Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
496
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Softsoap Milk & Honey
on March 24, 2023
Posted by: djcrews
from Hillsboro, MO
Gender:Female
New fragrance is terrible. I loved the Softsoap Milk & Warm Honey but this replacement has a terrible odor. So sad since I have been buying it for a long time and now will have to find a replacement.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 27, 2023
We’re sorry our new Milk and Honey isn’t right for you. We hope you find the right fragrance from our wide variety of fragrances!
Written by a customer while visiting softsoap.com
Customer Rating
1
SOFTSOAP NO LONGER SOFT
on April 2, 2023
Posted by: Red
from Southe Eastern, MA
Gender:Female
This has been my family go to hand soap for quite some time now, years. Due to a recent chemical change including (SCENT), it's now drying out our hands and giving us rashes. In addition to the physical downsides of the modification, it also smells terrible.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 4, 2023
Please call 1-800-255-7552 and share your experience with our specialists. We’d like a chance to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
long-lasting, overpowering scent
on April 2, 2023
Posted by: maryusa12
If this scent were subtle it would be nice, but it is overpowering and stays with you for hours. Yuck!
Response from softsoap.comBy Colgate Rep, Customer Care, April 3, 2023
We’re sorry our Milk and Honey fragrance isn’t for you. We do offer plenty of other, more subtle fragrances for your hands and nose to enjoy!
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible Scent Change
on April 4, 2023
Posted by: Paula
Gender:Female
We have a large family and have been using Softsoap Milk and Honey for YEARS. So we are incredibly disappointed with the change in formula! Why?! It is so perfumy. My whole family hates it. Please go back to the original scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 4, 2023
We’re sorry our new Milk and Honey fragrance missed the mark with you. Please give one of our softer fragrances a try, to find the one that's right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disappointed
on April 11, 2023
Posted by: Momof2
from Ohio
Gender:Female
I finally found a soap that didn’t dry my hands out terribly and didn’t have a strong scent- I noticed the packaging was different but still bought 3 bottles and then used the first one and shocked with how different it smelled!! This new formula is terrible the scent is now so strong and dried my hands out like crazy… please bring back the original milk & honey scent!
Mom of 2 little girls who washes her hands a million times a day!
Mom of 2 little girls who washes her hands a million times a day!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 11, 2023
We’re sorry to hear this. Please call our specialists at 1-800-255-7552 and tell us your experience. We’d like to try and make this right for you!
Written by a customer while visiting softsoap.com
Customer Rating
1
Super drying
on April 12, 2023
Posted by: Soaplover88
I’ve used this soap for years, but my most recent purchase must be a different formula. My hands have been severely peeling and cracking so terribly!!! This never used to happen, it used to be very gentle and moisturizing, but now it is very drying and makes my hands peel like crazy. Worst soap ever!!!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 13, 2023
We’re sorry to hear this. Please call our specialists at 1-800-255-7552 and tell them about your experience, so we can try to make it right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Change for the worse.
on April 19, 2023
Posted by: darsd
from Las Vegas, NV
Gender:Female
The new smell is awful. Smells like a nauseating version of baby powder.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 21, 2023
We’re sorry our new fragrance formula isn’t right for you. We do offer many delicious varieties of fragrances to choose from. We sincerely hope you can find the one with the perfect fragrance for you!
Written by a customer while visiting softsoap.com
Customer Rating
1
You ruined a good thing!
on April 28, 2023
Posted by: Sarah
from PA
Gender:Female
Pretty much like everyone else, your changes to milk and honey are dreadful! Whoever made this decision AND didn't realize how bad it was deserves to find a new job because they don't understand soap manufacturing! It seriously is bitter and nasty compared to the previous formula and our household will not purchase it again.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 28, 2023
We’re sorry our new Milk and Honey formula doesn’t work for you. We will share your review with our team. We sincerely hope one of our other amazing fragrances can make your hands happy.
Written by a customer while visiting softsoap.com