Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
Terrible Change in Formula for Sensitive Skin
on October 5, 2023
Posted by: Please Change Back
from Michigan
Gender:Female
This new scented formulation is terrible for people with sensitive skin. It was my go-to soap for years but is now unusable. I have to try to find a new brand now which is very hard to do.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, October 5, 2023
Thanks for making Softsoap your go-to hand soap. We're sorry our new formula isn't right for you. We hope one of our other hand soaps can work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad scent change
on October 19, 2023
Posted by: MamaMay
from Knoxville, TN
Gender:Female
Really don't like the new formula.. It smells bad.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, October 20, 2023
We're sorry to hear our new formula doesn't work for you. We hope one of our other fragrances can help keep your hands clean and germ-free.
Written by a customer while visiting softsoap.com
Customer Rating
1
WORST MISTAKE - FRAGRANCE CHANGE!
on October 31, 2023
Posted by: Lizzy
Why on earth would you change the fragrance on this! It's not even good smelling - highly perfumey and intolerable! I've used this exclusively for a million years and now I have nothing to use...bought 2 large refill bottles and they're going in the trash - my allergies were insane from just one hand washing. Please bring back the old fragrance!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new smell
on November 3, 2023
Posted by: Ddoggs66
from San Antonio TX
Gender:Female
Horrible new smell. Some folks are odor-sensitive, so changing the fragrance causes undue stress for such individuals. This change has alienated our family.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible and Disappointing
on November 22, 2023
Posted by: Amanda2
from IL
Gender:Female
I loved the milk and GOLDEN honey scent. It was moisturizing with a subtle scent. This “new” formula is horrible. It has a really strong perfume scent. It smells like flowers.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, November 24, 2023
We're sorry our new formula and fragrance isn't right for you. We hope one of our other hand soaps can help keep your hands clean and healthy.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Scent is Disgusting
on December 11, 2023
Posted by: Cel1127
from River Vale, NJ
Gender:Female
I have been using Softsoap for years, specifically the Milk & Honey scented soap. It's the only scent I buy and I LOVE it. The new scent is disgusting! I sadly will not be buying it anymore. Go back to the original scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 12, 2023
Oh no! We're sad to hear you feel this way. We would like to let you know that we hear you and will be sure to share your thoughts with the team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Absolutely terrible new scent
on December 11, 2023
Posted by: JakeCraft Channel
Gender:Male
The “new” scent is absolutely putrid. I don’t know who thought that changing the scent of a purposely mild soap to a strong scent that, to be honest smells more floral than milk or honey, was a good idea. I used to love the milk and golden honey scent and was an avid consumer of the product, but with this scent, I am now buying store brand soap to achieve the nice, mild scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 13, 2023
We're sorry our new formula isn't right for you. We hope one of our other fragrances will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
So bummed about NEW formula, it destroys my hands
on January 9, 2024
Posted by: UsedToLoveSoftsoap
from Denver, CO
Gender:Female
Milk and GOLDEN honey had been my go to soap for many years. I have extremely dry hands, and it was very gentle on them. They have now changed the formula, and after using this new formula (which now also has a strong and lingering scent) for only three days, my skin became cracked, broken and even bleeding on my hands. Sadly, Softsoap has ruined the original, and this replacement is just a totally new soap variant. The Target version of milk and honey still is gentle on the hands, however. I
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com