Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Average customer rating
3.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
482
4 Stars
103
3 Stars
20
2 Stars
13
1 Star
255
62%of customers recommend this product.
(
328 out of
530)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz. (US04965A/129094) - Yellow
Customer Rating
1
Terrible since they changed the fragrance
on October 14, 2022
Posted by: Disappointed
from NY
Verified Purchase:No
This was my favorite soap until the scent changed recently! I have fragrance triggered asthma and migraines and this was one of the few scented soaps that didn't bother me. Well, not anymore. This one and the aloe were 2 of the only soaps on the market I could buy and now they're gone too. Why does everything have to have such a strong lingering fragrance?! Ugh, it's awful. Washing my hands shouldn't give me a migraine.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
Hello! We're sorry to hear this happened and hope you feel better. Please give us a call at 1-1-800-221-4607 so we can investigate this matter further.
Written by a customer while visiting softsoap.com
Customer Rating
1
Beware of Gross New Scent!!
on February 11, 2023
Posted by: Kim B
The new fragrance is so disgusting! I've used this soap for many years, and always enjoyed the mild fragrance. It's now smells like perfume and makes me gag. Please bring back the old scent!! Until then, I'm going to have to switch brands.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We would like to say sorry that the updated scent for Milk and Honey didn't meet your expectations. We value your honesty and have shared your feedback with the team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Milk and Honey new scent
on February 18, 2023
Posted by: Kay
from Pennsylvania
Gender:Female
I bought Milk & Honey for years. The new scent is absolutely horrible. It is so strong that we can no longer use it. We always liked it because it was mildly scented. Soft Soap go back to the original scent, please!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're sorry that the new scent missed the mark for you. We will definitely let our team know your thoughts on this.
Written by a customer while visiting softsoap.com
Customer Rating
1
Will never buy again due to new scent
on September 26, 2022
Posted by: MW
from Richmond, VA
Verified Purchase:No
The new fragrance is completely objectionable. I hate waste, but there is no way I can continue to use this soap.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 4, 2022
Thank you for giving our product a try.
Written by a customer while visiting softsoap.com
Customer Rating
1
SOFTSOAP Milk & Homey
on January 22, 2022
Posted by: Rose
from Miami
Verified Purchase:No
What has happened to SOFTSOAP Milk & Honey Hand Soap? It is my go to hand soap for years and usually stock up, but know it seems that all vendors are selling a product that looks the same but is NOT! The smell is:strong and triggers nasal allergies. Potent smell lingers on hands and is impossible to wash off and dries hands leaving you feeling swollen. I have a couple of each bottles and the difference between the two VERY obvious. Why would the formula be changed if it was so good and everyone loved it. It was mild and smooth and very popular. Now, the company needs to understand that this is a serious quality control problem. Whether the formula had in fact changed or it had suffered a cross-contamination during manufacturing, this needs to be addressed. Someone somewhere has gone terribly wrong and needs to be corrected.
Pros: Long Lasting
Cons: Difficult To Use, Dries Skin, Poor Lather, Sticky Residue, Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
The new scent is horrible
on November 1, 2022
Posted by: KMC
from Middletown, Pa
Verified Purchase:No
This used to be my favorite hand soap, but then they had to change it and I can't stomach the new smell. Why mess with a good thing?
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 7, 2022
We're so sorry to hear our updated fragrance missed the mark with you. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
I will no longer purchase this product. Very disappointed!
on September 20, 2022
Posted by: Disappointed Consumer
from North Carolina
Verified Purchase:No
Scent was perfect as it was. Very calming and soothing. Very, very disappointed!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, September 24, 2022
We're sorry we missed the mark with you, we will definitely share your feedback to help better our products.
Written by a customer while visiting softsoap.com
Customer Rating
3
Bad smell
on June 27, 2020
Posted by: Lmmtwly
from Ann arbor, MI
Verified Purchase:No
Good soap but I don't like the smell of, so I'm using it to wash the bathroom.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com