Customer reviews from command.com
Command - Large Window Hook, 4 lb - Clear
Average customer rating
3.9
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
75
4 Stars
17
3 Stars
2
2 Stars
1
1 Star
28
75%of customers recommend this product.
(
80 out of
107)
Customer Reviews for Command - Large Window Hook, 4 lb - Clear
Customer Rating
5
Outdoor Hook Experience
on December 10, 2014
Posted by: Chicago
from Chicago Illinois
Gender:Male
As stated in several of the comments, I also experienced what I thought was a product failure; holiday wreath falling from the window after mounting. I also followed the directions completely, including cleaning the window with alcohol. As you might expect I was frustrated and disappointed, however in a conversation with a customer service representative, who was very professional and empathized with my dilemma, he asked if the wreath was within the stated weight limits; "sure" I responded. Truth in fact was that I wasn't absolutely sure of the exact weight of the wreath, the conversation gave me reason to weigh the wreath. I was surprised to find that the wreath weighed 7 lbs. In my case,those hook installations and hangings that are within the stated weight limits are functioning as advertised, the hooks that were asked to support weights greater than their stated rating failed; no surprise here. Here is my advise, weigh your hangings to properly match the size of the hook with the "hook capacity".
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not for windows
on December 6, 2020
Posted by: Ideasamy
from Minnesota
Gender:Female
I bought 6 for lightweight wreaths, followed the directions to a T and all 6 and the wreaths came down, have been a happy user of command hooks for many years but these are no good. Hook not very sticky when picking up the pieces.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. These hooks are designed to bond to window glass that has been cleaned with rubbing alcohol. We would like to help. We will email you directly. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Outdoor Large Window Hook
on January 15, 2014
Posted by: Maingoddess
from NW Ohio
Gender:Female
[This review was collected as part of a promotion.] Make sure that the window surface is clean. After you hang a clear hook, you can't even tell that it is there.
Written by a customer while visiting command.com
Customer Rating
5
Enjoy the Birds!
on October 30, 2013
Posted by: annabisme1
from Jackson, MS
Gender:Female
[This review was collected as part of a promotion.] 3m sent me this as a free Sample. I have a favorite Hummingbird Feeder that has been sitting around for a long time. it required something to attach to the window and I received this hook and it is clear on the window and is not distracting from the Bird Feeder, but holds the small beautiful Feeder perfectly. Now enjoying my Hummingbirds is even better. Getting up close and personal.
Written by a customer while visiting command.com
Customer Rating
1
on November 17, 2013
Posted by: kaci818
from PA
Gender:Female
I got the command clear outdoor strips for my windows to hang small wreaths. HORRIBLE! put them up yesterday and come home today to find 2 out of 4 had fallen off!
Response from command.comBy Command™ Team, November 21, 2013
Thank you for providing your Rating and Review of the Command™ Outdoor Large Window Hook. We are sorry to hear about the trouble that you had with our product. We would like the opportunity to discuss the issue with you further and to try to provide a possible solution. Thank you for your comments and please know that we will email you directly.
Written by a customer while visiting command.com
Customer Rating
2
Not as good as the indoor hooks
on November 30, 2015
Posted by: jwewww
from Louisiana
Gender:Female
Used these to hang wreaths and a swag on windows. One hook has fallen twice. Two others have fallen once. One medium that I purchased to help distribute the weight of the swag also came off and the other loosened. I have managed to get 3 of the large hooks to remain up, two for 3 days and one for one day so far, but have had to use all 8 of the adhesive strips that came in the four packages to get those 3 to stay. In all cases, windows were cleaned well with window cleaner and dried, hooks remained up for over an hour before hanging the wreaths and swag. I use the indoor hooks often and have not had issues with those.
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 2, 2015
Thank you for taking the time to share your review on our Command™ Outdoor Large Window Hook. We're so sorry for your frustration with this product! Based on the description of your experience, we have some recommendations for a resolution that we've emailed to you directly. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Doesn’t stick to the window
on June 22, 2019
Posted by: Homeschoolmomof3
from Sylvan Lake, Alberta
Gender:Female
[This review was collected as part of a promotion.] I am a big fan of 3M hooks. I use all the sizes, small to large, including their picture hanger systems. I was thrilled to find an outdoor hook for glass to hang my seasonal wreaths. However, I can’t get the hook to stick to the glass. I started with the small hook. It fell off within 30 minutes of holding the wreath. So I bought the 4 pound hook. The same thing happened. The glass is smooth and clean. I waited over night to hang the wreath. I don’t know what trick is needed to make these work.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 24, 2019
Hello - We are sorry to hear of the trouble. We would expect these hooks to stick to outdoor glass surfaces that have been cleaned with rubbing alcohol. It is important to put the adhesive to the glass first, then the hook to the adhesive as shown in the packaging instructions. We recommend allowing the hook to set for 1 hour before hanging anything from it. This allows the adhesive time to form a proper bond to support the claimed weight. If you continue to have trouble, please connect with us directly at socialmedia@mmm.com, so we can gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
hooks for windows
on October 6, 2013
Posted by: momof3boysj
from maryland
Gender:Female
[This review was collected as part of a promotion.] nice clear hook for window with staying power. lets light in and still holds. great for small wreaths, suncatchers, light windchimes, etc...
Written by a customer while visiting command.com