Customer reviews from command.com
Command - Damage Free Small Hook, 0.5 lb, 9/Pack - Clear
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
201
4 Stars
24
3 Stars
7
2 Stars
6
1 Star
25
91%of customers recommend this product.
(
172 out of
189)
Customer Reviews for Command - Damage Free Small Hook, 0.5 lb, 9/Pack - Clear
Customer Rating
1
Ruined furniture
on January 2, 2018
Posted by: macdonel
from Ottawa, ON, Canada
Gender:Female
I bought this item to help with my Christmas decorating, specifically to hold my garland up along my electric fireplace unit. In the past I had used packing tape, but decided to get a little more sophisticated this year. The product actually worked great for the intended purpose, however, upon removal, the adhesive ripped chunks of the finish off my fireplace unit. I now have a ruined $600 fireplace unit that looks like garbage with large chunks of the finish missing in multiple places... guess I should have stuck with the tape (it left residue, but at least it didn't ruin my furniture!). This is unable to be fixed as it is a finish over the material the fireplace is made of, not just simply painted wood.
It should be noted that I followed the installation instructions to the letter as I was afraid these hooks may not be able to hold the weight of the garland.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 4, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Great in Kitchen
on August 15, 2017
Posted by: Latinanyc66
from New York, NY, United States
Gender:Female
I used these hooks to hang up all my measuring spoons and cups inside my upper cabinets. Made cooking alot easier by having everything at arms lengths without rummaging through a drawer to get the things I need. They work great and have helped organize a lot of areas in my house.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
A Disapointment
on July 30, 2017
Posted by: pots
Gender:Female
Less than a year ago, I purchased 4 packs of 17067CLR-C (pack of 3 Command Clear Small Wire Hooks) with the intention of providing a beautiful organization solution for my boyfriend's growing hat collection. Despite following the instructions, 4 of the "Now Even Stronger" hooks have failed to hold up his hats.
His hats each weigh less than half of the weight allowance as advertised on the packaging but the hooks keep falling off the wall. We've used all the additional adhesives that come with the hooks so now we are left with a random empty space on the wall where his hats (and hooks) have fallen from. Seeing as how great the hats looked when we first put them up, I would have bought more, but I am certain with time, we will continue to encounter more and more falling hooks.
I would recommend this to a friend!
Response from command.comBy Command Brand, Social Engagement, August 1, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Ruined finish
on April 13, 2017
Posted by: Linda M
from Bucks County, PA, United States
Gender:Female
I had placed a few of these hooks on the side of a kitchen cabinet. When I removed two of them, it took off the finish as well. The damage is very unsightly.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 14, 2017
Thank you for taking the time to leave your review. Unfortunately paper laminate is very similar to wallpaper and is not a recommended surface. Our team can gather some further information by calling 1.800.934.7355 M-F 8am-5pm CT using ref#6875142. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
WORKS AMAZING
on January 6, 2017
Posted by: Mlewis6609
from Shelby, MI, United States
I am glad I bought these. They are great for hanging our homework folders for my girls.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Don't work!
on December 3, 2016
Posted by: Janet4915
from Westminster, CO, United States
Gender:Female
I bought these to hang Christmas garland. Prepped the wall as instructed with rubbing alcohol, applied to wall and held 30 seconds, applied hook and held 30 seconds, waited 1 hour before hanging, and one of the hooks fell down in less than an hour.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2016
We're sorry to hear this as it is not something we would expect. For any customer having quality concerns we'd like to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional specifics and let you know how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
Good hooks except...
on November 2, 2016
Posted by: Hamilton Girl
from Honolulu, HI
Gender:Female
These are strong hooks but they rust like crazy! Had to take them all down and only now do I see on the website that they're not suitable for humid environments. I should have checked the website before I purchased them.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Extremely disappointed in this product.
on October 20, 2016
Posted by: Toni B
from Pittsburgh, PA, United States
Gender:Female
I purchased these hooks to hold small light weight wooded items. They were purchased as a gift from my husband on a trip to Hawaii. The one item is of two dolphins nose to nose that forms a heart. I installed to hooks exactly as directed and didn't even hang the item until the next day. The hook left go and the dolphins fell and both tails were broken off. The item is not replaceable since we will not be returning to Hawaii and the store is now out of business. To say I am upset is putting it mildly. Your products have such a good reputation it's sad to have such a bad experience for such a meaningful gift that was ruined.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, October 21, 2016
Thank you for taking the time to leave your review. Please know we have sent a direct e-mail offering assistance. These hooks are intended to hold up to a 1/2 pound and should stay stuck when weight limits and instructions are followed. For any customer who is having trouble we'd ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather info and tell you how we can assist. Thanks again!
Written by a customer while visiting command.com