Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
61
4 Stars
18
3 Stars
5
2 Stars
6
1 Star
7
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Customer Rating
1
Bad product
on February 17, 2026
Posted by: Bumass headphones
from New york
I didn’t have them for a month fell off the bed not a bad fall now all of a sudden when they don’t connect and when they do they turn off and who thought it was smart to put the connection button and power button as the same
Response from jbl.comBy Customer Support, February 17, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on February 11, 2026
Posted by: White 520BT
Great headphone but a bit bulky when around the neck
Written by a customer while visiting jbl.com
Customer Rating
5
Best headphones yet.
on January 25, 2026
Posted by: Mbo2892
Perfect. I love her so so much and I’m obsessed. ❤️
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect gift
on January 19, 2026
Posted by: Mbet
from LA, CA
I purchased personalized headphones and not only did my kid love them, so did many others. They cane out better than expected.
Written by a customer while visiting jbl.com
Customer Rating
5
HEADPHONES
on January 4, 2026
Posted by: ANTNYT
from Southern MD
I BOUGHT THESE HEADPHONES IN ORDER TOPLAY VIDEO GAMES WITH MY CHILDREN AND THEY DO THE JOB WELL.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound, Comfort, and Value for Kids
on January 2, 2026
Posted by: Happy Bela
I purchased the JBL Tune 520BT headphones as a Christmas gift for my 10-year-old granddaughter, and she absolutely loves them! They were reasonably priced, stylish, and a big hit right out of the box. She finds them very comfortable to wear, and the battery life has been impressive so far. They’re perfect for her age—fun, practical, and well made. A great gift choice that I’d happily recommend!
Written by a customer while visiting jbl.com
Customer Rating
1
Sound quality was okay; fit was terrible
on January 1, 2026
Posted by: twall
I returned them after three hours of ownership. These are way too small for an adult man’s head. I had to extended the earmuff arms to their max length, which made them feel flimsy and allowed them to slide around on my head. The earmuffs themselves are so small, they barely cupped over my ears. I’m not some ogre of a human. I feel like I have an average sized head.
Sound was decent; fit was terrible.
Response from jbl.comBy Customer Support, January 1, 2026
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
I love it!
on January 1, 2026
Posted by: Szidko
from Atlanta, GA
I bought this in December when on sale, and I love it, worth every penny! Shipping was fast. I have a few JBL products that I have them for years ( JBL Go 2, in-ear headphone, and my Prius has JBL speakers too!), they are quality products, love the clear sound, I love the bass, it's perfect for me! So this headphones are new addition, it's wireless and the battery lasts long. I only charged once since I got it, and use it every day for a while. I hope it will last long along with my other JBL products! I take good care of them, so with proper care they will last for a long time. Thank you JBL!
Written by a customer while visiting jbl.com