Customer Reviews for Command - Large Window Hook, 4 lb - Clear
Customer Rating
5
Perfect for hanging your Christmas Wreath! Perfect
on March 21, 2018
Posted by: Ocala200
from Ocala, Fl
Gender:Female
[This review was collected as part of a promotion.] I saved the Command Large Outdoor Window Hook to use at Christmas time to hang a beautiful wreath. It worked great! Held up in all weather.
[This review was collected as part of a promotion.] I got a sample to try and I love it! I hung it outside on the window and it has lasted through the winter weather. It hasn't fallen down at all!
Used the large outdoor hook to hang a wreath that weighs under 3 lbs. Hook with wreath fell off after about 6 hrs. Followed instructions to the letter, using rubbing alcohol to clean the glass, etc. I wonder if there's an expiration of the adhesive's usefulness and if what I bought is an old product from a previous year's stock. UPC # is 51141 37288. Please reply with help/information.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 8, 2017
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect the adhesive to bond to smooth surfaces cleaned with rubbing alcohol. We do recommend using the product within one year from purchase. We would be happy to send a new adhesive to try again. Please email us at socialmedia@mmm.com with reference to this interaction. Thank you!
We have been trying since Sunday to hang our wreaths on the window, we cleaned with the alcohol, let dry, and followed directions. On purpose we didn't hang the wreaths till several hours after we did the installation of the hooks giving it plenty of time to set up. We have purchased approximately 15 packages for our wreaths. Not very happy we are out the money and no wreaths on the windows.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 6, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I bought three packets two weeks ago to hang five wreaths on the front windows and different ones keep falling to the ground. I've made sure repeatedly to keep putting them up following the directions but, as some others have said, the sticky tab remains on the window and the hook continues to fall off. I'm beyond frustrated. Was hoping this was my year to not have to have hangers out the tops of the windows. I love all other Command products on walls and tile around the inside of the house.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 7, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I bought this product and followed the directions exactly. Each time I tried to hang a wreath, it ended up on the ground! My berries are falling off and I am done trying. I'm so disappointed because I don't want to have to use the large plastic hanger that goes over the glass door.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 5, 2017
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would expect the adhesive to bond to glass that has been cleaned with rubbing alcohol. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I love that I can finally attach a hook to a window without destroying my new windows! I received this product for free in return for honest feedback.