Customer reviews from swiffer.com
Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
71
4 Stars
11
3 Stars
8
2 Stars
13
1 Star
30
67%of customers recommend this product.
(
80 out of
120)
Customer Reviews for Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Customer Rating
1
Swiffer Duster Extnder 360
on December 29, 2013
Posted by: MamaBecca
from Tallassee, AL 36078, USA
Gender:Female
Poor, Poor, Poor excuse for original (blue) extender. Waste of time and money. Where can I find the old blue wands PLEASE! Will resort to ladder before I buy another 360. By Becca Mahoney; professional housekeeper.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
5
Good Product
on September 11, 2014
Posted by: Vacuumlady25
from Henderson, NV
Gender:Female
[This review was collected as part of a promotion.] Very easy to use. The only thing is that I wish it could be maybe a foot longer.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Duster does not stay on head
on October 26, 2014
Posted by: Taxlady59
from Indiana
Gender:Female
[This review was collected as part of a promotion.] The new handle on the 360 extender duster does not have the edges that keep the duster on; it keeps coming off. The older version had edges inside that kept the duster from coming off. I like to use it to reach under things & I keep losing the duster. My old one broke - so I am stuck with the new & improved version.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
1
New Swiffer Duster handle is terrible.
on November 12, 2014
Posted by: WMeister
from San Francisco, CA, USA
Gender:Male
[This review was collected as part of a promotion.] Just picked up one of the newer Swiffer dry duster starter packs and the newly redesigned handle does not grip the duster in place. The fork inserts are rounded and does not hold firmly. A few swipes and the thing falls off the handle. It lacks the previous designs incl the first gen blue handle's clip that pinches the duster in place.
Swiffer should bring back the old handle design.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, January 21, 2015
We wish you loved the new handle design & will share your feedback with the rest of our team. We appreciate your loyalty to Swiffer and invite you to call us at 1-855-236-3353 so we can help further. We're open M-F from 9-6 ET and will be glad to assist you!
Written by a customer while visiting swiffer.com
Customer Rating
1
The old extender (the original one- NOT the 360) was the best!
on January 25, 2015
Posted by: BigBlue5
from South Carolina, USA
Gender:Female
[This review was collected as part of a promotion.] The 360 is a piece of garbage. The dusters do not fit the wand and fall off when you use it underneath wooden furniture. Since the 360 is fluffy all around, it catches the rough edges underneath beads ( the slats), sofa and chairs ( the wooden frames), dressers , chests, etc. I have gone back to using an old fashion dust mop and squatting down to get under the furniture. I have trashed all my 360 dusters and wands.
The other issue with the 360 dusters are that they are filled with that awful Febreeze mess. I do not understand the need to dust with something that smells. Scented stuff is an affront to those with allergies. I want my house to smell clean which means no smell at all.
BRING BACK the ORIGINAL Swiffer extender handle and dusters.
Pros: original swiffer a high five
Cons: 360 is not worth rating!
No, I would not recommend this to a friend.
Response from swiffer.comBy Rose, Swiffer Team, June 24, 2015
I am so sorry to hear about the issues you had while using our 360 Dusters. I can assure you that is not typical and I may be able to help.
The duster itself should definitely stay securely on the handle. A quick check to make sure that both prongs on the handle are inserted all the way down in the sleeves on the cloth should fix this. The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle.
Sorry to hear the duster is catching on surfaces. It sounds like this may be unfinished wood that it's doing this on, but I'm not sure. You should be able to expect that our Dust Lock Adhesive and amazing all-around design cleans deep into grooves, but shouldn't catch on smooth surfaces.
I can understand wanting a scent free product as a preference, and we've got you covered! Our Original Swiffer Duster refills are available in an unscented option.
It's a shame that you have discarded the handle. Although it came with the 360 Starter Kit, it can be used for the unscented regular dusters I mentioned above.
The amount of help I can offer on here is limited and we would love the chance to make this up to you so you can try our original unscented instead. Please give us a ring at 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why. I'm sure we can make you into one happy Swiffer camper :)
The duster itself should definitely stay securely on the handle. A quick check to make sure that both prongs on the handle are inserted all the way down in the sleeves on the cloth should fix this. The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle.
Sorry to hear the duster is catching on surfaces. It sounds like this may be unfinished wood that it's doing this on, but I'm not sure. You should be able to expect that our Dust Lock Adhesive and amazing all-around design cleans deep into grooves, but shouldn't catch on smooth surfaces.
I can understand wanting a scent free product as a preference, and we've got you covered! Our Original Swiffer Duster refills are available in an unscented option.
It's a shame that you have discarded the handle. Although it came with the 360 Starter Kit, it can be used for the unscented regular dusters I mentioned above.
The amount of help I can offer on here is limited and we would love the chance to make this up to you so you can try our original unscented instead. Please give us a ring at 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why. I'm sure we can make you into one happy Swiffer camper :)
Written by a customer while visiting swiffer.com
Customer Rating
5
House cleaner... Rates + 5 stars!
on July 31, 2014
Posted by: Peaches72391
from Virginia
Gender:Female
[This review was collected as part of a promotion.] My mom is a maid, and she uses everything Swiffer!
Pros: helps clean ceiling fans and high shelves
Cons: my mom uses about 5 a year (break with heavy use)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
These are my favorites
on May 3, 2014
Posted by: JenB
from Manlius, NY 13104, USA
Gender:Female
[This review was collected as part of a promotion.] These dusters make cleaning a snap. Sweeping them across the baseboards or up to the ceiling fans - it does it all! Used these at work and had to get them for home. Tried a generic brand and switched back to Swiffer, there was no comparison in quality.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Best purchase for households which have children with asthma
on May 12, 2014
Posted by: Joann
from Trevose, Feasterville-Trevose, PA 19053, USA
Gender:Female
[This review was collected as part of a promotion.] This is a really good product, the extender arm I dont have to climb to reach things, and it really picks up the dust and when you have a child with asthma this is a big plus for health Thank you so much for making this.
Pros: reduces allergines in the home for people with ast
I would recommend this to a friend!
Written by a customer while visiting swiffer.com