Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
Horrible scent
on December 28, 2022
Posted by: Anonymous
Hate, hate, hate this new scent and formulation. Way too perfume-y and makes my hands feel over stripped and burning. I have used this soap for so many years and now will have to give it up.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why Change? This Is AWFUL
on January 5, 2023
Posted by: Consumer
I have used this soap for YEARS - it was perfect for those with a sensitive nose and skin. It had just the slightest, pleasant smell. Now it is AWFUL. The scent is so overpowering and "floral" - in addition, it also dries my skin, which it never did before. I am so disappointed and will no longer be buying Softsoap products.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent ruined it
on January 6, 2023
Posted by: dragonbreath
I've bought this for years as one of the very rare scents that didn't trigger my allergies.
Unfortunately, SoftSoap decided to ruin a good thing and changed the scent, and now it's a trigger. Will be returning the refill bottle we just bought.
Unfortunately, SoftSoap decided to ruin a good thing and changed the scent, and now it's a trigger. Will be returning the refill bottle we just bought.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, January 6, 2023
We’re very sorry to hear about your experience. Please call our specialists at 1-800-255-7552 and tell them about your experience. We want to make this right for you!
Written by a customer while visiting softsoap.com
Customer Rating
1
Why did they change the scent? It is now terrible.
on January 8, 2023
Posted by: BONDSBLUES
Why did they change the scent formula? The milk and golden honey was perfect. Now they have milk and honey and it is disgusting, pungent, and smells like tons of flowers and bad perfume crammed into the bottle and gives me headaches. It smells NOTHING like milk and honey. Well , maybe spoiled milk. Buyer beware!! I am forced to look for a different brand.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent not good
on January 22, 2023
Posted by: Kay Ray
New scent smells like a grandma’s dried potpourri. NOT a good smell. I can’t use it anymore and it was a staple in my household.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
Thank you for sharing your feedback. We're so sorry that you dislike our Milk & Honey scented hand soap. We will share your thoughts with our team. Have a great day.
Written by a customer while visiting softsoap.com
Customer Rating
1
Avoid the "New Fragrance"
on January 23, 2023
Posted by: Melton
I used to love this product until they reformulated it. The new fragrance is much too strong. I can't use it because it leaves a horrible perfume smell on my hands.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're so sorry to hear about this. Fragrance can be such a personal thing. Feedback like yours is important to us as it help as it helps in the future!
Written by a customer while visiting softsoap.com
Customer Rating
1
New bad fragrance!
on February 5, 2023
Posted by: KD85
from East Longmeadow,MA
Gender:Female
I have used Milk Protein & Honey for years. Now it’s called milk & honey & the scent has changed for the worse! Why mess with a good thing? Please go back to the original scent as I will be forced to find a new favorite! Thank you!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 24, 2023
We’re sorry our new Milk and Honey scent isn’t to your liking. We hope you find another favorite among our many different fragrance blends!
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is terrible
on February 20, 2023
Posted by: Jd70
The new scent is disgusting. The original was subtle and pleasant. Please bring back the original scent!
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We’re sorry to hear you’re not loving the new formula. We'll share your feedback with our team.
Written by a customer while visiting softsoap.com