Customer reviews from swiffer.com
Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
71
4 Stars
11
3 Stars
8
2 Stars
13
1 Star
30
67%of customers recommend this product.
(
80 out of
120)
Customer Reviews for Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Customer Rating
5
Swiffer Extender Uses!
on February 28, 2014
Posted by: Rockygirl
from Castle Rock, CO, USA
Gender:Female
Love this extender -- great for all the obvious reasons, but I also found that after removing the clothes dryer filter, it gets down and can bring up lint! The first time, I had to discard the first one and use a second. Now I have the chore marked on my calendar for every 2 months and just use the one. Reminds you that the washer and dryer need cleaning too -- the vinegar treatment for the washer on Pinterest is great!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Pitiful
on July 25, 2016
Posted by: Val67
from France
Yes, a pitiful product. So lightweight as to be almost not there. One dusting around my oak beams has rendered it useless. It is all matted together with cobwebs. I don't know what all the people who wrote good reviews are cleaning....a mousehole.....total waste of money!
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 4, 2016
We expect our this product to make dusting a breeze and we're sorry you weren't impressed. Please give us a call at 855-236-3353 so we can learn more about your experience.
Written by a customer while visiting swiffer.com
Customer Rating
4
hard to put together?????
on December 30, 2018
Posted by: geoboy
from ft worth tx
I noticed several reviews stating the duster would not stay on the handle. I encountered the same thing at first. then I noticed there seamed to be "channels" on each side of the duster that allowed me to " push" the duster onto the handle. seams to be ok now
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Extends my Height
on October 21, 2014
Posted by: Chacha
from Omaha, NE, USA
Gender:Female
[This review was collected as part of a promotion.] I love the extender with the swiffer dusters because I can adjust the wand to reach windows and molding and I am still standing on the floor. I am 5' 1" so usually have to stand on a ladder. The extender helps me dust and clean in less time. I bought one for my daughter and her roommate who had just moved into an apt with 10 ft ceilings and they are thrilled that they can reach the tops of the windows and mouldings without getting a ladder out. Best product I use to clean!!!
Pros: very easy to change swiffer dusters
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Easy and quick cleaning
on November 2, 2014
Posted by: Dani
from Fort Myers, FL, USA
Gender:Female
[This review was collected as part of a promotion.] I recently found out about this product from a cleaning girl I hired to help me clean my northern house. She had these and raved about them so I went out and purchased one for myself. For quick dusting, this is perfect. I also have a home in FL and purchased one as soon as I arrived. I have an 1800 square foot home there and could dust it in about ten minutes. The arm of the extender also bends which will be great when I do my spring cleaning on my plantation shutters. Love this product!
Pros: extender arm, dust clings extremely well, great price
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
needs work
on December 8, 2014
Posted by: nessuno
Gender:Male
[This review was collected as part of a promotion.] using the duster it can slip off or fold back on the fingers that hold the duster in place and needs to be reposition. the older model worked much better.
No, I would not recommend this to a friend.
Response from swiffer.comBy Rose, Swiffer Team, December 9, 2014
I am so sorry to hear that the duster itself is not staying securely on the handle. We wouldn't expect that and neither should you. How frustrating!
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. It's important to use Swiffer refills for your Swiffer handle. Other brands’ refill cloths may not fit the Swiffer handle properly.
I hope this helps. If you have checked and are already doing all of the above, please let us know. Thanks!
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. It's important to use Swiffer refills for your Swiffer handle. Other brands’ refill cloths may not fit the Swiffer handle properly.
I hope this helps. If you have checked and are already doing all of the above, please let us know. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
3
Refill does not stay on the extender handle
on March 2, 2015
Posted by: noneyo
Gender:Male
[This review was collected as part of a promotion.] For whatever reason I cannot seem to keep these refills from flying off the handle. I've shoved them down onto the fork about 15 different ways and within a few seconds of shaking the duster around the refill starts sliding off the top. I've tried looking through the internet and it seems that some holders have a tab or something either inside or at the beginning or end of the fork which holds the refills. Not sure if that's what I'm missing??? I'm not a complete idiot but either I'm missing something very basic or this extender handle is just plain defected
Cons: refill does not stay on the handle
I would recommend this to a friend!
Response from swiffer.comBy Rose, Swiffer Team, April 7, 2015
Oh my! We are so sorry to hear what's happening! How frustrating. Please know that we stand behind all of our products 100% and we aren't happy unless you are.
It sounds like you really did your homework online. You're correct that the 360 dusters have tab that holds the duster in place after you have inserted it in the two sleeves.
We have many quality checkpoints along our manufacturing lines to ensure you get perfect products. It sounds like that may not have happened. Please contact us so we can make this up to you and file a report for quality control. Our number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you from here and why. Hope to hear from you soon. Thanks!
It sounds like you really did your homework online. You're correct that the 360 dusters have tab that holds the duster in place after you have inserted it in the two sleeves.
We have many quality checkpoints along our manufacturing lines to ensure you get perfect products. It sounds like that may not have happened. Please contact us so we can make this up to you and file a report for quality control. Our number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you from here and why. Hope to hear from you soon. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
5
love these extended dusters
on March 2, 2015
Posted by: Alien
from Haskell, Wanaque, NJ 07420, USA
Gender:Female
[This review was collected as part of a promotion.] these are excellent for reaching high places like ceilings and ceiling fans
Pros: reaches ceiling fans, corners, baseboards, ceiling corners
I would recommend this to a friend!
Written by a customer while visiting swiffer.com