phone is that if you don't use a hands free on it I almost always end up hitting the camera button while holding it. I don't do texting so I can't really give an opinion on that part of it. Other than that I guess it's ok.
Pros: Bright display, Inexpensive, Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone
on April 19, 2011
Posted by: cinderellapenguin
from chapel hill, NC
I've had the phone for 3 weeks now and have no complaints. The sound quality is good. Works great with the bluetooth device for handsfree calling in the car. I love the keyboard. The quick start manual is lacking but the full version that is online at samsung is very helpful and explains how to use the features.
Pros: Bright display, nice keyboard
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
This product does not offer device drivers.
on April 24, 2011
Posted by: ktbGood
from Mount Vernon, WA
You must subscribe to picture messaging, have a memory card, or use an online photo album to retrieve pictures from this phone.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great little phone, but...
on July 13, 2011
Posted by: MoesAMystery
from Haverhill, MA
It's a great little phone with all the features it has. There's just one problem --- every so often the screen goes blank. I have to hit the "end" button to bring it back to normal.
Pros: Bright display, Realistic color
Cons: blank screen
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Unhappy Phone Owner
on March 8, 2012
Posted by: UnhappyBB
I don't like the lock on the phone, don't like the way it responds when attempting to answer an incoming call. Don't like the phone in general and really didn't like the salesperson who recommended the phone. This is partially my fault in that I was in a hurry to get to something I enjoy rather than spending an hour waiting to buy a product that I don't really care about just because I was replacing an equally poorly designed product that became unusuable due to a broken charger port. Long story short, I don't like cell phones at all.
Pros: Bright display, Lightweight, generally good battery life
Cons: Poor quality, Did not meet expectations, unlock poorly designed, answer process sometimes difficult
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Solid performer
on May 27, 2011
Posted by: TSquared
from Longmont, CO
Expertise:Intermediate
After having to replace my previous phone, and not wanting or having to go over to a smartphone, the Samsung Intensity II fit my every need and then some. It's incredibly light compared to to my last phone. It's has the full QWERTY, good quality pics a pretty dynamic customization, and is eco-friendly. All I need it for is texting and phone calls, but have been finding more and more regular uses for the phone daily.
Pros: Bright display, Inexpensive, Lightweight, highly customizable
Cons: feels delicate
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Poor display
on June 14, 2011
Posted by: WadeM
from Prescott, Az
Expertise:Intermediate
The display washes out in any daylight..Can't read when outside even in moderate sunlight....
Also, the ringer is not very loud....
Also, the ringer is not very loud....
Pros: Built-in speakers, Inexpensive, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US