Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
PLEASE BRING THE ORIGINAL BACK
on July 30, 2023
Posted by: milk&goldenhoney
from Virginia
Gender:Female
Milk and Golden Honey is the only hand soap I have used for years and I love the smell and how gentle it is on my sensitive skin. I stocked up when I saw they changed the formula. The new soap smells unpleasant and dries out my skin as I’ve seen many other reviewers say. I’m sad to be running out of my supply of the original! This was the perfect soap for people with smell and skin sensitivities. I hope Softsoap takes all of these reviews into consideration.
Response from softsoap.comBy Colgate Rep, Customer Care, August 1, 2023
We're sorry our new Milk & Homey formula isn't right for you. Please call us at 1-800-255-7552 and share your experience with us, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please Bring Back the Original Fragrance
on August 1, 2023
Posted by: Jackson!
from Phoenix AZ
Gender:Male
You changed the Milk & Honey fragrance a while ago so I went and stocked up on the original fragrance but it was hard to find so I suspect other customers did the same thing. Now that I've run out, I'll have to find another brand. The new fragrance is terrible and too "perfumey". Literally makes me nauseous. Please bring back the original!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 3, 2023
We're sorry our new Milk & Honey formula doesn't work for you. Please call us at 1-800-255-7552 and tell us your experience, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
"New" Milk and Honey scent
on August 2, 2023
Posted by: kjohn
from Marietta, Ga
Gender:Male
We have used the original SoftSoap milk and golden honey for years because it didn't smell like perfume. The new formula smells awful. Just like every other fake smelling scent out there. Time to find a new brand and scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 3, 2023
Softsoap thanks you for being long-time users! We're disappointed you don't like our new Milk & Honey formula. Please call 1-800-255-7552 and share your experience with us. We want to try to help.
Written by a customer while visiting softsoap.com
Customer Rating
1
You Should Have Kept It Unscented
on August 11, 2023
Posted by: Breezy
from Florida
Gender:Female
I liked this far better when it was unscented!! I cannot use it anymore because of the scent!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 14, 2023
We're sorry to hear the new scent isn't for you. We hope you will try some of our other light-scented Softsoaps, to find one that's perfect for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent
on September 13, 2023
Posted by: B
Gender:Female
The new scent is terrible! I dint know why it was changed but that was a bad choice.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 21, 2023
We're sorry our new formula doesn't work for you. We hope one of our other hand soaps can help keep your hands clean.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is so bad
on September 29, 2023
Posted by: steve
Bought this expecting the classic scent but they changed the formula to something stronger and more floral. Doesn't smell anything like the old scent. It's so strong that I keep smelling it for a while after washing and it's irritating my allergies. Don't buy if you're expecting the old scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, October 2, 2023
We're sorry to hear about your experience. Please call 1-800-255-7552 and share your experience with our team. We'd like a chance to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Doesn’t smell good
on September 29, 2023
Posted by: S
Gender:Female
I just bought this thinking it was going to be a mild smell but after using it… it just really smells bad. It doesn’t even smell like soap you’d use in a public bathroom or some medical soap. This just doesn’t smell good at all.
Response from softsoap.comBy Colgate Rep, Customer Care, October 2, 2023
We're sorry you don't like our new fragrance. Your review will be shared with our team. We hope one of our other hand soaps will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
hate the new scent
on October 2, 2023
Posted by: PKinDC
from Washington DC
Gender:Female
Have used this (and the aloe vera) softsoap for years and recently ran out of my refills. The new scent is horrible, very perfume-y and overpowering and I won't be able to use this anymore. Sigh.
Response from softsoap.comBy Customer Care, October 4, 2023
We're sorry our new formula changes don't work for you. We hope one of our other Softsoaps can work for you.
Written by a customer while visiting softsoap.com