Customer reviews from swiffer.com
Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
71
4 Stars
11
3 Stars
8
2 Stars
13
1 Star
30
67%of customers recommend this product.
(
80 out of
120)
Customer Reviews for Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Customer Rating
1
WHERE ARE THE BLUE EXTENSION HANDLES????
on October 5, 2021
Posted by: Alli7
from Portland, Oregon
The newer yellow handles are so inferior. Why did you change the design, materials, and color? Did it really save you a lot of money? I'll bet it loses more customers than the money that you saved by cheapening you great product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Maria Picard, Swiffer, October 8, 2021
We're sorry to hear that you don't like the design or color of your Swiffer, Alli. Our Development Team make sure to thoroughly test our products so that they will be the best for our consumers. We'd be happy to learn more from you so that we can help you find something that will work better for you. Just give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
Was what was needed to get in high places
on January 22, 2022
Posted by: JuJu1
from Anderson, Sc
Having a problem with the dusting pad staying on keeps slipping off. Not a good thing when you have keep putting lt on,and yes I am putting it on right. A big disappointment .
No, I would not recommend this to a friend.
Response from swiffer.comBy Maria Picard, The Swiffer Team, January 24, 2022
We're sorry to hear that you're feeling disappointed, since our products go through many quality checks to ensure that you can enjoy using them with ease. We'd be happy to help make sure your Dusters stay on the handle while you're cleaning. We suggest making sure that the prongs on the handle are fully inserted into the sleeves of the Dusters. For our Heavy Duty Dusters, the sleeves can be found between the fluffy layers, in the center of the duster cloth. Please give us a call at (800) 214-8734 if you'd like any further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
1
Used to be great! Now it's junk!
on April 21, 2023
Posted by: Kim40
from NC
This extendable swiffer duster used to be awesome. I would last me at least a year without breaking. I have bought 4 in the past 2 months!!! That have all broken within 2 weeks of use in the exact same spot!!! I have to duct tape it together just to get through my day. I clean for a living and use your products as well as recommend them. I will now be looking for other products to use as yours have turned into junk. A 15.00 duster should not break within 2 weeks, 4 times in a row! Very disappointed in the decline of your product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, April 27, 2023
We are sorry you are having this experience again with your Swiffer Duster Heave Duty Extendable Handle, Kim. We take pride in our products and have them undergo various checks to ensure they're up to standard and also to ensure that you're receiving a quality product, so we are sorry this hasn't been the case with your recent purchases. We want to get you back to Swiffering away, so when you have a moment, please call us at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
1
Nobody needs this product
on May 25, 2023
Posted by: NeverASwifferAgain
from LasVegas, NV
This duster just pushes dust around. It is definitelyNOT fluffy like it shows on the box and it is cheaply made! Ugh...what a waste of money and time using it (to do absolutely NO actual dusting!).
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, May 27, 2023
The Swiffer 360 Duster has many quality checks in place to ensure it fluffs up and makes dusting a breeze, so we're sorry to hear this. We'd like to help you get the most out of Swiffer, as well as share your experience with our Quality Team, so when you have a minute please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
You call 3' an extension handle???
on May 5, 2014
Posted by: TooOldForLadders
from NH
Gender:Female
[This review was collected as part of a promotion.] I have used Swiffer dusters for awhile now, and have been happy with them. However, my new place has cathedral ceiling with a ceiling fan, and I need a real extension to even reach the fan. There's no way I will ever be able to reach the corners where cobwebs pop up, and I'm too old to get out a ladder every time I need to dust. Get with times, Swiffer, and offer a real extension handle before everyone with a newer house has to switch to some other product that will reach the corners.
Pros: dusts fairly well
Cons: doesn't reach where i really need to dust
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Ceiling Fans
on May 2, 2014
Posted by: CherAnn
from Colorado Springs, CO, USA
Gender:Female
[This review was collected as part of a promotion.] I didn't know cleaning ceiling fans could be this easy. This Swiffer 360 Duster Extender is great; I wish I had invented it.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Great idea needs greater reach
on March 22, 2012
Posted by: swifter now
from Westborough, MA
As a homeowner with cathedral ceilings, I was daunted in reaching the skylights and tracklights with the duster, a foot or so short. If you could make a duster head that snaps onto the end of the sweeper's tube, I'd be the first to buy it!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
handicap user
on August 18, 2012
Posted by: Dick
from Schenectady, NY
I am in a wheelchair for 20 years and could not do all the dusting I wanted to do, NOW I can do most of my house.
Thank You
Thank You
I would recommend this to a friend!
Written by a customer while visiting swiffer.com