Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
496
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Terrible new scent
on September 13, 2023
Posted by: B
Gender:Female
The new scent is terrible! I dint know why it was changed but that was a bad choice.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 21, 2023
We're sorry our new formula doesn't work for you. We hope one of our other hand soaps can help keep your hands clean.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is so bad
on September 29, 2023
Posted by: steve
Bought this expecting the classic scent but they changed the formula to something stronger and more floral. Doesn't smell anything like the old scent. It's so strong that I keep smelling it for a while after washing and it's irritating my allergies. Don't buy if you're expecting the old scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, October 2, 2023
We're sorry to hear about your experience. Please call 1-800-255-7552 and share your experience with our team. We'd like a chance to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Doesn’t smell good
on September 29, 2023
Posted by: S
Gender:Female
I just bought this thinking it was going to be a mild smell but after using it… it just really smells bad. It doesn’t even smell like soap you’d use in a public bathroom or some medical soap. This just doesn’t smell good at all.
Response from softsoap.comBy Colgate Rep, Customer Care, October 2, 2023
We're sorry you don't like our new fragrance. Your review will be shared with our team. We hope one of our other hand soaps will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
hate the new scent
on October 2, 2023
Posted by: PKinDC
from Washington DC
Gender:Female
Have used this (and the aloe vera) softsoap for years and recently ran out of my refills. The new scent is horrible, very perfume-y and overpowering and I won't be able to use this anymore. Sigh.
Response from softsoap.comBy Customer Care, October 4, 2023
We're sorry our new formula changes don't work for you. We hope one of our other Softsoaps can work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible Change in Formula for Sensitive Skin
on October 5, 2023
Posted by: Please Change Back
from Michigan
Gender:Female
This new scented formulation is terrible for people with sensitive skin. It was my go-to soap for years but is now unusable. I have to try to find a new brand now which is very hard to do.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, October 5, 2023
Thanks for making Softsoap your go-to hand soap. We're sorry our new formula isn't right for you. We hope one of our other hand soaps can work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad scent change
on October 19, 2023
Posted by: MamaMay
from Knoxville, TN
Gender:Female
Really don't like the new formula.. It smells bad.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, October 20, 2023
We're sorry to hear our new formula doesn't work for you. We hope one of our other fragrances can help keep your hands clean and germ-free.
Written by a customer while visiting softsoap.com
Customer Rating
1
WORST MISTAKE - FRAGRANCE CHANGE!
on October 31, 2023
Posted by: Lizzy
Why on earth would you change the fragrance on this! It's not even good smelling - highly perfumey and intolerable! I've used this exclusively for a million years and now I have nothing to use...bought 2 large refill bottles and they're going in the trash - my allergies were insane from just one hand washing. Please bring back the old fragrance!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new smell
on November 3, 2023
Posted by: Ddoggs66
from San Antonio TX
Gender:Female
Horrible new smell. Some folks are odor-sensitive, so changing the fragrance causes undue stress for such individuals. This change has alienated our family.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com