Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Average customer rating
4.2 out of 5
4.2
(97 Reviews)
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
61
4 Stars
18
3 Stars
5
2 Stars
6
1 Star
7
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - White
Customer Rating
4 out of 5
4
Light weight, decent fidelity and bass
on December 8, 2023
Posted by: Kidzip
from Florida
[This review was collected as part of a promotion.] First let me say that most of my earphones are in the ear types. I've always wanted to try over the ear headphones because of the belief that the base would be better and the fidelity crisper. These earphones don't disappoint. They are lightweight and easily fit on your ears. They look kind of small at first glance but do a good job of isolating sound to your eardrums. Let me be clear that they do not go over your entire ear like some of the larger ones I have seen. With that said, they sound much better than in the ear headphones.
I guess I was expecting more from this type of headset. The bass it's definitely augmented versus in the ear headphones but not as much as I would have liked. JBL makes excellent ear sets and these are no exception. For the price I think they are a very good buy. I use my earphones primarily at the gym and I think I still prefer the in the ear JBL earphones that I have because of their size. If you're looking for an over the ear headset this is a good buy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Compact with Excellent Sound
on December 6, 2023
Posted by: TDTechOfficial
from Parrish, FL
[This review was collected as part of a promotion.] Starting off, the packaging is perfectly done with a good presentation. It’s strait to the point while keeping wasteful extras to a minimum. The build quality, this is something that is super important with headphones intended to be used every day. After vigorously testing and using these over a week, there is no apparent weakness and these are very well made while maintaining a super light weight.
The adjustments above the ear cups are the only gripe found with these but once set in a comfortable spot they seem to stay there. Now, the most important part, the sound quality. As expected from JBL, the sound signature is near perfect strait out of the box. There is adjustable EQ capabilities on the app which brings the headphones to a new level. Punchy lows and crispy highs, these keep your tunes fresh for hours on end. The extremely respectable battery life on these outshine any others. I forgot to even charge these for the majority of the time using them so far.
To finalize this, I can say without a doubt, these are a smart purchase for any average listener or school goers who need an extra upgrade in sound. I wouldn’t recommend these for any heavy movement activities but they do stay in place pretty well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing Sound!!!
on December 4, 2023
Posted by: Chucklez
from Chandler az
[This review was collected as part of a promotion.] These headphones are amazing! The sound quality is incredible and the bass level is perfect. When i wear them for a long time i barely notice they are on being so light. The battery life is great as well
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Battery power sound quality plus comfort = perfect
on December 4, 2023
Posted by: littlebethie25
from Voorheesville, NY
[This review was collected as part of a promotion.] Let me be frank. I love these headphones. They are so comfortable, have amazing sound, and there are hours and hours and hours of battery life available right out of the box! It is unbelievably simple to pair them to any device, or even multiple devices! I think my favorite feature, though, might be the fact that they can fold up for easy storage. I love taking them away with me when I travel for work and don’t have to worry about recharging them or having them be bulky in my longings. 10/10 would recommend!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Super Light, Great Battery Life, App Connectivity
on December 3, 2023
Posted by: SPMTybee
from Tybee Island, GA
[This review was collected as part of a promotion.] The Tune 520 are over-ear headphones, made of plastic with faux-leather earcups. Like I said they’re very lightweight and the earcup padding is plush, but the clamping force is pretty high so those with larger heads (like me) will be uncomfortable after even a moderate listening session. Those with normal-sized heads might feel differently. Overall, the construction seems pretty good.
The controls on the 520 are straightforward and similar to other JBL units. There are buttons on the right ear cup to help you turn the phones on and off, adjust volume, skip tracks forward and backwards, play/pause audio. The power button is also used for Bluetooth, and the upgrade to Bluetooth 5.3 is a nice addition. The headphones support multi-point connection, which means that they can connect to two devices. Charging is handled by USB-C. You can also adjust the equalization using the JBL Headphones app.
The 520s delivered very balanced sound out of the box. It was extremely flat, but connecting to the app allows you to tailor them to your liking. Stereo separation is great and the bass extension in the app provides a ton of punch. It took me a little while, but I was able to get the equalizer set to my liking.
Bottom line: The JBL Tune 520 are a nice way to break into JBL headphones. They’re super lightweight, the battery life is tremendous, and if you like bass you’ll love these headphones. The ability to tailor the sound using JBL’s app (which I really like) is a big plus for headphones in this price range. You just better have a smaller head.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, Customer Support, December 4, 2023
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Pleasantly surprised
on December 3, 2023
Posted by: Studmuffin
from Michigan, USA
[This review was collected as part of a promotion.] I’ve had the headphones for a week and have used them 3 separate times. Out of the box I was pleasantly surprised by how clear all the levels sounded, especially the lows. They are extremely comfortable and the battery life is good. I recommend these bt headphones to anyone out there trying to ball on a budget.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Top Notch Headphones by JBL
on December 2, 2023
Posted by: The Matt Kane
from Pittsburgh, PA
[This review was collected as part of a promotion.] Quality designed headphones that are easy to use. The level of detail in the differences in sound when listening to music or talking on the phone is first rate. Audio quality on phone calls is the best I have heard using headphones. Tune 520bt are also designed with comfort when wearing for a long period of time. Definitely recommend for anyone looking for good headphones for a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Big Bang for the Buck
on December 1, 2023
Posted by: Heidi
from Cincinnati, OH
[This review was collected as part of a promotion.] I used these headphones for a few days now and for the price, I am very impressed. Decent padding on the top and ears. I can wear them comfortably for hours. The blue tooth range is good because I move from rooms to rooms without disconnection (upstairs) If I go down stairs, I lost connection. The sound is better than I expected for the price. Lyrics are clear and base is deep. The ability to connect the JBL Tune 520 BT to multiple devices simultaneously, without needing to disconnect and reconnect, makes my lives a lot easier because I connect them with my work computer and my phone. The only complaint I have is the charging cable is a bit too short.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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