Customer reviews from swiffer.com
Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
71
4 Stars
11
3 Stars
8
2 Stars
13
1 Star
30
67%of customers recommend this product.
(
80 out of
120)
Customer Reviews for Swiffer - 360 Heavy Duty 3 ft. Telescoping Duster Kit, 12 Dusters/Box (77300) - Yellow
Customer Rating
5
Dust everywhere easily!
on March 11, 2015
Posted by: jodiej
from Annapolis, MD, USA
Gender:Female
[This review was collected as part of a promotion.] I love my Swiffer 360 extender! I am short and not agile. I hate climbing on stepstools or ladders to clean. but with my extenders, I can dust everywhere! Works MUCH better than a dust rag- cleans better & is more convenient. I even use them for work, cleaning delicate electronic equipment inside & out!
Pros: convenient
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
5
Life Saver
on March 20, 2015
Posted by: WestTexasTransplant
from Georgetown, TX, USA
Gender:Female
[This review was collected as part of a promotion.] Just as the elderly couple in the TV ads demonstrate, climbing up (on a ladder for me - NOT a chair) isn't a good idea for anyone, especially those of us who are grandmothers. If I didn't have my extender, the ceiling fans wouldn't get dusted at all. I also use it for cobwebs in the corners by the ceiling, the top of the china cabinet, the top of the headboard on my bed, the top rows of slats of my plantation shutters ... and on and on and on. I heartily recommend the Swiffer Duster Extender!!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
thank goodness for Swiffer!
on March 30, 2015
Posted by: bluegurl718
from Everett, MA, USA
Gender:Female
[This review was collected as part of a promotion.] i use to take apart my ceiling fans to get them clean from dirt and dust but with this Swiffer there is no need for that anymore!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Misleading
on June 4, 2015
Posted by: Jackie27
from AR, Springdale
What a ripoff I thought the duster actually had minions on the duster. But it's just the packaging. Who actually keeps the packaging??
Response from swiffer.comBy Rose, Swiffer Team, June 8, 2015
We are very sorry, Jackie. It was not our intention to be misleading and I will definitely share your comments with the appropriate area of the team.
The special limited time packaging is to help celebrate the upcoming movie, which we're all very excited about. To add to the fun, for a limited time only, you can get $2 off a Swiffer Minions Dusters Starter Kit at swiffer.com Dominate dusting....and then the world! We hope you'll check it out.
The special limited time packaging is to help celebrate the upcoming movie, which we're all very excited about. To add to the fun, for a limited time only, you can get $2 off a Swiffer Minions Dusters Starter Kit at swiffer.com Dominate dusting....and then the world! We hope you'll check it out.
Written by a customer while visiting swiffer.com
Customer Rating
2
A little lacking
on August 6, 2015
Posted by: JudyC
from Oklahoma City, OK
If you are under 5'3" it still can't clean my ceiling fan.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
Oh no! Sorry to hear that even with the Swiffer Extender that you can't reach the ceiling fan. As someone that is 5'2", I can sympathize with some of these tasks. Do you mind if I ask how high your fan is or the ceilings? Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
1
waste of money
on August 13, 2015
Posted by: Alessandra
from Austin, TX
I don't like it! Perfect for moving dust around your house!!!!! I will be taking this back to store. Swiffer Company, keep working at it so you might get the right product that will actually "trap
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
Oh no! We're sorry to hear that the dust was pushed around. I can guarantee you that what you are experiencing is not typical. Actually, trapping the dust is what we do best!
The good news is that usually when this is happening, it is because the fibers are not fluffed up enough. Before you use the duster, fluff the fibers by holding both ends of the Duster and moving your hands up and down quickly in a "see-saw" motion. Build up speed until all the fiber fingers are fluffed. Pulling at the fibers may also help to fluff them.
The more fluffed the fibers, the better cleaning results you'll get. I hope this helps. Let us know if this helps. ty!
The good news is that usually when this is happening, it is because the fibers are not fluffed up enough. Before you use the duster, fluff the fibers by holding both ends of the Duster and moving your hands up and down quickly in a "see-saw" motion. Build up speed until all the fiber fingers are fluffed. Pulling at the fibers may also help to fluff them.
The more fluffed the fibers, the better cleaning results you'll get. I hope this helps. Let us know if this helps. ty!
Written by a customer while visiting swiffer.com
Customer Rating
1
Useless!!
on August 13, 2015
Posted by: tc66
from Joplin MO
The first duster that was already installed was great. Good look getting refill dusters on after that. In the trash the day after I purchased. Mad at myself for wasting $10.
Response from swiffer.comBy Rosie , Swiffer Team, September 1, 2015
We are sorry to hear about what happened. You should be able to expect that every duster would stay on as well as the first one.
Please know that we stand behind all of our products 100% and we would love to help you. Please give us a ring at 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST so we can take care of you properly! Thanks.
Please know that we stand behind all of our products 100% and we would love to help you. Please give us a ring at 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST so we can take care of you properly! Thanks.
Written by a customer while visiting swiffer.com
Customer Rating
1
Stupid- duster comes off the fork
on August 26, 2015
Posted by: cindyfinaly
from WPB, Florida
I have wrought iron chairs, If you spin it around like you would have to to get down inside, then pull it out, duster comes off the fork. Used masking tape to hold it on.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
I am sorry to hear that the duster comes off while you're using it. We wouldn't expect that and neither should you. How frustrating!
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. It's important to use Swiffer refills for your Swiffer handle.
I hope this helps. If you have checked and are already doing all of the above, please let us know. Thanks!
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The 360˚ Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. It's important to use Swiffer refills for your Swiffer handle.
I hope this helps. If you have checked and are already doing all of the above, please let us know. Thanks!
Written by a customer while visiting swiffer.com