Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
PLEASE - Listen To Your Customers!!
on November 5, 2022
Posted by: Ex Buyer
from Northern Nevada
Verified Purchase:No
AWFUL bad perfume smell and extremely drying. LISTEN TO YOUR CUSTOMERS AND GO BACK!! Golden Milk and Honey----so much better!!! Will not be buying this new and not improved version. Voiced my opinion in an email and got a reply about "people like the new scent better".....UM, NO! Reviews don't lie. (not a free sample--paying customer)
Cons: Dries Skin, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
2
Does not smell good any more
on October 15, 2022
Posted by: Milk and honey
from California
Verified Purchase:No
I used to buy it for it's texture and smell. Recent purchase of large refill has different smell. Do not like it any more. Does not smell like honey.
Cons: Unpleasant Smell
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
We're sorry to hear that you're not happy with the changes to Milk and Honey. We'll be sure to make note of your thoughts on these changes.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please get rid of the new fragrance
on December 21, 2022
Posted by: Ryan
This has been my favorite soap for years. I got a new refill of it the other day, and I am not a fan of the new fragrance. It does not smell good at all.
Response from softsoap.comBy Colgate Rep, Customer Care, December 27, 2022
We're so sorry that you don't enjoy our new Milk & Honey scent. We'll share your feedback with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
1
STINKY FRAGRANCE
on December 23, 2022
Posted by: RAY506
We have been using this Milk & Honey sense it first came out but now you added a new fragrance to this and we think it stinks like a bad cologne
Written by a customer while visiting softsoap.com
Customer Rating
1
Can’t take the new scent
on December 27, 2022
Posted by: Jim S.
Bought recently with the “new scent” label and, oh my, not a fan. Really pains me to say we’re no longer buying Softsoap products. And that is awful to say because this was a mainstay in our family for years. It was the one brand and scent we could rely on, but sadly no more.
Written by a customer while visiting softsoap.com
Customer Rating
1
New fragrance makes soap unusable
on December 28, 2022
Posted by: Denise
My family has used the Milk and Honey Softsoap for years, it's the only formulation and gentle scent we can tolerate. Took me a minute to figure out why the bathroom and kitchen now smelled of an awful and strong floral fragrance that immediately caused headaches...then I noticed the "new scent" label on the bottle. Indeed, the gentle scent is gone and it's now a super strong floral fragrance. Extremely disappointed that we now have to throw out all the soap refills we bought and that we have to find another brand of soap to use!
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new fragrance
on December 28, 2022
Posted by: dah1
The new scent is horrible. Why would you mess with a perfectly good product. I will no longer buy this soap
Response from softsoap.comBy Colgate Rep, Customer Care, January 6, 2023
We’re sorry our new Milk and Honey Hand Soap formula scent isn’t to your liking. We will share your review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
New fragrance destroyed Milk & Honey soap
on December 30, 2022
Posted by: Keewee41
New cloying, overpowering perfume in Milk & Honey soap is HORRIBLE! Returning the refill bottle I bought today, never buying again, and am warning family and friends to stop buying.
Response from softsoap.comBy Colgate Rep, Customer Care, January 6, 2023
We’re sorry our new Milk and Honey formula isn’t right for you. Please visit our website and check out our vast variety of fragrances that may be just the right blend for you!
Written by a customer while visiting softsoap.com