Customer reviews from swiffer.com
Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
71
4 Stars
11
3 Stars
8
2 Stars
13
1 Star
30
67%of customers recommend this product.
(
80 out of
120)
Customer Reviews for Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Customer Rating
2
This product is what I thought was what I needed.
on October 22, 2018
Posted by: Shirley53
from Daytona FL
If I could figure out how to get the duster on the I might give it a higher score. I have used 1/2 a box of refills and still can not get it on more than 1/4 of the way. Please send me how to work the refills.
No, I would not recommend this to a friend.
By Response from Swiffer, October 23, 2018
We’re here to help, Shirley! To get the most out of your Dusters, be sure to fully insert both prongs in the two sleeves between the fluffy layers. Please don’t hesitate to call us at (800) 214-8734 if you have any questions.
Written by a customer while visiting swiffer.com
Customer Rating
5
Amazing product
on November 14, 2018
Posted by: Mmblue1111
from Brooklyn,Ny
I just recently bought this Swiffer and all I gotta say it’s awesome I give it a A+ my room was so dusty and when I used your product omg it did a huge complete process change in my room thank u for your product😊☺️
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Poor design
on December 27, 2018
Posted by: Forr
from Hakamurph new hampshire
Works ok sideways but it pulls off the handle too easily. Don’t dust anything high or you will be getting out the ladder to get the durn thing out from where it is trapped
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
2
Duster head falls off
on January 20, 2019
Posted by: Need to buy a new one
from NY,NY
Even some models that had a little “clip” type thing don’t keep the dusthead on when dusting in tight spaces. I’ve had to put it on (also not easy after it’s in use) multiple times. I’m goung to tape it on from now on. Rethink this please.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 21, 2019
Your input means a lot to us, and we've passed this along to our team. Our Dusters should make cleaning a breeze, and we're sorry this hasn't been the case. To ensure that the refills stay on the handle, be sure that both prongs are inserted all the way down the sleeves of the cloth. We'd be happy to help further, just give us a call at (800) 214-8734 when you can.
Written by a customer while visiting swiffer.com
Customer Rating
1
Head does not stay inserted
on January 24, 2019
Posted by: gah42
from Hillsdale, NY
This product is virtually useless. The dusting head does not stay attached when it comes in contact with any obstruction, i.e. the items where the dust is clinging. Furthermore, even when attached the prongs project in a way that they are doing the business which the cloth is supposed to. It is frustrating to use and a complete failure.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 25, 2019
If the refill is pulled completely onto the prongs of the Duster, we expect them to stay on to provide an easy clean! We're sorry to hear that you weren't wowed with our Dusters, and we'd like to help further. When you can, please call us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
17273265815
on January 24, 2019
Posted by: Sunny42
from St Petersburg, FL
I actually love the Swiffer 360 Duster pads they work beautifully it's just the sticks that the dusters go on to that are no good first of all the duster slip off as you're using them and the extender sick breaks in half with a couple uses I've purchased two that have broken. I'm very disappointed with the attachments that go along with them duster 360 pads
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 29, 2019
We can understand your disappointment. It sounds like your Dusters weren't performing to our high standards! It'd mean a lot to us if you gave us another try. So we can help make up for those Dusters, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Product is not what I need anymore
on December 12, 2019
Posted by: Andi30
from Michigan
I loved the duster at one time, not anymore. When I first started using the duster the handles had a type of clip that held the duster on. When I had to buy a new handle I found that the new handles do not have the clip so now when I use the duster it does not stay on handles. Not worth the money now.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 24, 2020
Even without a clip our dusters should stay in place, Andi. We'd like to learn more about your experience so we can help, please give us a call at (800) 214-8734!
Written by a customer while visiting swiffer.com
Customer Rating
1
18636047278
on January 26, 2020
Posted by: Marilynn
from Lakeland, Fl
Don't use this duster on a weekend because if you need help, as I did, there is no one available to assist until a weekday. The visual instruction on the label for affixing a replacement duster tell you nothing! I've been trying for 15 minutes to figure this out and I'm stymied. Picture looks like it would just slide on the "fork" handle but it doesn't. I'm so disappointed.
No, I would not recommend this to a friend.
Response from swiffer.comBy Swiffer, February 13, 2020
The Swiffer Duster is designed to make putting it together a breeze. We're sorry to hear that wasn't the case here, but we'd be happy to help. When you have a moment, please reach out to us at (800) 214-8734.
Written by a customer while visiting swiffer.com