Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
496
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Awful Scent change
on August 12, 2022
Posted by: E
from CA
Verified Purchase:No
I've used this soap for so long that I cannot recall the last time I purchased a different brand. However, the new scent is FOUL. It is a sickly sweet mixture of baby powder and cheap floral perfume that sticks to your hands after you've dried them. While washing it feels like i walked into the perfume aisle in the mall. The previous scent was AMAZING for people who have allergies to perfumes and scents, and this new scent is absolute garbage. Terrible awful ridiculous decision to change it.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Softsoap Milk & Golden Honey Liquid Hand Soap
on September 28, 2022
Posted by: Zippy
from Arizona
Verified Purchase:No
Have purchased this product for a very long time. The scent used to be nice and subtle. Just purchased a new bottle of it today and it smells horrid! Made me think of "dry cleaning fluid." Go back to the original subtle scent. The new scent it horrid!
Pros: Horrible Smell New Fragrance
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 4, 2022
We're sorry that you did not like the fragrance of our product. We will be sure to share your comments with our Business Development Group so they are aware of your continued interest in the original product.
Written by a customer while visiting softsoap.com
Customer Rating
1
The scent is way too strong!!!
on September 30, 2022
Posted by: Jane
from NH
Verified Purchase:No
The "New Scent" is overpowering and not pleasant. I have asthma and the scent triggers difficulty breathing. Please make the original milk and honey available. I absolutely love the original. All other soaps dry my hands out except for the original milk and honey and the coco and Shea also. Please, please, please make those two available as the original lightly scented.
Cons: Dries Skin, The "New Scent" is horribly overpowering., Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
Hello there! We're sorry to hear that you didn't like our new scent. If you are still experiencing difficulty breathing, we recommend calling our team at 1-800-221-4607.
Written by a customer while visiting softsoap.com
Customer Rating
1
The new scent is horrid
on October 9, 2022
Posted by: *A*
from Canada
Verified Purchase:No
Agree with other reviews, this new scent is horrible. I got a headache and felt nauseous after using it. I returned it to the store and wont be buying it again. The old scent was mild and comforting. As I react to most products, it was great to have one I could rely on. Now I have to find another brand altogether, as the original scent is now changed to another ghastly scent. It's very disappointing when companies change products just for the sake of change. Perhaps a loss of many loyal customers will be the real shakeup for this product line.
Cons: Dries Skin, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 18, 2022
We're sorry to hear this and we hope you are feeling better. Please give our team a call at 1-800-221-4607.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent like strong cheap perfume
on October 4, 2022
Posted by: B
from NC
Verified Purchase:No
Have used this hand soap for years but never again. The new scent is horrible, very strong perfume smell.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 6, 2022
We're very sorry to hear you don't enjoy our new scent however we appreciate you sharing your feedback!
Written by a customer while visiting softsoap.com
Customer Rating
1
Why change what works?!?
on October 4, 2022
Posted by: Pianogal
from Florida
Verified Purchase:No
Milk & Honey was my favorite Softsoap. I loved the fragrance and it was easy on my dry skin. Then you changed the scent. Why? Yuck! Whoever made this decision should be fired. Good bye Softsoap.
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
We're sorry to hear that the product you are interested in is no longer being manufactured. We will be sure to share your feedback with our product development team so they are aware of your continued interest.
Written by a customer while visiting softsoap.com
Customer Rating
1
I will never buy Milk & Honey (Scent) again!
on September 30, 2022
Posted by: Suzi
from Calabash
Verified Purchase:No
The new Milk & Honey (Scent) softsoap is disgusting. Why does a soap have to have a fragrance at all. I smell like a pine tree all day as I wash my hands several times a day. The previous Milk & Honey was terrific and mild. The new one actually is drying out my hands.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
Hello there! We're sorry the new scent wasn't a hit for you. If you are still using the product and it is continuing to dry your hands, we recommend calling our team at 1-800-221-4607.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Scent Formula Awful
on September 28, 2022
Posted by: Scent Disappointed
from San Diego, CA
Verified Purchase:No
I've used the milk and golden honey scented soft soap for years. I absolutely love the old scent. It was my grandma's favorite scent before she died and I used it in my college apartment both due to the great price and memories attached to the scent. This new formula smells disgusting. It's too strong and too sweet. I'm so upset they changed the formula. It used to smell great and now it's nauseating.
Cons: Unpleasant Smell
Written by a customer while visiting softsoap.com