Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
496
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
on May 22, 2023
Posted by: Nick
Gender:Male
I used this soap growing up, so when i moved out I continued to buy and use it. It was a comforting smell as im now 3000 miles away. Then i bought a refill and when i did i was confused. I thought someone had put something in the soap, or the air tight seal didnt work so it went bad. I really didnt like the smell and on top of the bad smell, my disappointment. I feel like i shouldnt be this sad over soap but i am lol. why change something so good ;(
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, May 23, 2023
We’re sorry to hear of your sadness over our new formula change. We hope we can provide another fragrance to cheer you up, and make your hands happy again.
Written by a customer while visiting softsoap.com
Customer Rating
5
leaves hands soft
on May 25, 2023
Posted by: cindy7
from USA
I love that this soap leaves my hands soft and the sent is good too.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, May 26, 2023
Milk & Honey Scent is a great way to treat your hands good and give them something delicious, at the same time!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Delightful!
on May 26, 2023
Posted by: InkdGranny3
from USA
Delightful sent that stays on your hands, as well as very moisturizing! I love it!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
New formula STINKS
on May 27, 2023
Posted by: Allison9669
from Newberg, OR
Gender:Female
I loved the original scent of this soap, but the new formula is overwhelming and gross. It’s also a very drying formula, whereas before it was so lush and softening. I’ve read lots of reviews across different platforms, and thankfully I’m not alone. Please change it back!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
The great new stink
on June 8, 2023
Posted by: Steven
from Las Vegas, NV
Gender:Male
What did you do to the soap? The new soap sinks and the sinky fragrance lingers on your hands all day, can't even wash it off. You took a good product and ruined it by adding a heavy new sent to it. You lost me as a customer, I will never buy your soaps again. Look at all the reviews, people do not like the stink you added to it and want the old back again and I have noticed your sales of this new soap can not be all that good, because the shelves are staying full, people are not buying it anymore.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 9, 2023
We're sorry to hear you don't like our new fragrance. We strive to make our products better, for everyone. We will let our team know about your comments.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is awful, overpowering
on June 10, 2023
Posted by: skiiru
from Madison, WI
Gender:Female
We have been buying (and LOVING) the Milk & Honey scent hand soap for years. I would happily pass by all the other trendy-scented and beautifully-packaged hand soaps in favor of our beloved & proven Softsoap Milk & Honey. When we ran out of it during COVID and couldn't get more due to supply chain issues, we scrambled to find a replacement hand soap and even tried many that were 2-3 times the cost to no avail. Nothing came close to the soothing scent and soft feel of Softsoap's original Milk & Honey. So we were elated when we could finally get it again after COVID and I bought several large refill bottles without noticing the sticker on front that said "New Improved Scent!". UGGGGGGGHHHHHHH. The scent has drastically changed but definitely not improved. Instead of the gentle, pleasant smell it used to have, the soap now assaults our senses. It is so unbearably strong that it kept me from going back to sleep when I used it in the middle of the night! So I threw out all the bottles I'd bought and am again on the hunt for a new hand soap. I will keep checking on this soap, though, hoping to see a sticker saying "We heard you, customers...here's the original scent".
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 12, 2023
Thanks for the love! We're sorry our new fragrance doesn't make the cut with you. We hope one of our other nature-inspired scents will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent
on June 13, 2023
Posted by: Lola
Loved the old version of this, but hate the new scent!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 13, 2023
We're sorry our new Milk and Honey fragrance doesn't work for you. We will share your review with our team. We have many other nature-based, more subtle-fragrance hand soaps that may work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Leave well enough alone!
on June 13, 2023
Posted by: DebbieT
from Wesley Chapel FL
Gender:Female
I thought I was the only person having an issue with the Milk and Honey scented soft soap until I read these reviews. Please include me as a person now unhappy with the cheap, lingering scent and the drying effect it has on my hands. "If it ain't broke, don't fix it." I guess it's time to try something new.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 14, 2023
We're sorry to hear our new Milk and Honey fragrance isn't right for you. Please call us at 1-800-255-7552 and share your experience with us. We'd like a chance to make this right.
Written by a customer while visiting softsoap.com