Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
New scent is digusting
on December 31, 2022
Posted by: MT59
The new fragrance is totally disgusting!!! Those of us with allergies cannot handle such strong floral scents. That's why the original scent was so pleasing. Will no longer purchase.
Response from softsoap.comBy Colgate Rep, Customer Care, January 9, 2023
We’re sorry to hear our new Milk and Honey Hand Soap’s fragrance doesn’t work for you. Please call1-800-255-7552 and speak with our specialists about your experience.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula change is awful
on January 2, 2023
Posted by: Dried out
I used to love this hand soap. As someone with chronic eczema, it was difficult to find a hand soap that I could tolerate. Once I found this, I stayed loyal to it for countless years. I stocked up on it! Unfortunately, there was a formula change and a new scent. I hate the scent as it makes me nauseated. The new formula dries out my hands and irritates my eczema. I sadly can no longer purchase this and have to hunt down a new soap that can compare to the old formula of the milk and honey hand soap.
Written by a customer while visiting softsoap.com
Customer Rating
1
Way too much
on January 10, 2023
Posted by: Why?
The new scent is overpowering, nothing like the pleasant light scent it uelsed to have. My hands reeked and were dry and prickly after using. 30 minutes later I had to wash my hands with another soap and use lotion because it was too much.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please change back to the original scent!
on January 11, 2023
Posted by: Sllady
Milk and Golden honey has been the only soap I have used for as long as I can remember. Now, with this new scent I can't stand it anymore. Please bring back the original scent!
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
We’re glad you’re a long-time user of Milk and Homey Hand Soap! We’re sorry our new fragrance doesn’t appeal to you. We will share your review with our team. Please consider one of our more subtle fragrance blends to keep your hands clean and germ free!
Written by a customer while visiting softsoap.com
Customer Rating
1
Please bring back the original scent!
on January 13, 2023
Posted by: Kristi
I have been buying this product for years (decades) because it didn't dry out my hands and the scent did not give me headaches. The new scent does give me headaches and my hands have a a bit of a tingling, burning sensation after I wash. Please, please bring back the original scent.
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
Thank you for being a long-time Milk and Honey user! We’re sorry our new formula isn’t to your liking. Please give our great specialists a call at 1-800-255-7552 and please share your experience with them, so we can right this for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
on January 13, 2023
Posted by: Oldcustomer2023
The new scent is disgusting. The formula dried my hands and made them itch. Don't know if you're using cheaper ingredients or had to change because of what was in it. I see another skin care product was using a banned ingredient. I have to find something else now. Maybe lost sales will do more than this review.
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
We’re sorry to hear our new Milk and Honey isn’t working for you. Please call our specialist at 1-800-255-7552 and tell them of your experience so we can make it right!
Written by a customer while visiting softsoap.com
Customer Rating
1
Really Disappointed
on January 17, 2023
Posted by: Blake
New fragrance is absolutely awful. I've been buying milk and honey for over 10 years for my sensitive skin. The new fragrance is overpowering and a farcry from the original, I'm disappointed and will stop buying these products unless the bring back the old stuff.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
Thank you for using our Milk and Honey for so long! We’re sorry our new Milk and Honey formula and fragrance is not what you want. We will let our team know about your review.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible New Fragrance
on January 27, 2023
Posted by: crwarrren96
New fragrance is terrible! Nothing like the original fragrance that Softsoap had for years!
Response from softsoap.comBy Colgate Rep, Customer Care, February 23, 2023
We’re sorry our new Milk and Honey doesn't do it for you. We will share your review with our team.
Written by a customer while visiting softsoap.com