Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
61
4 Stars
18
3 Stars
5
2 Stars
6
1 Star
7
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Customer Rating
5
on December 30, 2025
Posted by: mhhan
I bought this as Christmas gift my son's friend. He loves it!!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Tune 520BT
on December 25, 2025
Posted by: Jeff fafa
from Grand Rapids, MI
I bought these headphones a few weeks ago and I'm glad I did, they sound great, once I adjusted the equalizer on the app, and they pair fast and easy to everything, and battery lasts a long time and charges fast.
Written by a customer while visiting jbl.com
Customer Rating
2
Not great
on December 24, 2025
Posted by: A Smalls
Wasn’t outstanding or phenomenal. Basic headphones.
Response from jbl.comBy Customer Support, December 26, 2025
We appreciate your feedback and understand that the JBL Tune 520BT wasn't the ideal choice for you. Thank you for sharing your thoughts with us.
Written by a customer while visiting jbl.com
Customer Rating
3
Eh… invest in better
on December 20, 2025
Posted by: Awwdruh
from San Diego, Ca
Pretty basic. Nothing special about them vs Sony or a cheap target pair of HP. Glad I got them on sale… full price if return them.
Response from jbl.comBy Customer Support, December 22, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Saved my life
on December 20, 2025
Posted by: Lena3197
from Faro, Portugal
Excellent bass, superb battery, life savers. I was wearing a pair of these when i was ran over by a speeding motorcycle during heavy rain. My head ricocheted on the asphalt and was fortunately cushioned by these earphones. These barely got scratched, fell under pouring rain and still function perfectly to this day, in fact, they kept playing music all throughout the accident. Speaks volumes about the durability and quality of the manufacturing. Had to drop by to leave a thanks to JBL! Hahahah
Written by a customer while visiting jbl.com
Customer Rating
5
Great Features , Great Quality
on December 19, 2025
Posted by: jennypig
from Arizona
I bought these as a gift for my granddaughter. I personalized them, and I love them. I sure that she will like them as well.
Written by a customer while visiting jbl.com
Customer Rating
1
Pretty bad experience
on December 18, 2025
Posted by: Oneazzy
from Cranston Rhode Island
I bought these headphones a while ago. I'm a mechanic and I wear them around the shop and to help block sound a little bit. But to be honest, I'm really really really disappointed in these headphones. I do understand these are more affordable and budget-friendly headphones and JBL makes good products. But honestly these have been some of the worst headphones I've ever had. They barely have the ability to stay on your head. I cannot wear these and take a sip of a bottle of water without them Just sliding right off whether I'm looking down or any other simple movement. These headphones don't seem to have the ability to actually stay on my head. It has become very frustrating to try to use these. I still continue to use them on a daily basis. But if you have the money buy something a little better than these, I apologize. JBL but these headphones are not good. Besides that, love your products
Written by a customer while visiting jbl.com
Customer Rating
1
Too small! Best for kids.
on December 17, 2025
Posted by: Toosmall
These are kid sized. Too small for adults and slip off my head.
What a mistake I made in buying them.
What a mistake I made in buying them.
Response from jbl.comBy Customer Support, December 18, 2025
Thanks for sharing your feedback on our JBL Tune 520BT. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com