Customer reviews from command.com
Command - Damage Free Small Hook, 0.5 lb, 9/Pack - Clear
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
201
4 Stars
24
3 Stars
7
2 Stars
6
1 Star
25
91%of customers recommend this product.
(
172 out of
189)
Customer Reviews for Command - Damage Free Small Hook, 0.5 lb, 9/Pack - Clear
Customer Rating
1
Extremely disappointed in this product.
on October 20, 2016
Posted by: Toni B
from Pittsburgh, PA, United States
Gender:Female
I purchased these hooks to hold small light weight wooded items. They were purchased as a gift from my husband on a trip to Hawaii. The one item is of two dolphins nose to nose that forms a heart. I installed to hooks exactly as directed and didn't even hang the item until the next day. The hook left go and the dolphins fell and both tails were broken off. The item is not replaceable since we will not be returning to Hawaii and the store is now out of business. To say I am upset is putting it mildly. Your products have such a good reputation it's sad to have such a bad experience for such a meaningful gift that was ruined.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, October 21, 2016
Thank you for taking the time to leave your review. Please know we have sent a direct e-mail offering assistance. These hooks are intended to hold up to a 1/2 pound and should stay stuck when weight limits and instructions are followed. For any customer who is having trouble we'd ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather info and tell you how we can assist. Thanks again!
Written by a customer while visiting command.com
Customer Rating
4
Works great!
on February 1, 2018
Posted by: RN4always
Gender:Female
[This review was collected as part of a promotion.] I use these to hang my brooms and mops in the utility closet. They have been installed for the past 5 years and are still working great!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
My Go-to Choice
on April 17, 2020
Posted by: Paladin2014
from Williamsburg, VA
Gender:Male
[This review was collected as part of a promotion.] Whenever I need a hook that is strong yet does not "show off" its appearance.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Useless-not sticky at all
on August 19, 2020
Posted by: sport77
from Boston
Gender:Female
I have used the regular command hooks for years with no problems ever. I just purchased the clear version yesterday. When I went to install them, they were all dried. As I started to peel the side that attaches to the wall, the front sticker fell off in my hand! They are not even tacky. I put it against the wall and it just fell off. This has never happened with the original hooks.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, August 24, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
4
nice product
on August 29, 2020
Posted by: Tryitwoman
Gender:Female
[This review was collected as part of a promotion.] I used these hooks in two places-the bathroom and the office. In the bathroom, i used it to hang a hair drying towel and in the office, a calendar. In both rooms, on different surfaces, they were easy to attach. I thought they wouldn't hold any weight even tho it says they do, but i was pleasantly surprised they did. Then for fun, i removed the hook with the towel just to see if that was easy as well. I had a little bit of a hard time at first, but then it came off clean. They key is the initial placement of the hook on the tape. It must be precise in order to remove easily.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
good concept
on September 15, 2014
Posted by: th1ck
from auburn hills, michigan
[This review was collected as part of a promotion.] But i have noticed they work better on wood then walls. So sadly I will stick with the ugly white ones .
Written by a customer while visiting command.com
Customer Rating
5
Great Value
on November 21, 2014
Posted by: Nora55
from New York, NY, United States
Gender:Female
Value pack is very handy. There are many of them inside. Can use it in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Ruined furniture
on January 2, 2018
Posted by: macdonel
from Ottawa, ON, Canada
Gender:Female
I bought this item to help with my Christmas decorating, specifically to hold my garland up along my electric fireplace unit. In the past I had used packing tape, but decided to get a little more sophisticated this year. The product actually worked great for the intended purpose, however, upon removal, the adhesive ripped chunks of the finish off my fireplace unit. I now have a ruined $600 fireplace unit that looks like garbage with large chunks of the finish missing in multiple places... guess I should have stuck with the tape (it left residue, but at least it didn't ruin my furniture!). This is unable to be fixed as it is a finish over the material the fireplace is made of, not just simply painted wood.
It should be noted that I followed the installation instructions to the letter as I was afraid these hooks may not be able to hold the weight of the garland.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 4, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com