Customer reviews from command.com
Command - Large Window Hook, 4 lb - Clear
Average customer rating
3.9
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
75
4 Stars
17
3 Stars
2
2 Stars
1
1 Star
28
75%of customers recommend this product.
(
80 out of
107)
Customer Reviews for Command - Large Window Hook, 4 lb - Clear
Customer Rating
1
Don't waste your money
on December 6, 2014
Posted by: Tonyjr
from Athens Alabama
Gender:Male
I purchased last week to hang wreaths on outside windows. follow all instructions. temputure for the day was around 74%. Let the hooks set for about 2 hours and the wreaths were on the ground within 20 min. Wastes of 20 dollars. Will never purchase again. Have already passes the word thru the community of the issue. Hope LOWES takes them back.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, December 10, 2014
Sorry to hear our hook did not stay adhered to your window. We would expect the hooks to remain up until you decide to remove them. We do recommend cleaning your glass with isopropyl/rubbing alcohol instead of glass cleaner as that can leave a residue that affects our adhesive. For any customers having trouble please contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. Please know we will contact you directly to further assist.
Written by a customer while visiting command.com
Customer Rating
1
Worst product ever
on December 9, 2015
Posted by: Monica2110
from Erie, PA, United States
Gender:Female
I cleaned the surface before applying and allowed it to dry. While I was bending down to grab the wreath it fell off.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 16, 2015
This is something we would not expect and we would most definitely like to make right. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm so we are able to assist. Please know we will be sending you a direct e-mail in order to assist. Thank you for leaving your review.
Written by a customer while visiting command.com
Customer Rating
4
Unique
on February 13, 2017
Posted by: dena
from West Palm Beach, FL, United States
Gender:Female
[This review was collected as part of a promotion.] I hung it on outside of my kitchen window in my condo.
Put carousel figure usually seen as Christmas decorations. My house has
collection of carousel objects.
Looks better than on inside window done before.
Makes my home look unique and easy to identify.
Put carousel figure usually seen as Christmas decorations. My house has
collection of carousel objects.
Looks better than on inside window done before.
Makes my home look unique and easy to identify.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Does not work to hold a wreath!
on December 3, 2017
Posted by: Amy24
from Easton, PA, United States
I bought this product and followed the directions exactly. Each time I tried to hang a wreath, it ended up on the ground! My berries are falling off and I am done trying. I'm so disappointed because I don't want to have to use the large plastic hanger that goes over the glass door.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 5, 2017
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would expect the adhesive to bond to glass that has been cleaned with rubbing alcohol. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Doesn't hold!
on December 6, 2017
Posted by: Pearlie
from North Carolina, United States
Gender:Female
Used the large outdoor hook to hang a wreath that weighs under 3 lbs. Hook with wreath fell off after about 6 hrs. Followed instructions to the letter, using rubbing alcohol to clean the glass, etc. I wonder if there's an expiration of the adhesive's usefulness and if what I bought is an old product from a previous year's stock. UPC # is 51141 37288. Please reply with help/information.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 8, 2017
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect the adhesive to bond to smooth surfaces cleaned with rubbing alcohol. We do recommend using the product within one year from purchase. We would be happy to send a new adhesive to try again. Please email us at socialmedia@mmm.com with reference to this interaction. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Great product
on June 13, 2018
Posted by: MrsAuntshellyshell
from Moore, Oklahoma
Gender:Female
[This review was collected as part of a promotion.] I use this on a glass side door to hang wreaths. I have had it up for two years and it is still holding strong.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Worked for about 5 hours
on August 21, 2018
Posted by: Impossible to enter
Gender:Male
I agree with Pearlie, should there be an expiration date? I applied product as per instructions using isopropyl, had a hard time removing black liner, pressed for at least a minute, and when I tried to remove blue liner the adhesive wanted to come with it.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
4
Outdoor hook
on August 27, 2018
Posted by: Sandy9445
from O'Fallon, IL
Gender:Female
[This review was collected as part of a promotion.] I bought this to hang my wreaths at Christmas 2 years ago. Still going strong. The only con is that I would like it to use it on materials other than glass.
I would recommend this to a friend!
Written by a customer while visiting command.com