Customer Reviews for Staples - 150-Sheet Auto-Feed Micro-Cut Multi-Media Shredder - Black
Customer Rating
1
Terrible Shredder
on May 23, 2026
Posted by: Jacob
Ok, so the blades will not spin but the motor will run without the blades. It’s not even a month old and I put 6 pieces through and it can take 12 at a time. But it just quit and not the motor it self runs without the blades spinning
Day 1 of operating shredder, the auto feed stopped working and has never worked again since. Day 1 of operating shredder, any time I try and shred 3+ pages at once (capacity is advertised as 12 pages), the shredder makes a loud pitched beep at me. Day 20+ of operating shredder and you can't even put one single sheet of paper through the shredder without it beeping excessively loud. This is the SECOND shredder we purchased, the first malfunctioned straight from the box and Staples immediately sent us a replacement. For the replacement to also be such a piece of trash says it's the manufacturing and equipment itself. I would not recommend purchasing this. Go with a slightly more expensive option to actually have a somewhat performative machine. Wasted money.
Response from StaplesBy Staples, Social Media, April 24, 2026
Hi there, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Staples 150-Sheet Auto-Feed Micro-Cut Multi-Media Shredder. I've received your feedback and have forwarded your comments as a suggestion for future improvement.
The negative reviews are very real. The feeder sensor died, machine is a brick now. Can't be fixed. Stay away from this unit. You can buy a better unit for half the price.
This is the second one of these. The first one jammed miserably when I tried to use the automatic feeder. It is supposed to hold 150 sheets. Staples replaced it and I just started using the replacement today. The automatic feeder just does not work properly. Anything over 10 sheets of standard copy paper will jam it, even if you fan the sheets to make sure they are not sticky. So I am feeding this "heavy duty" shredder three sheets at a time. I would not recommend it.