Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
496
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
HORRIBLE NEW FRAGRANCE
on August 17, 2023
Posted by: Former User
from MD
Gender:Female
I have used Softsoap Milk & Honey for years but NO LONGER! I will be RETURNING the refill bottle I just bought! I CAN'T STAND the new frangrance!!!!! Bring back the ORIGINAL FRAGRANCE!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 17, 2023
Thank you for being a long-time Softsoap user! We're sorry our new fragrance isn't right for you. Your comments will be shared with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Smells horrible now
on August 25, 2023
Posted by: Marsha
from Buffalo New York
Gender:Female
I bought this for years. change the scent now they ruined it. I won’t be buying it anymore . I opened it and I Can’t return it now.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 28, 2023
We're sorry to hear our new Milk & Honey scent doesn't do it for you. Please call us at 1-800-255-7552 and let's see if we can make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible doesn't even begin to explain new scent
on September 15, 2023
Posted by: Nikki
from Northwest, PA
Gender:Female
This is the only brand and scent I have bought for years, and is very hard to find in stock in the stores. But since they changed the scent it smells like I just washed my hands in toilet bowl cleaner. How can you even call this smell Milk and Honey? What were you thinking. Don't fix what isn't broken. Unfortunately I have 2 full refill size bottles that will probably see the trash can.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 15, 2023
We're sorry our new fragrance doesn't work for you. Please call us at 1-800-255-7552 and share your experience. We want to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
5
They brought it back!!!
on August 29, 2024
Posted by: Carrie
from Maine
Gender:Female
I was completly shocked today to get a bottle of the new old Milk & Honey scented hand soap in the mail. They actually brought the old scent back. Smells the same as it did and it's nice and moisturizing like it was. Kudos to Softsoap for listeing to it's customers and bringing back this old favorite.
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
5
Back to the better scent!
on August 29, 2024
Posted by: KO79
Gender:Female
When the scent changed I was not able to use the milk & honey soap any longer. It was horrible for my allergies. I contacted the company and thought I was ignored. Today I received a free 7.5 oz bottle of the better scent in the mail. I was not excited at first because I thought, what good will this do if I can’t buy more? Then I read the box and learned they have brought back the scent for good! I can’t wait to go to a store and stock up! To whoever needs to hear this… THANK YOU!
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
5
The original scent is back!
on September 2, 2024
Posted by: DairyClean
The original mild, non-perfumed scent is back! It feels and smells just like I remember, no weird perfume scents and doesn’t seem to be drying out my hands. I’m so grateful that Softsoap listened to all of the reviews of us customers and returned the soap back to the old formulation. I’m not the type to typically submit complaints, but I was so glad that I submitted feedback this time. I received a free bottle in the mail from like many others and it even came with adorable stickers. The milk and honey hand soap is my favorite kind and has been for years because it smells nice and doesn’t dry skin out as much as other types of soap.
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
5
Yay! Back to the original Milk and Honey smell!
on September 7, 2024
Posted by: Denise21
from Garden City, NY
Gender:Female
I was a loyal Softsoap milk and honey user for years. Then the fragrance changed a few years ago and I was extremely dissatisfied with the new smell.
I just received a sample of the ORIGINAL milk and honey fragrance and am extremely happy to report that it is just like it used to be. They reformulated the product to the original fragrance that is more of a subtle pleasurable smell.
Thank you, Softsoap!!!
I just received a sample of the ORIGINAL milk and honey fragrance and am extremely happy to report that it is just like it used to be. They reformulated the product to the original fragrance that is more of a subtle pleasurable smell.
Thank you, Softsoap!!!
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
3
Horrible new fragrance.
on November 7, 2022
Posted by: Malu
from New Hampshire
Verified Purchase:No
I've been using the Milk & Golden Honey for years without complaints. Bought a refil last week and it has a new fragrance. It's horrible! Please bring back the old fragrance.
Pros: Cleans Effectively, Easy To Use, Long Lasting
Cons: Dries Skin, Unpleasant Smell
I would recommend this to a friend!
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
We're sorry to hear that our updated fragrance missed the mark with you. We appreciate the chance to hear from you and will take your feedback into consideration for future product updates.
Written by a customer while visiting softsoap.com